The Willoughby Book Club Avis 

560
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The best present I have ever bought anyone bar none - the choices are incredible. Sensitive, informed, captivating. It’s the high point of my 12 year old’s month. Cannot recommend highly enough.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

My book was delivered a week later than I expected with no explanation. I did send an Email to you querying delivery and received no reply.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have now received over 25 books from Willoughby over a three-year period, and only once was I sent a book I had already read. After a quick phone call, a replacement was sent immediately. There... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Médias & édition

Écrit par l'entreprise

An award-winning book subscription service, with thousands of subscribers in almost 40 countries across the world.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

560 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(560)

40 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Recommend

Over the years of having a number of memberships per year the books have been good choices and the delivery very reliable to different addresses throughout the Country.

2 septembre 2026
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Réponse de The Willoughby Book Club

Thanks so much for your review. I'm so glad to hear that the books we have sent have been good choices, it's such a pleasure to select them.

Noté 3 sur 5 étoiles

My book was delivered a week later than…

My book was delivered a week later than I expected with no explanation. I did send an Email to you querying delivery and received no reply.

25 août 2026
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Réponse de The Willoughby Book Club

Hi, thanks so much for your review.
Firstly, I am so sorry not to have replied to your email. I have searched for this and cannot find it, so can only apologise for this having been missed.
Your first book was dispatched within 5 business days of your gift redemption. Your second book was included in October mailing on the 1st and arrived on the 5th of October. The rest of your subscription will be dispatched on the first of the month or the nearest working day and should arrive within a week.
Please don't hesitate to reach out on hello@thewilloughbybookclub.co.uk or by phone at any time, we're always keen to help.

Noté 5 sur 5 étoiles

The best present I have ever bought…

The best present I have ever bought anyone bar none - the choices are incredible. Sensitive, informed, captivating. It’s the high point of my 12 year old’s month. Cannot recommend highly enough.

20 août 2026
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Réponse de The Willoughby Book Club

Thank you so much for your lovely review! I am so delighted to hear that your child loves their subscription.

Noté 5 sur 5 étoiles

I was sent a novel that I already read

I was sent a novel that I already read. I contacted Willoughby and they sent be a new choice within 2 weeks of my email.

31 juillet 2026
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Réponse de The Willoughby Book Club

Thank you for your review! We're always happy to replace books if you've already read what we send

Noté 5 sur 5 étoiles

My latest book

My latest book, Echo of the Dead very interesting and difficult to put down.

28 juillet 2026
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Réponse de The Willoughby Book Club

Thanks so much for the feedback! I love an unputdownable book too. Happy reading!

Noté 5 sur 5 étoiles

My yearly book club was a gift to my…

My yearly book club was a gift to my friend. Every book so far was a success, awesome curating based on profile..

31 juillet 2026
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Réponse de The Willoughby Book Club

Thanks so much for your lovely feedback! I'm so glad the books were a success

Noté 5 sur 5 étoiles

Perfect gift

I was gifted a subscription to Willoughby and was very sceptical that they would choose anything I liked, especially after filling in quite a short questionnaire. I've been amazed by how well they've chosen my books. Really spot on each time, despite the choices having been quite eclectic. It's also been such a treat to get a surprise book in the post! Highly recommend as a gift, worth every penny.

4 septembre 2026
Avis spontané
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Réponse de The Willoughby Book Club

Hi Emily,
Thanks so much for your lovely thoughtful review.
I'm so glad that we've chosen well for you, and that you enjoyed the surprise of the delivery.

Noté 5 sur 5 étoiles

Perfect gift

My friends gave this subscription as a birthday gift and it was the perfect gift idea. I enjoyed picking a surprise book each month.

22 juillet 2026
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Réponse de The Willoughby Book Club

Thank you for your review, I'm so glad you enjoyed your gift.

Noté 5 sur 5 étoiles

So fab!

Such a great company! I buy for my Dad every year and the books they send have been consistently on the mark. I couldn’t recommend more!!!

