Tiny Feet Avis 

368
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a brilliant experience with Tiny Feet and lovely owner Shaz, who helped us out of a last minute bind with a car seat. He was able to advise on the best possible option to fit budget and also went... Voir plus

Noté 5 sur 5 étoiles

Fantastic experience, we were in the market for a pram and honestly a bit lost with all the choices. We had just spent 2 hours at John Lewis before heading over to tiny feet. When we arrived Shezhad i... Voir plus

Noté 5 sur 5 étoiles

We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actu... Voir plus

Noté 5 sur 5 étoiles

I had such a great experience at Tiny Feet in Putney. I went in to try buggies for my toddler and was genuinely impressed by their showroom — they even have simulation flooring that mimics real... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Welcome to Tiny Feet, the nursery store offering a wide range of products for babies, including cots, prams, toys, clothing & much more


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

368 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(368)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excelente

Excelente! Equipe super atenciosa e prestativa. Tenho certeza que fizemos a melhor escolha em escolher a tiny feet.

Excelent experience. The right choice is tiny feet.
Very attencious
Thank you

18 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great hidden baby world gem

Great hidden gem having everything you'd need for your little one! I first came across Tiny feet when I was looking for a travel pram.

Sam was very knowledge about the different products on the market, whether he had them in stock or not and would go above and beyond to source things that we needed timely.

As our little one is growing and his needs are changing, I reach out to Sam for our next needs as I know he'd give us honest, trusted advice tailored to our needs
Thank you Sam!

17 février 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service and products

We bought a pram and nursing chair from them and they were great. They explained everything about the prams we were considering in great detail and patiently answered all of our questions. Highly recommend!

1 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Shehzad was extremely helpful in going…

Shehzad was extremely helpful in going through the various options of prams and extremely knowledgeable on the pros and cons of the different brands. Valuable information when navigating a very new world to us! We will definitely be back for future purchases and have been spreading the word to our friends.

13 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

What can I say…

What can I say…. Saturday night New Year’s Eve my daughter’s stroller stopped working and we had an early flight. I tried everything out there to get a stroller for my toddles and yet no luck. I tried calling tiny feet 8am Sunday knowing no one will answer but I what a surprise I received a messages asking me how can we help…. And they made miracles. I was able to pick up a beautiful joolz stroller for my daughter in the morning b4 my flight not during their opening hours and they made me a discount instead of making advantage of the satiation. Plus the owner was welling to make an hour road trip to meet me at the shop but his lovely dad saved the day. May gods bless you with a wonderful year. 🌹

1 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Avoid ordering online!!

Made an order on their website on 15th Dec, received no email confirmations.

A week later still no confirmation. Sent several emails to customer service with zero response.

Managed to get through on the phone and was told to text/WhatsApp. No response for a day so called again.

Was then told the online warehouse don't have stock of the product and don't stock it anymore! Even though it's still listed on their website.

Gave up and PayPal processed the refund. Very poor service!

Note all positive reviews are for the physical shop, don't order online!

15 décembre 2023
Avis spontané
Logo de Tiny Feet

Réponse de Tiny Feet

Dear Nick

I would like to begin by apologising for the shopping experience you have experienced on our website. As discussed the fitted sheets you ordered are from a brand we no longer sell and we are in the process of having those items removed from the website. Unfortunatly with the Christmas period the delisting time has taken a bit longer as we were looking to dispatch orders before the courier cut offs.

We recieved your Paypal request for a refund and have accepted it and had it issued back.

we apologise for any inconviniece this may of caused you

Kind Regards

Noté 5 sur 5 étoiles

5* and nothing less

5* and nothing less! Great communication throughout and made the as stress free as possible. Very professional and would recommend to all my family and friends! Love my order!

27 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Not even a one star!

Not even a one star!! The most worst shopping experience i have ever had!! As a soon to be grandmother I visited the shop with my daughter. We wanted to place an order for a pram a push chair a car seat and various accessories. What should have been a very happy experience has been a very upsetting and stressful experience. Numerous text messages with no response and numerous unanswered phone calls, have sent so many messages to find out whether order was even placed let alone when might be delivered and we have now given up. How rude to not even respond!!
I can not believe trying to place an order and spend money could be so difficult. Having wasted a month trying to place the order so I could give the pram etc to my daughter for Xmas I have given up and will go elsewhere for a proper efficient retail expereince.

14 décembre 2023
Avis spontané
Logo de Tiny Feet

Réponse de Tiny Feet

Hi Tanith

I hope you have had a good Christmas Break and a good New Years. We did place your order for you as we confirmed on 8th December and then following on from that we asked if we could schedule the delivery for Thursday the 14th December.

Unfortunatly you had replied to us after we had closed for the day and my next working day in was a few days later and so your reply was unread until then

By the time we had returned you had already decided you were unhappy to continue with us and mentoned you would be leaving this review.

At no point did we take a payment for your order and we did say we will honour the offer price we had given to you. We had even offered to take payment on the day of delivery which no other store offers.

As mentioned it is unfortunate that you replied later in the day even though you had read our messege to you requesting to schedule the delivery.

I hope you have managed to place your order elsewhere and wish you and your daughter the best of luck in the coming months

Kind Regards

Noté 5 sur 5 étoiles

Good experience

As locals, we accidentally discovered this shop while on the hunt to see a specific pushchair in person. We got solid advice and in the end, decided to go with a Joolz AER+ along with its accessories. The delivery was quick and on time.

23 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Joie Car Seat & Base ++

We found our baby car seat at a really great price at Tinyfeet, almost seemed too good to be true! We emailed and got a quick response which reassured us before ordering. Great communication and arrived the next day. Thank you!

10 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Support small business and have a wonderful experience

After feeling overwhelmed when we visited a larger baby store we found Tiny feet online and used them to get our pram and various bits ahead of baby’s arrival. We are so delighted we did. From the minute we entered the store (you have a private consultation) we were made to feel at ease with no pressure to purchase there and then.
I had been researching prams and had another brand of pram in mind but was advised to opt for another one as it met better our requirements and I am so grateful and happy I listened.
Our products were also delivered to us at no extra charge and also we’ve been able what’s app if we have queries or are looking for other products. We have continued to use them for other products we need and the service is always top notch.
I can honestly say it’s been a wonderful experience and would highly recommend. Also nice to support a smaller / local business.

28 février 2023
Avis spontané
Noté 5 sur 5 étoiles

New wheels

Very helpful and replied quickly to any queries I may of had .
Delivered wheels in 2 days of ordering.
Definitely will be ordering from them again

10 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience, we were in the market for a pram and honestly a bit lost with all the choices. We had just spent 2 hours at John Lewis before heading over to tiny feet. When we arrived Shezhad immediately put us at ease and really helped us figure out what we needed and more importantly what we didn’t need based on our lifestyle. We felt looked after and will definitely be going back for other bits soon!

1 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

From start to finish the service was amazing

From start to finish the service was amazing. Went above and beyond to assist us in a perfect choice of pram for our baby and delivered to us at short notice due to early labour. Amazing shop and owners, credit to new parents everywhere.
Many thanks again for everything. Will definitely recommend to others.

2 octobre 2023
Avis spontané

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