Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Steve was very helpful and understanding, took his time and helped calm me down with my worries, very nice and caring man

Noté 5 sur 5 étoiles

This morning I was contacted by a Scottish gentleman, name Lewis, from Zinc Group. Lewis was considerate totally professional with a great touch of humanity. From the start of the call to its conc... Voir plus

Noté 5 sur 5 étoiles

Spoke wtih Cara, great attitude, very compassionate and her energy was amazing. credit to your company. Thank you again Cara

Noté 5 sur 5 étoiles

They called was very polite soft spoken asked my situation and gave me a lot of advice and pointed me to other services that could help me. She helped me set up a new payment plan and went above and b... Voir plus

À propos de l'entreprise

  1. Agence de recouvrement des dettes
  2. aussi dans
  3. Recouvrement de dettes
  4. Société financière non banquière

Écrit par l'entreprise

Zinc Group is a UK-based company that works in partnership with leading financial institutions, utilities providers, telecoms companies, public sector organisations, and insurers. We support customers who have fallen into arrears by helping them find fair, affordable, and sustainable solutions. We are not a debt purchaser or seller — our role is to work with clients and their customers to agree the best way forward, with respect, transparency, and care at the heart of everything we do.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(287)

226 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Professional and empathetic

I just had a call with Matthew which if the first time I have engaged with the Zinc Group. Matthew could not have been more helpful and understand. He was professional but at same time empathetic. An excellent experience all round. Neil

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Herson ( remarkable )

I spoken today with a gentleman called Herson , very respectable , very attentive to my needs and understanding of
me needing additional support with my mental health needs.

It was a pleasure to resolve the matter with him

Thank you

Lettie

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Herson

Herson - a wonderful, understanding member of the zinc team - is a joy to speak to. So helpful on every level, genuine, professional. Everyone needs a Herson in their work space. Created a calm environment during my stress and resolved the issue at hand. Trult good with customers. Can't praise him enough. Thankyou.

3 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Service with a human touch

I wanted to make a point of writing this as someone who has always struggled with his finances and has been scared of the conversations with the creditors I've owed.

I finally managed to pluck up the courage to speak to Zinc and they could not have been more lovely and precise in how they spoke with me to set up a plan to resolve my outstanding debt.

Thank you so much for being awesome.

2 décembre 2025
Avis spontané
Logo de The Zinc Group

Réponse de The Zinc Group

Thank you so much for your kind feedback! We’re really pleased to hear about your positive experience. We’ll be sure to share your comments with the team — it means a lot to us.

Noté 5 sur 5 étoiles

Reni was easy to speak to and thorough

Reni was easy to speak to and thorough, her English was better than a lot of English people and the company as a whole seems good, I guess I’ll see over the next few months but first contact was a positive experience

1 décembre 2025
Avis spontané
Logo de The Zinc Group

Réponse de The Zinc Group

Thank you so much for your kind feedback! We’re really pleased to hear about your positive experience. We’ll be sure to share your comments with the team — it means a lot to us.

Noté 5 sur 5 étoiles

Rini was very understanding and…

Rini was very understanding and compassionate.

1 décembre 2025
Avis spontané
Logo de The Zinc Group

Réponse de The Zinc Group

Thank you so much for your kind feedback! We’re really pleased to hear about your positive experience. We’ll be sure to share your comments with the team — it means a lot to us.

Noté 5 sur 5 étoiles

Very resusreing and put me at ease I…

Very resusreing and put me at ease I know feel more confident to deal with my problem

29 novembre 2025
Avis spontané
Logo de The Zinc Group

Réponse de The Zinc Group

We really appreciate you taking the time to leave such a great review. It’s always rewarding to know our team made a positive difference. Thanks again for your support!

Noté 4 sur 5 étoiles

I spoke to an advisor called Herson who…

I spoke to an advisor called Herson who was very polite, professional and calm when dealing with my account.

28 novembre 2025
Avis spontané
Logo de The Zinc Group

Réponse de The Zinc Group

We really appreciate you taking the time to leave a positive review. It’s always rewarding to know our team made a positive difference. Thanks again for your support!

Noté 5 sur 5 étoiles

HERSON was helpful and useful 👌 great…

HERSON was helpful and useful 👌 great customer service 👍 👏 👌

27 novembre 2025
Avis spontané
Logo de The Zinc Group

Réponse de The Zinc Group

We really appreciate you taking the time to leave such a great review. It’s always rewarding to know our team made a positive difference. Thanks again for your support!

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