Compré un boleto desde la ciudad equivocada por error y me ayudaron a cambiarlo sin ningún problema. Además, me guiaron paso a paso y corrigieron otros errores en mis datos con mucha paciencia. La... Voir plus
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I have booked twice on different routes with this company. In total they made three fatal mistakes in just two bookings (payment incorrect, seat not available at all). Afterwards they could not correc... Voir plus
L'entreprise a répondu
I used this bus company to go to Puno, Peru. However, prior bus has been significantly delayed (over 6 hours) due to the political protests by Bolivian. Even though it was too late to get the final... Voir plus
The customer service is amazing. They contacted us one day before the scheduled travel. There were political turmoils and road blocks in Bolivia. There were no buses between Uyuni and La Paz. They off... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
TicketsBolivia is an established company in the national market, with more than 10 years serving our customers. Leading e commerce company that facilitates its customers to plan, search, compare and buy a wide range of bus and train tickets in a safe and comfortable way, without the need to go personally to the terminal. We also offer the possibility to buy airline tickets, tours and transfer services from the website.
Coordonnées de contact
Torres Mall, Torre B, piso 6, OF. 601, 0000, La Paz, Bolivie
- +591 77707758
- serviciocliente@ticketsbolivia.com
- ticketsbolivia.com
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
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Réponse de Tickets Bolivia
TL,DR not really a ticket just a chance at one
TL,DR the transportation company told us that ticketsbolivia sells their tickets with a set time and type of bus, but that time and type of bus is not based on reality. I asked the transporation company a day before about the process and they told me I had to get there 1 hour before the departure time -since it was a busy day- to get on the bus and that there might be a more expensive bus leaving the station at that time. When I got there at said time, they told me that all of the tickets for my bus had been sold and that I had to wait for the next bus, which might be in 1 or 1 and a half hours. I waited for about 45 minutes, standing directly in front of the ticketing booth, with a line of people behind me with tickets from this website on their hands, to have a chance to get on the next bus, and I was sold a ticket, a more expensive one I should add, so I had to pay the difference to get on it.

Réponse de Tickets Bolivia
I had a problem because I putted wrong …
I had a problem because I putted wrong my email, then I called to the service and then they solve my mistake
Es una estafa
Es una estafa. Compré un bus de La paz a Lima y me cobraron casi un 50% más. No aclaran que viene con servicio de guía que definitivamente no necesitaba. Es una completa porquería. Además, la compañía de buses de Perú es terrible. El bus se varó en la mitad de la nada por falta de gasolina, lo cual es absurdo. Restrasó el viaje y hablando con otros pasajeros, me dí cuenta del absurdo sobrecosto. NO compren tiquetes usando esa plataforma.

Réponse de Tickets Bolivia
Helpful Disponibles Rapidly solve all…
Helpful Disponibles Rapidly solve all our request
Fraud and they don't mind
I have booked twice on different routes with this company. In total they made three fatal mistakes in just two bookings (payment incorrect, seat not available at all). Afterwards they could not correct this mistake and I had to travel with a worse connection. Nevertheless, they didn't want to refund the commission or even give me a one per cent discount. They simply assume that nobody will go to court, which is consumer fraud and dubious.

Réponse de Tickets Bolivia
La pagina se croto justo al pagar
La pagina se croto justo al pagar, me debito pero no cargo como pedido, escribí al soporte y no responden.

Réponse de Tickets Bolivia
Horrible customer service
Horrible customer service. Don't buy through them. In Bolivia it's super cheap and easy to travel by bus. Just show up any bus terminal and you get where you need to.
/ Indeed I finally got the ticket in pdf form but I have to note that it took several attempt and if you check the whole conversation you will see that the link you sent me is not a ticket but a receipt about 6bs(six Bs!) of commission, had no data about which company I am going with. It took several days. I will travel on the 20th, hope everything is going to be fine.

