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4,3
17 avis
N'a pas répondu aux avis négatifs
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Absolute scam! Ordered a product on the 19th of December, the shipping of which did not happen until the 6th of February. I was told twice that I would be refunded for the shipping costs, and had to remind customer service for that. To this day, 1st of April, I have still not received the item purchased, and am no longer receiving support from customer service. Last information I got was that it was awaiting customs and from then on, nothing.
This kit is brilliant and a good way to lean into any hands on engineering category.
The customer service was outstanding I would go so far as to say its some of the best you will ever receive. I had a few issues with hands and tools and replacements were sent to me immediately free of charge.
The watches themselves just look brilliant aswell. The movement kit was so good even if I lost a screw (whoops) . The finger cotts don't last long however and I found them to rip fairly easily not the sellers fault just something to not panic over if it happens to you.
Initially had a few issues with kit but they were resolved quickly. I received this as a gift for Christmas present and finished it the other day. The quality of the finished divers watch is very good in my opinion. It can be fiddly work and fitting hands were a challenge but that was part of the learning. Packaging and presentation of the kit was good and after sales support. I may get a movement kit in the future as I want to try something more complex.
I have enjoyed putting the watch together, but for me the best bit is that the couple of minor problems that I had were dealt with quickly and well beyond my expectations. They obviously enjoy what they do.
Brilliant product – but the star as been the customer service!
I bought this for my dad for Christmas – he loved the kit and has had the best time making his watch. It also looks so good.
Even better, he lost some parts in his making and had some questions. We emailed the founder, he immediately came back, has been beyond helpful and sent out the parts without question.
I couldn't recommend this company enough – service makes ALL the difference and I would absolutely buy from them again.
Excellent customer service. This is a small business which really cares. I had an issue with some missing components and the personal response I received from the owner was wonderful. Best customer service I've experienced in a very long time and a great watch kit. I highly recommend buying from this company.
Great bit of kit and enjoyable to make. It arrived promptly and was kept informed about the delivery.
Simply brilliant. The idea, the execution, the speedy delivery, the customer service, and most of all the final product, were perfect in every way. The kit was thoughtfully designed, easy to follow, and incredibly satisfying to assemble. The craftsmanship and quality are top notch and being involved with the construction of the timepiece is just an awesome cherry on the top. An exceptional experience and an epic gift. I could not recommend this enough!
A amazing experiance i found it very rewarding the watches them self are stuning and everything you nèed is provided and the instruction video was very helful and good value for money well worth my time. And money will definatly be looking to purchasing another watch
A great and unique gift for anyone. Enjoyed building it and looks great.
The entire experience from start to finish was excellent. The communication was clear, delivery was quick.
I’m extremely happy with my purchase and would recommend it without hesitation to anyone looking for a high-quality, stylish watch. A fantastic experience all round!
The most incredible gift for my Dad! Thank you so much. Excellent service - a quick response to my query, delivered on time. I highly recommend.
What a great idea. Loved making my new watch. Just in time for Xmas to show off to people. The communication with Tom and his team was a great help too.
Would thoroughly recommend to anyone looking for a watch experience with a difference.
Excellent product, arrived in good time. Would highly recommend and the construction was good fun!
Gave one to my dad last year he loved it! Looking at different model this year!
Really good Christmas gift for the man who has everything!
Scam website - completely ignore any attempt at contact. Buyer beware. Do not buy from this person.
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