Thistle Avis 

213
TrustScore 3 sur 5

3,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Returned item due to mismatched colour. They failed to refund my postage as required by consumer law. They never once responded to my FIVE EMAILS or TWO CHATS. Reported them to Ombudman. DISGUSTING... Voir plus

Noté 5 sur 5 étoiles

Having already bought bath towels from two other companies and been disappointed with the absorbency and feel I read many favourable reviews of Thistle towels and decided to take a chance. My expectat... Voir plus

Noté 3 sur 5 étoiles

Had notification that on a Friday my order had been dispatched with Royal mail tracking number supplied. Parcel not received by Royal mail by Tuesday. Sent email to Thistle no reply. Checked track... Voir plus

Noté 3 sur 5 étoiles

Dressing gown arrived within a few days of ordering and looks very nice and is a good one size fit. The colour was exactly the shade I was looking for. However, there were bits of the material shed... Voir plus

À propos de l'entreprise

Écrit par l'entreprise

We're obsessively passionate about three things: environment, quality and ethics, of which there can never be any compromises on, period. As an ethical company, we’re ever mindful of our responsibility to creating our great products in a sustainable and ethical manner. Our brand is, literally, named after a popular plant here in Scotland so the environment is very well built into our DNA.


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

213 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,1

Tous les avis

(213)

5 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Avoid - non-existent customer service and poor quality products

Bought a bathrobe from this company at the end of November 2024 for my partner as a Christmas present, and by mid-way through January it was already coming apart at the seams in multiple places. Tried to contact the company 3 times, with no acknowledgement or response - seems they are not interested.

28 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

EXTREMELY BAD AFTER SALES SERVICE!!!

I bought a bathrobe as a gift for someone during Christmas 2024. It turned out that it was too small. I tried contacting Thistle to return or exchange the bathrobe ….its been almost 4 weeks with absolutely no acknowledgement of the 2 emails I sent or any form of response from them. I DEFINITELY WOULD NOT USE THEM AGAIN AND I WILL NOT ENCOURAGE ANYONE TO BUY FROM THEM. ABSOLUTELY APPALLING!!!

12 décembre 2024
Noté 1 sur 5 étoiles

I have been trying to get hold of the…

I have been trying to get hold of the company to return this item for 2 weeks now and get zero response . How do I return without any communication . There doesn’t seem to be a contact number for them available either .
Looks like I lost money with unwanted purchase

14 décembre 2024
Noté 1 sur 5 étoiles

Still awaiting my order

I ordered two different dressing gowns, Thistle Company sent me two of the same, when I contacted them to explain this they responded by calling me the wrong name, not even vaguely correct! They then asked me to return the one that was incorrect which I did and they said they would send out the replacement as soon as possible… 20 days later and I am still awaiting the correct dressing gown, no one is responding to my emails and there is no phone number to call for an update.

Although their dressing gown products are lovely, I am not impressed with their customer service.

8 décembre 2024
Noté 1 sur 5 étoiles

Still haven’t received my parcel

Still haven’t received my parcel. Christmas gift that will likely arrive after Christmas.

A company should really not put delivery timescales that they have no intention of meeting. Rather disappointing.

13 décembre 2024
Noté 1 sur 5 étoiles

Don't answer the phone????

I have been calling the thistle hotel luton for an hour and NO- BODY ANSWERS THE PHONE???????. This is terrible, I need information and can't get any help. Wish I had booked a different hotel now.😤😤😤

4 décembre 2024
Avis spontané
Noté 3 sur 5 étoiles

I feel they need to pay a bit more…attention to detail.

I feel they need to pay a bit more attention to detail!! I asked for a bit to go round side of my dorma window, apparently the sales person did not cost for that!! It would have been a 10minute job. I thought whatever came out would be replaced. I was happy with the 2 men that did the job ( Michael and Cameron) . This is a review on Thistle windows Aberdeen.

4 juillet 2024
Avis spontané

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