We ordered a 12-bottle Malbec mixed case, using up some of our Avios for most of the cost. The wine arrived quickly and we're very pleased with the quality of the wines we've tried so far. One critici... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The whole process was smooth and the wine arrived much quicker than expected. My hub doesn't like the websites security though.
Selecting and ordering the wine was very easy. Delivery was very quick, the courier arrived within the given delivery window and treated the box with respect. The bottles were superbly packed for... Voir plus
L'entreprise a répondu
Ordered wine at the weekend,it was delivered 48 hours later,considering we live at the top of Scotland, that was impressive. I had a problem applying a bonus voucher, within 90 mins of the next work... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our best experiences of wine are so often related to those moments we've all had when travelling, whether in a restaurant in a far away city or a visit to vineyard. At The Wine Flyer, we know that the right wine can transport you out of the moment, back to those memories. Our mission is to make the products you experience during your travels, whether onboard a British Airways flight or at the destination, accessible to everyone, all the time. Using our experience of selecting and serving in the airline environment, with it's limited space to store products and the impact of altitude on taste, we have curated an edit of wines, beers, spirits, and non-alcoholic drinks that provides something for everyone. Many of our products are served on, or exclusive to British Airways, some are selected to complement and some are recognisable well-loved brands like Whispering Angel, Moet and Penfolds. And by choosing to get your wine, beer, spirits and non-alcohol drinks from The Wine Flyer, you can collect Avios at unparalleled rates that speed up that next getaway.
Coordonnées de contact
4,8
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The service was good at all stages
The service was good at all stages. We were delighted with the wine
7 juin 2026
Réponse de The Wine Flyer
Thank you very much for your kind feedback!
We’re delighted to hear that you were happy with the service at every stage and that you enjoyed the wine. It’s always lovely to know we’ve met your expectations.
We really appreciate your support and hope to welcome you back again soon 🍷
Kind regards,
Helen
Réponse de The Wine Flyer
Thank you for your feedback!
We’re really pleased to hear everything was handled promptly and that the issue was resolved so well. Your kind words are much appreciated, and we hope to assist you again soon 😊
Kind regards,
Helen
Réponse de The Wine Flyer
Hi Cristiana,
many thanks for the feedback. I am sorry that you were not happy with the wines in the Mystery Case. The cases are designed to offer a wider range and therefore it is always challenging to please everyone with every bottle.
What I can assure you is that the wines were all carefully chosen and combined offer much greater value than purchasing each individually.
Another time may I suggest Mix and Match which enables you to select your own bottles and then apply for a discount on the purchase.
Kind regards
Very pleased with the selections…
Very pleased with the selections presented and the Avios that go with my choices.
Delivered promptly and will continue making my selections from The Wine Flyer.
6 juin 2026
Réponse de The Wine Flyer
Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the selection and enjoying the added bonus of Avios.
It’s great to know your delivery was prompt, and we truly appreciate your continued support. We look forward to helping you with your future selections at The Wine Flyer. 🙂 Ellie
Réponse de The Wine Flyer
Thank you for your great feedback! We’re delighted to hear you’re happy with the price, the speedy delivery, and the quality of the product.
We really appreciate your support and hope to see you again soon. Ellie
Good Service for Ordering Wine
I was surprised that it is easy to order my favourite red wine from Wine Flyer online. I was kept well informed of the delivery time. All 12 bottles of wine were in a box which was safely packed. I am impressed with this service and highly recommend Wine Flyer.
8 juin 2026
Réponse de The Wine Flyer
Thank you for your wonderful feedback! We’re delighted to hear that you found it easy to order your favourite red wine and that you were kept well informed throughout the delivery process.
It’s great to know your wines arrived safely and well packaged. We’re so pleased you’re impressed with our service and truly appreciate your recommendation.
We hope to welcome you back again soon! Ellie
Réponse de The Wine Flyer
Thank you for your kind feedback! We’re delighted to hear you’re enjoying our wine selection and that your delivery arrived promptly.
