I recently viewed a rental property with Emma Slabbert and just wanted to leave a review to say how lovely she was throughout the whole process. She was friendly, welcoming and easy to talk to from... Voir plus
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Lisez les avis des autres
Thornley Groves have managed our Apartment in Manchester (XQ7) for over 16years Our current property manager Katie Garner has always been there to respond to our queries or issues in good time by p... Voir plus
Clare and the team at Thornley Groves Monton have been excellent throughout the whole process of our house sale and definitely helped reduce the stress of moving The team are friendly and professi... Voir plus
L'entreprise a répondu
Delci Barlow is my contact at Thornley Groves and I cannot praise her enough for her professionalism in dealing with our rental house. It has had numerous repairs/upgrades over the past year and she... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
When you choose to work with us, whether that be as a client, customer or as an employee, you become part of a growing family of enthusiastic and committed realty professionals. We go into the next 30 years as we did the last, with a focus on giving our customers excellent service, reliable advice and a genuine passion for the Manchester property market.
Thornley Groves Estate Agents
Écrit par l'entreprise
- FREE INSTANT ONLINE VALUATION
- Your home may be worth more than you think... are you curious? Visit www.thornleygroves.co.uk/property-valuation/ to get a free instant valuation!
Coordonnées de contact
Altrincham, Hale, Sale, Didsbury, Swinton and Manchester, Royaume-Uni
- 0161 905 0205
- ho@thornleygroves.co.uk
- thornleygroves.co.uk
4,7
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very quick to respond and incredibly…
Very quick to respond and incredibly friendly. Really happy with the process, thank you so much!
1 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Daniel,
Thank you for taking the time to leave a 5 star review on Trustpilot!
Kind Regards,
Customer Care Team
Amie has been very prompt in responding…
Amie has been very prompt in responding to our concerns. She remains calm even in challenging situations. Although I was initially upset, she maintained her composure and spoke to me with great politeness. She consistently reassured me about my deposit refund, even when the landlord wanted to make deductions for some minor issues after we moved out of the property. I highly recommend Amie as your trusted housing agent.
1 juillet 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Amoah,
I’m very pleased to see that you have been impressed by the overall service you have received from Amie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Be updated of problems and even most important handling it properly and to be informed recently
Amie Annand thanks 🙏🏽
10 mai 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Anmar,
I wanted to say thank you for this review, and mentioning Amie's excellent service. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Thornley Groves were exceptional…
Thornley Groves were exceptional throughout my buying process. I am really happy with the support I received, with particular thanks to Julie and Kent.
Couldn’t ask for better service at every stage!
5 juin 2026
Avis spontané
Lucy Clegg is my property manager who…
Lucy Clegg is my property manager who is always helpful and nothing is ever too much to ask. Thank you Lucy
30 juin 2026
Avis spontané
Herbert Chong has been an excellent…
Herbert Chong has been an excellent property manager for me, and has dealt with any issues in a professional manner.
30 juin 2026
Avis spontané
Katie was very helpful when organising…
Katie was very helpful when organising the inspection and communicating with the Maintanence team.
26 juin 2026
Avis spontané
Great experience
Katie from the Chester branch was as professional, knowledgeable and friendly as we could have hoped for. Any issues we had, she got sorted with efficiency and attention to detail. Thanks, Katie!
22 juin 2026
Avis spontané
Professional and Responsive
Daniel has been managing my property for a few years. He delivers a consistently high standard of service as a property manager for Thornley. He responds quickly, provides clear updates and handles matters efficiently from start to finish. He has been a dependable point of contact.
26 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Hello,
We wanted to thank you for your review, mentioning the excellent service you have received from Daniel at Thornley Groves recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Amie Annand
Amie Annand was very patient and professional whilst I kept querying about work to be done.
Informed me when work was completed.
Thank you Amie.
29 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Simon,
We are very pleased to see that you have been impressed by the overall service you have received from Amie at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Great team
Lois, Claire and Rebekah are a great team and really helped pushed the house sale over the line when a problem arose. Their communication was great and kept us informed of each step of the sale.
