Amanda is great! She has a quick turnaround time, she follows through on every task, she keeps me informed on what she is doing, and she has done so many great projects for me.
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Lisez les avis des autres
At a time when work felt overwhelming and unmanageable, I found Time, etc. Not only did they ease my anxiety about bringing someone on board to assist me, but they gave me options and let me pick th... Voir plus
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Ashley is a consummate professional and added immediate value and impact to my recruiting team. She got up to speed incredibly quickly, lightened the load of my overstressed recruiters, and has found... Voir plus
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Very high quality VA's that charge by minute as opposed to by hour and are quite efficient with their time. Far exceeded my expectations; night and day compared to some lower end VA groups I had tried... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Experienced Virtual Assistants by Sir Richard Branson's former assistant. Up to 90% more cost-effective than hiring full-time. U.S. and UK.
Coordonnées de contact
Lyndon House, Hagley Road, B16 8PE, Birmingham, Royaume-Uni
- happiness@timeetc.com
- timeetc.com
4,9
Excellent
264 avis
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I've been using Time Etc for years
I've been using Time Etc. for years. When I first started, I had never hired an assistant before. They made the onboarding process simple. What I appreciated the most was that they took the time to help me identify which skills would add the most value to my day-to-day work.
I have always found Time Etc.'s caliber of candidates to be high quality. I am the president and founder of a US-based, small, women-owned business. The best use case for me is a part-time US-based virtual assistant with experience using the online tools and accounting services I already utilize, and who is available during my time zone. Their skills have consistently exceeded my expectations in helping me streamline my processes.
An example of how Time Etc. quickly solved a need of mine was that, about a year in, I had a fantastic assistant who decided to return to full-time work. The Time Etc. executive team informed me right away and had already compiled a list of high-quality candidates that met my requirements. The transition to a new assistant was seamless. Knowing I have the continued support of the executive team is a relief.
Having a virtual assistant is a must-have, regardless of the size or scope of your business. I will continue to be a long-time client.
10 août 2025
Avis spontané
Réponse de Time Etc
Thank you so much April for taking the time to share your experience with Time Etc.
It’s wonderful to hear that the onboarding process helped you feel confident in hiring your first assistant, and we’re especially glad to know that the transition when your assistant moved on was smooth and stress-free!
Your kind words mean the world to us, and we’re so grateful for your trust and partnership. We’re looking forward to continuing to help you streamline your processes and support your success for many more years to come.
Louise,
Client Experience Manager
The Time Etc team are great
The Time Etc team are great, not only do I have a wonderful assistant, Samantha, but the support team around her are responsive, understanding and customer focussed. In particular, I've been impressed by Leah in Client Happiness who goes above and beyond to ensure I'm looked after. Fantastic experience, very happy customer.
7 août 2025
Avis spontané
Réponse de Time Etc
Thank you so much for taking the time to leave this lovely review!
We're thrilled to hear that Samantha has been such a great assistant, and that the support from our team, especially Leah, has made your experience with us so positive. We'll be sure to pass on your kind words.
Thanks again for the wonderful feedback and for being a valued part of Time etc. We truly appreciate you!
Louise
Client Experience Manager
Timesaver and skilled admin
I have had one virtual admin for the last 4 years, she has been great. I did add another who turned out to be less productive and diligent. I easily separated her from my account and the team was very supportive. Overall great experience.
Kerri at Time, Etc has been thoughtful about reaching out and checking on my experience.
29 juillet 2025
Avis spontané
Réponse de Time Etc
Hi Kim,
Thanks for sharing your thoughts with us, and for discussing this with me directly. I'm pleased we were able to work with you to resolve your less productive experience with another VA last year, and that things have continued to go well with your assistant, Leanne, ever since.
We're really glad to know your overall experience has been great, and we're looking forward to continuing to support you!
We're here if you ever need anything. Thanks again.
Louise,
Client Experience Manager
Absolutely top notch assistants!
I have now had 2 assistants through Time Etc. and both are absolutely Fabulous! They both took direction very well and learned quickly. And I didn't have to do all the work to review resumes and find the right fit. Kerri did that all for me and presented me with the perfect person. I'm excited to see how I can continue to utilize them for more things in my business. I would highly recommend getting matched with an assistant from Time Etc!
