I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Voir plus
L'entreprise a répondu
I had great trouble trying to produce the video for Thirdfort. Every time I tried to continued once my head was in the oval area, it said it couldn't continue. I tried many times and had no luck.... Voir plus
L'entreprise a répondu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Coordonnées de contact
Belle House Platform 1, SW1V 1JT, London, Royaume-Uni
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excellent
7 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
I was totally at a loss on the final…
I was totally at a loss on the final stage of the Thirdfort app when Emmanuel came to my rescue. He was kind and certious and very patient with me and my non tec menopausal brain. He guided me through and effortlessly it was complete in no time. Thank you.
17 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback - we're so glad to read how helpful Emmanuel was and glad he was able to guide you through the process.
Best Wishes,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Extreme helpful and professional with…
Extreme helpful and professional with my inquiries.
Made several phone calls both answers enabled me to complete my tasks
20 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your brilliant feedback, i'm glad our team were able to assist you in getting everything completed successfully. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Hotline was actually helpful
Hotline was actually helpful. 3 min waiting time. Practical advice. Good!
20 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your brilliant feedback, it is really appreciated.
Best,
Thirdfort
Annoying
Annoying. A repeat of the information already provided to the conveyors. An hour of my life I won’t get back…..
20 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback. I'm sorry to hear this - the request in the app has been set up directly by the conveyancers. They have used the app to carry out more thorough verification checks, with better security and reliability. If we can do anything to help at all, or if you want to share any more feedback about your experience, please get in touch via feedback@thirdfort.com.
Kind regards,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Quick response to text messages when…
Quick response to text messages when finding difficulties loading documents online.
19 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your feedback - we're glad we were able to resolve things for you quickly.
Kind Regards,
Thirdfort
Was struggling with uploading
Was struggling with uploading, phoned helpline and was talked through everything. Very grateful for help received.
19 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we're delighted to read how helpful our agent was.
Best Wishes,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your brilliant feedback!
Best,
Thirdfort
Patient and understanding
I’m not very tech savvy i found them to be very patient and understanding. They took their time to explain things.
19 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Stressful experience but done finally with Emmanuel help. …
Emmanuel was very helpful when for around the tenth time of trying to upload documents through the link sent , I had success with his step by step approach and guidance. Thank you Emmanuel .
19 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your feedback on our agent Emmanuel - i'm sorry to read you had some difficulty, but glad to know our team were able to help get everything sorted for you.
Kind Regards,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very easy to use and the support team…
Very easy to use and the support team is awesome
19 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you so much for your kind words! We really appreciate your feedback.
Emmanuel was extremely patient and…
Emmanuel was extremely patient and helpful and efficiently got me to access the pages I needed to complete my identification checks.
19 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your feedback on our agent Emmanuel, we really appreciate it!
Best,
Thirdfort
Super easy to use
18 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Slow and confusing
It’s slow to react. Very clunky. The camera is awkward. Much easier ways for ID to be checked.
18 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback - i'm very sorry to hear this, and I will definitely share these comments with our Product team as we are always looking to make improvements.
If you have any other detail you would like to share, please get in touch via feedback@thirdfort.com.
Kind Regards,
Thirdfort
Process simple to use and efficient :)
Process simple to use and efficient :)
18 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your feedback, we really appreciate it!
Best,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your kind words about our system. We really appreciate it!
Kind Regards,
Thirdfort
Compared to other similar apps, this is my father the best I have used
I’ve been spent time recently using other similar apps this one compared very well and was easy and quick to use.
18 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.