10 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Jenny,
Thank you for your review of Thornley Groves Prestwich.
Lois, Claire and Rebekah will be delighted that you took the time to acknowledge their kind and helpful service!
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Recently engaged in a property…
Recently engaged in a property refurbishment project via the TG Altrincham office, which went very smoothly, thanks to the efforts of Amina Mirza, who was very efficient, communicated well and was very organised. Would recommend to others
4 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Karim,
Thank you for your review of Thornley Groves Altrincham.
Amina will be delighted that you took the time to acknowledge her efficient and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Brilliant property manager
Thornley Groves has managed my property for a more than a decade and have always done a reasonable job, though there has been a turnover of property managers over that time. Michelle Cleary has been the property manager for the past 12 months or so and has been brilliant - very responsive and provides practical advice and guidance which has been hugely helpful.
29 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Neil,
Thank you for your review of Thornley Groves in Manchester.
Michelle will be delighted that you took the time to acknowledge her kind and helpful service.
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
A thankful note for Herbert
I would like to thank Mr. Herbert Chong for his sincere services in the past years. He has been detailed oriented, frank and skillful , taking care of almost all matters of my property in the remote country, UK. I did rely on his advices especially in tedious situations, such as water leakage, repair of appliances, wall painting, etc. As an overseas landlord, I could not imagine if I were to handle those renewal and maintenance decisions directly.
Here I send my best wishes to Herbert and his team.
29 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Elaine,
We wanted to thank you for your review, mentioning the excellent service you have received from Herbert, in the TG Manchester Office recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated!
Kind regards,
Customer Care Team
Kelly was absolutely fantastic at a…
Kelly was absolutely fantastic at a viewing today. She was so knowledgeable about the property and the location. She put us at ease straight away with her friendly and welcoming nature. Would highly recommend.
27 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Eve,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Kelly at Thornley Groves Monton. Kelly will be delighted that you took the time to acknowledge her excellent service!
Kind regards,
Customer Care Team
Great service
Thomas at the Chester branch has been very helpful and liased with our landlord when we had an issue with a leak. A contractor was sent out quickly and the issue was fixed stress free. Thomas was very friendly and did not make us feel like we were causing a fuss. Thankyou!
25 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Caitlyn,
We wanted to thank you for your review, mentioning the excellent service you have received from Tomas, in the Chester Team recently. It was very kind of you to take the time to post this review.
Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
I really appreciate how Keagan actively…
I really appreciate how Keagan actively responds to all my queries regarding maintenance or just about anything!!
I truly love that ☺️
26 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Amanda,
Thank you for taking the time to leave a five star review, mentioning the excellent service you have received from Keagan. Keagan will be delighted that you took the time to acknowledge his great service!
Kind regards,
Customer Care Team
Emma has been great to deal with at…
Emma has been great to deal with at thornley groves. Any queries I have had she has helped me with ease. Very happy with the service provided:)
26 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Emma,
Thank you for your review of Thornley Groves, noting Emma's excellent service.
Emma will be delighted that you took the time to acknowledge her kind and helpful service!
We appreciate when our clients give complimentary reviews, as it helps others in choosing their agent.
Kind regards,
Customer Care Team
Michael Richardson is our Property…
Michael Richardson is our Property Manager and he has been great!! He has ensured that all of the maintenance issues are sorted and always keeps us informed. Defo recommend ! :)
25 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Ruby,
I’m very pleased to see that you have been impressed by the overall service you have received from Michael at Thornley Groves, thank you for taking the time to leave a review. Reviews such as yours will help others in choosing their agent, so it really is appreciated.
Kind regards,
Customer Care Team
Thornley groves good communication
Kaja been super helpful with all communications between myself and Thornley. Thanks for your management and support.
24 juin 2026
Avis spontané
Réponse de Thornley Groves Estate Agents
Dear Milo,
Thank you for taking the time to leave Thornley Groves a review, especially noting the great service provided by Kaja.
We really appreciate your kind words!
Kind regards,
Customer Care Team
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