24 juin 2026
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Réponse de The Willoughby Book Club

Thanks so much for your review! I am so so glad we've been able to choose books that have been right for your dad, thank you for buying from us, I appreciate it so much.

Noté 5 sur 5 étoiles

The best book club

The book club allows me to send my great nieces and nephews with birthday and Christmas presents when I cannot get to the shops. The books are colourful, exciting and relevant to the ages of my recipients. They are always delivered on time and in excellent condition. Thank you.

12 août 2026
Avis spontané
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Réponse de The Willoughby Book Club

Hi Vicky,
Thanks so much for your review! I'm so pleased we've been able to send books to your nieces and nephews, what a privilege.

Noté 4 sur 5 étoiles

Youngster seemed excited at 6 months of…

Youngster seemed excited at 6 months of books.

For me, there's a lack of website clarity regarding the book tin. Make it crystal clear it's also suitable for youngsters? I asked via email - but no reply, so took a punt. Clarify.
A nice touch would be telling the buyer when the first book was about to be sent. 5 year olds and busy parents don't always say.

30 juin 2026
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Réponse de The Willoughby Book Club

Hi Paul,
Thanks so much for your review. That's such useful feedback, thanks so much

Noté 5 sur 5 étoiles

Highly recommend

We got a 6 month subscription for family that is overseas and it was the perfect gift for their 1 year old.

12 mars 2026
Avis spontané
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Réponse de The Willoughby Book Club

Hi Jane,
Thank you so much for your kind words! It's such a joy to select books for children.

Noté 5 sur 5 étoiles

Excellent choices of books

Excellent choices of books, really well packaged and presented.

3 juin 2026
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Réponse de The Willoughby Book Club

Hi Janet,
Thanks for your lovely feedback. I'm so glad you've enjoyed your selection of books!

Noté 5 sur 5 étoiles

I am reading my second book which is…

I am reading my second book which is very good and by an author I have not read before. The first book was interesting and not something I would choose to read. Am looking forward to the next delivery.

21 mai 2026
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Réponse de The Willoughby Book Club

Hi Sally,
Thanks so much for your lovely review!
I'm so glad you've been pleased with your books so far. I hope you continue to enjoy them, but if we ever send one that's not quite right please don't hesitate to get in touch. Happy reading!

Noté 2 sur 5 étoiles

No option to choose actual books by title

Unlike other book clubs I was unable to choose the actual books I want to read.
If I hadn’t been given a subscription as a gift I would not have used the organisation.

20 mai 2026
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Réponse de The Willoughby Book Club

Hi Jan, Thank you so much for taking the time to leave a review. I am so sorry you didn't enjoy your reading experience with us. We encourage feedback with every book we send, as we aim to introduce you to books and authors you may not have come across, and we're always more than happy to replace titles that are not a good match.

Noté 4 sur 5 étoiles

An enjoyable journey of discovery

I read all sorts of books I’d never otherwise have discovered. Some of these were unforgettable. Just one of my books was unreadable for me - a promising story but far too violent from the outset.

21 avril 2026
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Réponse de The Willoughby Book Club

Hi Catrin,
Thanks so much for your review. I'm so pleased you enjoyed the majority of your books. We don't always get the selections quite right, but it's a joy to try!

Noté 5 sur 5 étoiles

Wonderful choice

They worked out exactly the books I will not just like, but love

28 avril 2026
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Réponse de The Willoughby Book Club

Ah, thank you so much for your lovely review! I am so glad to hear you loved your books!

Noté 5 sur 5 étoiles

the present which kept giving!

I loved the surprise element of opening the packaging to see what was in store. I found getting to the end of one book, knowing I was going to have a brand new read dropping through the letter box, was quite exciting It was a birthday present which kept giving!

25 décembre 2025
Avis spontané
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Réponse de The Willoughby Book Club

Thank you so much for your lovely review!
I'm so delighted that you loved your subscription and enjoyed opening your parcels, we love choosing the books and wrapping them to go to their new homes!

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