We really appreciate your support and hope to see you again soon. 🙂 Ellie
A great service
A great service! The Wine Flyer delivers excellent service again, they do not disappoint!
7 juin 2026
Réponse de The Wine Flyer
Thank you for your fantastic feedback! We’re delighted to hear that we’ve been able to deliver the high level of service you expect—your continued support means a lot to us.
We’re so pleased we didn’t disappoint and hope to welcome you back again soon 🙂 Ellie
Order follow up and delivery…
Order follow up and delivery instructions well documented. Items delivered on time and well packaged.
7 juin 2026
Réponse de The Wine Flyer
Thank you for your great feedback! We’re pleased to hear the ordering and delivery process was clearly communicated, and that your items arrived on time and well packaged.
We really appreciate your support and hope to see you again soon. 🙂 Ellie
Good as usual
As usual the ease of use in ordering, the quick delivery and very good prices. Keep coming back so must be good. Ps like the avios as well
7 juin 2026
Réponse de The Wine Flyer
Thank you for your fantastic feedback! We’re so pleased to hear that you find ordering with us easy, enjoy our quick delivery, and value our pricing. It’s great to know you keep coming back—that really means a lot to us!
We’re also glad you’re enjoying collecting Avios as an added bonus.
We truly appreciate your continued support and look forward to your next order! Ellie
It has a great selection of wines
It has a great selection of wines. The ordering was easy and the delivery was very quick. The bottles were well protected.
I am very pleased with their service
7 juin 2026
Réponse de The Wine Flyer
Thank you for your wonderful feedback! We’re delighted to hear you enjoyed our wide selection of wines and found the ordering process easy. It’s also great to know your delivery was quick and that everything arrived safely. 🙂
We’re so pleased you’re happy with our service and truly appreciate your support. We hope to welcome you back again soon! Ellie
Delivered within a couple of days by a…
Delivered within a couple of days by a reputable courier bonus is getting Avios.
6 juin 2026
Réponse de The Wine Flyer
Thank you for your great feedback! We’re so pleased to hear your order arrived quickly with our trusted courier, and that you’re enjoying the added bonus of earning Avios. 🙂 Ellie
Réponse de The Wine Flyer
Thank you for your lovely feedback! We’re delighted to hear you’re enjoying the wine and that our delivery service met your expectations. Enjoy the wine! Ellie
Super fast delivery
6 juin 2026
Réponse de The Wine Flyer
Thank you for your feedback! We’re delighted to hear your order arrived so quickly. Enjoy! Ellie
Great service fast delivery
3 juin 2026
Réponse de The Wine Flyer
Thank you for your feedback! We’re so pleased to hear you experienced great service and fast delivery.
We really appreciate your support and hope to see you again soon. 🙂 Ellie
Réponse de The Wine Flyer
Thank you for your kind feedback! We’re so pleased to hear you’re enjoying the wines and that your delivery arrived quickly. 🙂 Ellie
Always a pleasure to get my wine from…
Always a pleasure to get my wine from you, great wines. Always well boxed and delivered promptly. Great service all round, Thank You.
2 juin 2026
Réponse de The Wine Flyer
Thank you so much for your kind words! We’re delighted to hear you’re enjoying the wines and that everything arrives safely and on time. It’s always a pleasure serving you, and we truly appreciate your support. Cheers to many more great bottles ahead! 🍷
Kind regards,
Helen
Réponse de The Wine Flyer
Thank you so much for the fantastic review! Keep an eye on the website for our next Avios-rich promotions.
Kind regards,
Helen
Réponse de The Wine Flyer
Thank you for your feedback. We’re pleased to hear that you found the ordering process straightforward and that the delivery was both efficient and prompt.Enjoy! 🙂 Ellie
Réponse de The Wine Flyer
Thank you for your feedback. We’re pleased to hear that your order arrived quickly and met your expectations. 🙂 Ellie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.