9 juillet 2025
Avis spontané
Réponse de Time Etc
Hi Tiffany,
Thank you so much for your lovely feedback! We're thrilled to hear that both assistants have been such a great fit and that the experience of being matched was smooth and stress-free. Kerri will be so pleased to know her support made a difference, and it's fantastic to hear about your future plans!
Thanks so much for being here, we appreciate you!
Louise,
Client Experience Manager
Many thanks to Time ETC
I have been using Time ETC for a number of months now. The initial set up was very quick and straight forward, and I was immediately matched to a number of VA's that could fit my task requests. I narrowed down my candidates, meet online, then after agreeing to take one on, and then we started working together quickly. Time ETC managed the process efficiently.
The after care is great too. Leah from the Client Happiness Team checks in with me to ensure things are running smoothly.
Highly recommend Time ETC if you need additional support on various tasks, without taking on a full time member of staff.
1 juillet 2025
Avis spontané
Réponse de Time Etc
Hi Yen,
Thank you so much for taking the time to share your experience! We're so pleased to hear that the setup process was smooth and that you were able to get up and running quickly with the right support in place.
It's wonderful to know that Leah’s check-ins have been helpful - she’ll be thrilled to hear your kind words. We’re really glad Time etc has been able to provide the flexible support you were looking for.
Thanks again for the recommendation - it really means a lot!
Louise,
Client Experience Manager
The folks at Time Etc
The folks at Time Etc. are very professional and genuinely care about your success while you’re being matched with a virtual assistant. The best part was they sent me a box of chocolate, which was totally surprising and thoughtful
28 juin 2025
Avis spontané
Réponse de Time Etc
Hi Cameron,
Thanks so much for sharing your thoughts here! We're really pleased to hear that the genuine care and professionalism of the team came through in your experience. And we're so glad you enjoyed the chocolates!
Thanks again for being with us, and we look forward to continuing to support you!
Louise,
Client Experience Manager
Above & Beyond
What this Company does well is that they go above & beyond in matching VA’s with a business’s needs …though… it might take 3-4 different tries within the matching process.
15 mai 2025
Avis spontané
Réponse de Time Etc
Hi MB,
Thank you so much for your feedback - we really appreciate you taking the time to share your experience.
We’re so pleased to hear that you felt we went above and beyond to match you with the right VA. While we always aim to get the perfect match right away, we know that sometimes it can take a few tries to find the ideal fit, and we’re glad you felt supported throughout that process.
Thanks again for sharing your thoughts with us!
Louise,
Client Experience Manager
Really good experience
Really good experience. Smooth onboarding process and lots of experienced assistants. Definitely recommend.
25 juin 2025
Avis spontané
Réponse de Time Etc
Hi Dominic,
Thanks so much for sharing your experience with us! We're so glad you enjoyed a smooth onboarding process and felt supported by our VAs, that's exactly what we want to hear! We appreciate your recommendation - thanks again!
Louise,
Client Experience Manager
My VA is a member of my team
My VA is a member of my team. She is invaluable. She consistently takes care of assigned tasks but also looks for ways to improve and shares value added suggestions to help our business. She really looks at my company as her employer.
25 juin 2025
Avis spontané
Réponse de Time Etc
Hi Amanda,
Thank you so much for your kind words and thoughtful feedback. We're absolutely delighted to hear how invaluable your VA has become to your team - this is exactly what we strive for, and it’s wonderful to see it reflected so strongly in your experience. We truly appreciate you taking the time to share this - it means a lot, and thank you again!
Louise,
Client Experience Manager
Really appreciate their customer support!
I reached out to Lucy Dines to discuss changing my plan. I sent her an email and instead of just messaging me back she took the time to call me and go over the options I had. She wasn't pushy, and made me feel like I was in charge of what I wanted to do and was there to assist me in any way I needed. Really appreciate their customer support!
18 juin 2025
Avis spontané
Réponse de Time Etc
Hi Abbey,
Thank you so much for taking the time to share your experience!
