Tiny Feet Avis 

Had a brilliant experience with Tiny Feet and lovely owner Shaz, who helped us out of a last minute bind with a car seat. He was able to advise on the best possible option to fit budget and also went above and beyond to ensure we received the product promptly. So so impressed and our daughter loves her new ultra safe car seat. Thanks so much Shaz! Will recommend you to everyone!

Thank you Shezan,

I appreciate your support and help. Especially when I had to replace a faulty part - your service was exceptional.

I ordered my items on the 9th of September. Haven’t recieved my order and no one is answering! Absolutely terrible!!!

Amazing and knowledgeable service. Same day delivery. Great store, highly recommended

Thank you so much - Highly recommend Tiny Feet, incredibly knowledgeable across all brands and options, really helpful, great customer service and made the process a lot easier and more personal than going elsewhere. Have recommended Tiny Feet to all of my friends!
We had been to John Lewis for their nursery appointment and Mamas and Papas equivalent, and we learnt more from you than we did the other two combined.

Even though we bought our pram elsewhere, I called up as we could not get the car seat off the base. They could not do enough to help, including guidance and pictures on whatsapp to guide and sorted our problem - thanks so much!!! True care!

Fantastic knowledgeable service. We felt reassured and guided to products that fit out requirements and budget. We've had great post purchase service and feel welcome to drop a message on WhatsApp or go into the shop and ask questions.

The delivery directly from supplier took longer than expected and wrong item was sent for part of the delivery.

Tiny feet had this item in their showroom and very kindly delivered theirs and assembled within 48 hours which I was so grateful for as I went into early labour 4 days later. We couldn’t wait for Obaby to resolve as we were a against the clock and had baby nursery to build & stock! And tiny feet delivered an already assembled chest which was MASSIVE help and took away the incorrect items.

Things go wrong, human errors happen but when a business rectifies with haste - it makes the experience so much better. Great customer service and lovely staff! And they price matched, great company!

A great example of why supporting small businesses is so important.

Absolute 5 star service in the Putney shop. Felt very well looked after, no question was a bother, and the owner spent a lot of time with me without rushing. We chose to pick up the pram and accessories in store and he even installed the car seat for us. Highly highly recommend!

My wife wanted a specific carriage and I live in the US and they only sell this in England. I contacted many stores no one was really interested in helping me besides Tiny Feet UK. They really did a good job getting me exactly what I needed and really really fast. they were really really on top of me. I don’t even know if it was worth it for them to have a US customer make them so crazy, but they took all the time and I asked them 1 million questions and they calmly answered everything nicely and politely I would recommend them to everyone. I don’t remember having such a good customer service in other stores and I’m a hard one to satisfy.
Regarding the ordering and shipping, I ordered it on a Friday and had the carriage in the United States in less than a week which is crazy most places will tell you it takes eight weeks. I was really really impressed that they were able to provide such service. You can only get something like that with heart which they really care about the customers.

We highly recommend this store over buying online.

Even though we were ordering a niche pram (a double Mountain Buggy), which needed to be specially ordered, Shezhad went above and beyond. He spoke directly with his contacts and gave us excellent advice, making sure we fully understood the ins and outs of our purchase.

There was a slight delay with the order arriving, but Shezhad kept us informed and went out of his way to help us get everything set up as soon as it arrived.

Great service and a really personal experience. Well worth it.

We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actually received personal service and guidance and our pram arrived and was delivered within a few days of ordering it. Couldn’t recommend highly enough.

I had such a great experience at Tiny Feet in Putney. I went in to try buggies for my toddler and was genuinely impressed by their showroom — they even have simulation flooring that mimics real outdoor surfaces, which made it so much easier to compare how each pram handles in real life.

Shehzad was brilliant. He’s incredibly knowledgeable, friendly, and never pushy. He took the time to understand what my son needed and helped me choose the most suitable buggy, as well as the safest car seat for him. His advice felt genuinely tailored rather than sales‑driven, which I really appreciated.

If you’re a parent looking for expert guidance and the chance to properly test out prams and baby products, I’d highly recommend visiting Tiny Feet.

Fatuma

I bought from them over 2 years ago and the guy was so friendly, not pushy but very knowledgeable and recommended according to what i was looking for. Recently i had an issue with the safety buckle which was my own fault (i pulled the strap part completely out and couldnt attach the buckle back on) I contacted tiny feet and he got onto the supplier and had me a new buckle attached to the strap, ordered and sent next day at no cost to me whatsoever.
Absolutely amazing customer service

We went in with a only a vague idea of what we needed in a pram, but came out with exactly what we needed. The owner took lots of time to help us and demo different prams, he really knows his stuff!

We went to the store in Putney looking to test out prams (we had a shortlist of 3 models). The owner got all the models out for us to test, as well as suggesting an additional one we hadn’t seen before based on our needs (e.g. tall handle). He was very thorough in demonstrating and explaining the pros and cons of every model, without us feeling at all pressured to buy. In the end, we bought the model he had introduced to us and we couldn’t be happier. It was a great customer experience.

We had a great experience. They were very patient with us and showed us various brands. But it was the experience and knowledge that made us buy with them. Definitely recommended 👌

Very nice buggy store and great prices & customer service, I’m extremely happy with everything. I had lost my receipt and the shop owner went beyond his way to retrieve the details so I can insure the buggy’s

Very good experience! Shahzad the store owner personally guided me to choose items for my new born. Gave some boxing day discount as well. I am looking for long term usage of the product and purchasing more product as my baby grows. It is conveniently located at Putney High St.

Fantastic service, great advice, flexible delivery and even helped with the set up. Highly recommend!