Réponse de Tickets Bolivia
This is the worst company
This is the worst company. I booked a bus from Atacama to La Paz, but the bus didn't come and I had to change all my plans. As a result, I had to pay about $120 for hotel and other transportation in addition to the $35 bus fare. Even though I submitted GPS log data to Ticket Bolivia that showed I arrived at the bus stop before the scheduled time and was waiting for the bus, they did not respond at all, including refunding me. This is the worst company that does not consider the inconvenience of its users at all.

Réponse de Tickets Bolivia
Efficient service
Efficient service. WhatsApp service available 8-20 6 days/week. Always kind and careful on every question and need.
I needed to modify sometimes my trips and they help me to change the bookings.
Punctual on the refunds. I recommend it!

Réponse de Tickets Bolivia
No funcionó nada de lo que pagamos
No funcionó nada de lo que pagamos. Ni se adecua el precio con las condiciones mínimas que se supone que ofrecen. Estuvimos 12 horas totales en 3 buses diferentes debido a su nula gestión. No recomiendo comprar billetes de bus por esta web

Réponse de Tickets Bolivia
Dont book with them as a tourist, you will get robbed
We bought tickets for cruz del norte from la paz to uyuni with them and it was terrible.
I should have checked the reviews on google first since they all warn about the robbery that happens daily to tourists. Same for me: i put my backpack underneath the seat and between the rest thingy for the feet and slept almost through the night. In de morning i realised that my backpack is no longer under my legs but next to me and my powerbank and my gopro are gone. The bus is almost full with locals and other reviews say that they even stop on purpose for people to get on and robb tourists. So i would really not book with cruz del norte and ticketsbolivia should stop working with them.
Evitar!
Pésimo servicio! Horrible comunicación, no recomiendo. Nos informaron un día antes del viaje que nos la cancelan por un festivo (supongo que la empresa sabía sobre el festivo desde mucho tiempo). No nos ayudaron resolver el problema, tardaban muchísimo en contestar.
Reserve los tickets vía Tickets Bolivia porque confiaba que en el caso de cualquier problema o cancelación de viaje, me ayudarán, pero fue lo contrario. Lo mejor es comprar directamente con la compañía.

Réponse de Tickets Bolivia
Lamentable experiencia con ticket…
Lamentable experiencia con ticket bolivia. Compre dos billetes: la paz - uyuni y Potosí-Sucre. En el primero compre un asiento 180 grados (no alcanzaba ni 100 grados) y en el segundo, decia q era el embarque en la estación de buses y resulta q el embarque era a 15 minutos en coche (eso obligo a pagar un taxi)

Réponse de Tickets Bolivia
Pésima empresa. No recomendable
Pésimo. Compramos pasajes de Oxapampa a Lima que tenían convenio con MovilBus. La misma fue confirmada y casi una semana después nos escriben diciendo que fue un error y que deben cobrarnos más del doble adicional. No han querido hacerse responsables y su única solución ha sido el reembolso o cambio de fechas. Comenten un error y los trasladan a los consumidores. Pésimo Servicio. No confíen en esta empresa.

Réponse de Tickets Bolivia
Very helpful and responsive
Purchased multiple tickets with them and they were always really helpful and responsive, they answered all of our questions and assisted with changes when required. We would highly recommend them to anybody (UK traveller).
With tickets Bolivia you can receive a…
With tickets Bolivia you can receive a sorry the company just cancel the bus.
And the funny part is like for them it is ok to say to you but you can go tomorrow or other solution is we will refund you.
You, you will have to pay the hotel to stay, the rental car, the other hotel you took. And them they will just tell you we are sorry... They will tell you oh we try to find solution... The solution let me tell you will not be for them to assume their responsibilities and to lose money... If solution you have one day... So the best is to do yourself what they can't do and avoid them to win money for at the end a company that will not help you if problem you have issue

Réponse de Tickets Bolivia
They allowed us to modify our ticket…
They allowed us to modify our ticket date and offered great customer service
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