We’re absolutely delighted to hear that Lucy was able to support you so thoughtfully - she was really happy to hear your kind words, too! We're really pleased she was able to listen and kindly suggest your available options, as this is exactly the service we aim to provide.
If there’s ever anything else we can help with, please don’t hesitate to get in touch - and thank you again!
Louise,
Client Experience Manager
Easy to use and continued support
The service is really easy to set up and use, from sign-up to hiring a VA. You have continued support from an account manager (thanks, Kim!) so if your VA isn't a good fit, or you need an additional VA, your account manager will help you to find the right person for your company, as Kim did with my current VA, Sabrina. The billing structure is simple and easy, allowing you to choose a package and add hours if needed, they will also warn you if you are running low on pre-paid hours. The only thing that could use some work is the platform itself, the video calling feature doesn't seem to work well (we use Teams instead), and it would be good to have a kanban style task organiser on the platform. But overall I would absolutely recommend TimeEtc for any business who needs an extra pair of hands!
11 juin 2025
Avis spontané
Réponse de Time Etc
Hi Kaya,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that you found the setup process smooth and that Kim was able to support you in finding the right VA fit with Sabrina. It's great to know that our billing structure and ongoing support are working well for you, too.
We also really appreciate your suggestions regarding the platform. Your feedback about the video calling feature and the idea of a kanban-style task organizer are both incredibly valuable - we’re always looking for ways to improve, and insights like yours help us prioritize what matters most to our valued clients.
Thank you again for your recommendation and for being a part of the TimeEtc community!
Louise,
Client Experience Manager
Madison listens well and helps greatly
Madison listens well and helps greatly. No matter how I have felt, she was always there supporting me. She truly cares about my business. I am not just a number and her heart is visible. She has helped me greatly. I really love how she recommended for me to get a new VA because she saw that I deserved better. That was so wonderful to have someone that cared that much!
3 juin 2025
Avis spontané
Réponse de Time Etc
Hi Johanna,
Thank you so much for sharing this review! We're incredibly grateful to hear how much Madison’s support has meant to you - we're so glad her recommendation made a difference and that you felt genuinely supported and valued, and we'll be sure to pass this on to her! We really appreciate you being with us, and look forward to continuing to support you!
Louise,
Client Experience Manager
Kim is great!
Kim is great! I’ve had a wonderful experience with Time, Etc. Good people are helping to support me and my business every step of the way.
28 mai 2025
Avis spontané
Réponse de Time Etc
Hi Aimee,
Thank you so much for your kind feedback! We're thrilled to hear you've had such a positive experience and that Kim and the team have been able to support you and your business - we'll be sure to pass this on. We’re so glad to be supporting you and look forward to continuing to do so - thanks again!
Louise,
Client Experience Manager
Unmatched
Destiny has been a blessing to know and to work with! She is genuine, hardworking, intelligent, patient, and kind.
29 mai 2025
Avis spontané
Réponse de Time Etc
Hi Maggie,
Thank you so much for your kind words! We're so happy to hear how much you value working with Destiny - we know this will mean a lot to her! Thanks so much for your support.
Louise,
Client Experience Manager
Kim provides amazing customer service…
Kim provides amazing customer service and regularly checks in on how my experience is going. My VA is AMAZING and we've been working together for too many years to count at this point.
28 mai 2025
Avis spontané
Réponse de Time Etc
Hi Erica,
Thank you so much for your lovely feedback! We're thrilled to hear that Jennifer has been such a long-standing and valued support over the years - that's exactly what we hope for! And we're so glad Kim’s ongoing support has made a difference too! I know this will mean a lot to her.
We look forward to supporting you for many years to come!
Louise,
Client Experience Manager
Help you can rely on!!
We have worked with several people at Time, etc, and they have all been wonderful! Dedicated, personable and above all, articulate.
28 mai 2025
Avis spontané
Réponse de Time Etc
Hi Helen,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. It's wonderful to know they've brought dedication and clear communication to their work with you - that’s exactly what we aim for. We truly appreciate your feedback. Thanks again!
