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Tickets.ge არის წამყვანი ონლაინ ტურისტული სააგენტო, რომელიც სპეციალიზირებულია ყოვლისმომცველი ტურისტული სერვისების მიწოდებაში. ჩვენ გთავაზობთ მომსახურების ფართო სპექტრს, მათ შორის ფრენების და სასტუმროების დაჯავშნას, რაც თქვენი მოგზაურობის დაგეგმვას კომფორტულს და უსაფრთხოს ხდის. ჩვენი საიტის ინტუიციური ინტერფეისის წყალობით, თქვენ შეგიძლიათ სწრაფად იპოვოთ საუკეთესო ვარიანტები თქვენი მოგზაურობისთვის საუკეთესო ფასად. ჩვენი მიზანია მივაწოდოთ ჩვენს მომხმარებლებს უმაღლესი დონის მომსახურება და მხარდაჭერა მათი მოგზაურობის ყველა ეტაპზე. ანდეთ თქვენი მოგზაურობა Tickets.ge-ს - თქვენს საიმედო პარტნიორს მოგზაურობის სამყაროში.
Jõe St. 3-302, 10151, Tallinn, Estonie
3,8
8 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
she halp me. she is smartest and best supporter in my experience
Réponse : Tickets.ge
Thank you so much for your kind words! We’re thrilled that our support helped and that you had a great experience. If you ever need anything else, we’re always here to help.
Очень оперативно помогли с вопросом по онлайн регистрации на рейс. Юлиана Гулиева - топовый сотрудник техподдержки, спасибо!
Réponse : Tickets.ge
Уважаемый Вадим,
Благодарим Вас за отзыв и высокую оценку работы нашей поддержки. Нам очень приятно слышать, что наша коллега Юлиана оперативно помогла Вам с вопросом по онлайн-регистрации. Мы обязательно передадим ей Ваши теплые слова.
Желаем Вам приятных перелётов и будем рады помочь снова!
Order: WID7IOFA
Booking through this agency has been a frustrating and unacceptable experience. They work with an airline that completely blocks PNR verification from agency bookings, meaning there is no way for the traveler to verify the ticket directly. They are unable to provide written confirmation from the airline, only repeatedly telling you it's confirmed "verbally" and who going to trust me verbally at airport if they have given me a dummy ticket?
Their solution? “Wait until check-in” or find out at the airport. Completely unacceptable. That’s gambling with the traveler’s plans. On top of that, support has been horrible. Why to avoid:
• The phone number Georgian Air provided (+995322196530) claimed be available 24/7 is unreachable.
• Your WhatsApp support is text-only and cannot provide verbal or immediate response so waiting till departure date is suicidal.
• Your customer support has been slow, unavailable and unhelpful. Dropping the call mid-conversation, making calls from random Austrian numbers I can’t return or call, while their Georgian line for tickets.ge is dead.
****Updated 11/06/2025***
I’ve repeatedly requested a valid e-ticket or written confirmation from the airline. They have been unable to provide either, yet still refuse to issue a refund. Instead, they told me to confirm with the airline myself (which I did, and airline refused to confirm any bookings from agencies) or to cancel the booking myself — which would mean paying cancellation fees for an issue that is entirely their fault. They shift all responsibility to the customer while offering no real support. If anything goes wrong, you’ll be left to deal with it alone. Avoid this agency. Shady business with multiple domains.
Réponse : Tickets.ge
Dear Anh Đàm,
Thank you for reaching out to us with your concerns and for your patience as we work to address this issue. We understand how frustrating it can be when things don't go as expected, and we truly value your feedback.
After reviewing your case and speaking directly with the airline, we have confirmed that your ticket is indeed valid for the flight. However, since the ticket was purchased through an agency, the airline has some limitations on checking the ticket details before their online check-in system becomes available. Please know that you can access and confirm your booking on the airline’s official website 24 hours prior to the scheduled departure.
We apologize for any confusion or inconvenience you have experienced, and assure you that your travel plans are secure. We are committed to providing you with the best possible service and are here to help with any further questions or concerns you might have.
Thank you for choosing us, and we hope your upcoming trip is smooth and enjoyable.
UPD 10/06
We have contacted the airline and confirmed that your tickets are valid for your scheduled flight.
For direct communication with the airline, we recommend providing your ticket number, which can be found on your electronic itinerary receipt. This should enable the airline to easily locate your booking and verify its validity.
Вдячна за швидкий зв'язок та зрозумілу інструкцію.
Réponse : Tickets.ge
Дякуємо за Ваш відгук! Раді чути, що Ви задоволені швидкістю нашої роботи та наданою інструкцією. Завжди готові допомогти!
Réponse : Tickets.ge
Thank you for your feedback! We're thrilled to hear that Yuliana was able to resolve your issue so quickly. We appreciate your trust in our service!
Scammy website. They did not confirm my ticket (stating it needs 48 hours to confirm) and meanwhile charged me additional hidden fee. Will never use them again.
Réponse : Tickets.ge
Dear Customer,
Thank you for your feedback.
Unfortunately, we were unable to identify you as a customer based on your personal information and were unable to verify your order in the system.
Please provide us with your booking reference or customer email address.
Thanks for marta. she really helped me answer all my question after see reviews on internet i feel badm but she answered all my question and helped me a lot . Thank u again
Réponse : Tickets.ge
You're welcome! We're delighted to hear that Marta was able to assist you and address all your concerns. Our team is here to provide excellent service and support, and we're glad Marta could help alleviate any worries you had after seeing reviews online. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Réponse : Tickets.ge
Thank you for your feedback! We're glad to hear that Marta provided you with awesome assistance. If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help!
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