Louise,
Client Experience Manager
Get your life back with a Virtual PA from Time Etc
I have been using Time etc for about 18 months, and they have found me a number of great virtual assistants. I now have two that I use for different projects, with different skill-sets. They all have complementary capabilities to me, and can do things that I cant do. Time etc gives you a Client Happiness manager, and mine (Lucy) is amazing, she is in touch just often enough with check-ins, and makes it all work behind the scenes. The VAs help you to learn the difficult task of delegating so take the plunge and let your client happiness manager help you get your life back!
23 mai 2025
Avis spontané
Réponse de Time Etc
Hi Alex,
Thank you so much for your thoughtful feedback!
It’s fantastic to hear that you’ve found such a strong match with your VAs, and we’re especially glad to know Lucy has been such a positive support for you - she’s brilliant at what she does and will be so pleased to hear your kind words!
We understand delegating can definitely be a challenge at first, so it's great to know you’re now getting some well-deserved time back. Thanks again for sharing your experience!
Louise,
Client Experience Manager
Time Etc. + Kerri - You'll never regret it!
I use Time Etc both personally and professionally. I'd encourage everyone to do the same! It 100% saves you money and the finite precious resource of time. Plus unloads the cognitive burden of important things that not only you can do.
I wouldn't have gotten this far except for how great Kerri has made my experience at Time Etc. Her careful stewardship of my (quite small) contract has helped me and my co-founder be so much more productive. And given us a vision of even more productivity and well-being as we figure this out. Kerri generously and creatively solved issues of my own making. She's been instantly on top of all feedback I've given her - and has actively solicited it at every stage. She's helped increase my focus.
Most emails and calls stress me out. Those from Kerri always make things better. I feel so lucky.
22 mai 2025
Avis spontané
Réponse de Time Etc
Hi Jessica,
Thank you so much for your kind words and for taking the time to share your experience - it truly means a lot. We're thrilled to hear how much of a positive impact Time Etc has had for you both personally and professionally, and we'll be sure to share your wonderful comments with Kerri - she’ll be delighted to know the difference she's made.
We look forward to continuing to support you and your co-founder - we feel lucky to work with you both! Thank you again for your lovely words, and your recommendation!
Louise,
Client Experience Manager
A must have for business owners!
I have been working with a virtual assistant from Time, Etc for over a year and am loving it! My assistant takes some of the mundane and repeating tasks off my plate so I can focus on bigger things. She is always eager to help and she is a joy to work with! I did have some challenges in the beginning with my first assistant leaving the company after a few months, but everyone seems to be very high quality and now I'm happy to have an assistant who has been with them for almost 9 years and likely to stay long term. Also my representative Leah has been a great help when there have been transitions. Highly recommend!
17 mai 2025
Avis spontané
Réponse de Time Etc
Hi Justina,
Thank you so much for your kind words! It’s wonderful to hear that Susan has made such a positive difference and allowed you to focus on the bigger things. We’re so pleased that you’ve found a great long-term fit and that things are running smoothly now, and it's even better to know that Leah was a great help in easing those transitions. I’ll be sure to pass on your lovely feedback to both her and Susan!
We really appreciate your recommendation and look forward to continuing to support you.
Louise,
Client Experience Manager
The BEST VA Company with the BEST VAs
I've been using Time Etc for virtual assistant services, and my experience has been excellent. Raina, my VA, has been absolutely amazing—far exceeding the quality and reliability of any other VA I’ve worked with in the past. She's efficient, proactive, and truly understands how to support my business needs. Madison, my account manager, has also been fantastic—super responsive and helpful any time I’ve had questions. Time Etc as a company has made the entire process smooth and professional. Highly recommend to anyone looking for dependable, top-tier virtual assistance!
12 mai 2025
Avis spontané
Réponse de Time Etc
Hi Brian,
Wow, what a pleasure it was to read your review today! It truly means a lot to hear that your experience with Time etc has been such a positive one. We’re thrilled to know that Raina has exceeded your expectations, and equally pleased to hear that Madison has been a fantastic support - we'll certainly pass this on to both of them!
Thanks again for your kind words, and we look forward to continuing to support you!
Louise,
Client Experience Manager
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