Tiny Feet Avis 

368
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had a brilliant experience with Tiny Feet and lovely owner Shaz, who helped us out of a last minute bind with a car seat. He was able to advise on the best possible option to fit budget and also went... Voir plus

Noté 5 sur 5 étoiles

Fantastic experience, we were in the market for a pram and honestly a bit lost with all the choices. We had just spent 2 hours at John Lewis before heading over to tiny feet. When we arrived Shezhad i... Voir plus

Noté 5 sur 5 étoiles

We had been to 4 other big chain shops prior to finding Tiny Feet and had felt overwhelmed and ignored by sales assistants. We then went to Tiny Feet and it was a totally different experience. We actu... Voir plus

Noté 5 sur 5 étoiles

I had such a great experience at Tiny Feet in Putney. I went in to try buggies for my toddler and was genuinely impressed by their showroom — they even have simulation flooring that mimics real... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

Welcome to Tiny Feet, the nursery store offering a wide range of products for babies, including cots, prams, toys, clothing & much more


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

368 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(368)

23 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Bought an Egg pram pushchair bundle off…

Bought an Egg pram pushchair bundle off of Shehzad and his team at Excel Baby Show
Ace who showed us the product was brilliant not too pushy and very informative felt very comfortable talking to him and this made us decide to actually buy from their stand
The price was very competitive compared to online prices for the same bundle
It was all delivered on time as promised and Shehzad reassured us all about our warranty timescales as baby isn’t due until August
All in all we would highly recommend using this company Tiny Feet as their customer service and price point are excellent

10 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

Tiny Feet has excellent customer service

Tiny Feet has excellent customer service, I ordered the Babyzen yoyo and they could not do enough to make sure I got the colour I wanted and that I had it in time for our holiday. I have just recently also purchased the babyzen footmuff and Tiny Feet delivered it to my door that same day. I would highly recommend!

13 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Speedy delivery and great customer service!

So impressed with the fantastic and speedy service from Tiny Feet! We ordered the BabyZen Yoyo2 complete with newborn pack last night and it was delivered at 9am this morning! We found Tiny Feet listed as a supplier on the BabyZen website and they offered the best deal by far. Really pleased to have saved money and experienced such great customer service!

3 janvier 2022
Avis spontané
Logo de Tiny Feet

Réponse de Tiny Feet

Hi Meg

Thank you for taking the time to leave feedback for us :)

Wishing you all the best in 2022 and the coming months

Kind Regards

Noté 5 sur 5 étoiles

Incredible service and a great price!

Incredible service and a great Sale price!

We were directed to the Tiny Feet site from the BabyZen Official Site directly. Tiny Feet offered the best sale price for the YOYO² Complete set but initially we could not see the colour way we wanted.

We emailed TinyFeet to explain and they immediately responded to say they had had a delivery of our desired colour way and made it available to order on the site.

Once ordered I was contacted but the store too advise that they were able to deliver the buggy & accessories the next day despite quoting 5 working days.

All in all blown away by the service. Would recommend to all.

30 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Met the guys at the wedding show and felt at ease straight away. Having decided to go ahead and purchase or pram, ordering and delivery was simple and speedy! Highly recommend

8 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

Great service.
Great communication through email. They respond really quickly. So happy I purchase my buggy from them.

Will deffinatly be buying more stuff from them in the future

26 novembre 2021
Avis spontané
Noté 2 sur 5 étoiles

Lack of communication and misleading stock information

Placed an order for an item that showed as in stock and due for delivery within a week. I found it difficult getting in touch with no reply to phone calls/msgs (although a reply from the company to an enquiry raised on their website indicated the phone had been stolen so they had ordered a replacement sim). Following this I was told the item would be ready to send in a few days time as they had delays in shipments. Slightly disconcerting as the item was shown in stock when order was placed. Replied to indicate we can wait for the new date. New date came and no delivery or message from the company which required me to chase up and be told that there was a new stock date following this. Due to the lack of comms and ongoing delays decided to refund the whole order. Rated 2 stars instead of 1 as atleast the refund process was smooth.

25 novembre 2021
Avis spontané
Logo de Tiny Feet

Réponse de Tiny Feet

Good Morning

I would like to begin by apologising again for the inconvenience caused in your ordering process.

Unfortunately with many of our suppliers we are experiencing delays after delays in stock arriving. Our system currently works on a docking date so will update numbers based on what is expected on a date in time. We have now gone and updated those delivery dates to reflect on our website

Due to ongoing Shipment delays across the industry these dates keep slipping. We do try to update as many customers as we can on delays so can only apologise if we had not got back to you

We hope you manage to find the product from another retailer

Kind Regards

Noté 3 sur 5 étoiles

Help please!

I made an order on Sept 18th and wrote to the team and have tried calling the number on the webpage during working hours but with no response (not even a voicemail). Please can someone from the business let me know what has happened as we have paid a lot of money but without any response to queries (Order: TF27269)?
Best wishes,
Simeon and Olga Fabrikant-Burke

11 novembre 2021
Avis spontané
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Réponse de Tiny Feet

Dear Olga

Hope your keeping well. I have checked with the warehouse team and the parcel was returned to us by the courier a few weeks ago. We sent an email dated October 20th and another dated November 1st not sure if these were received (sometimes they go into the junk folder)

We are happy to reattempt delivery but if you can confirm you delivery address by writing to us at customerservice@tinyfeetonline.co.uk

Kind Regards

Noté 5 sur 5 étoiles

Brilliant service and fast delivery!

The service I received from Tiny Feet Online was outstanding. The delivery was super fast and I cannot recommend them enough. I needed a stroller ASAP and they went above and beyond to make sure it was delivered to me on time.

26 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent

This was our first time ordering from Tiny Feet, we compared prices and they offered the most competitive on the items we wanted. The order was delayed because of issues with the supplier, but each time we contacted Tiny Feet we received a prompt response with an updated timeline, and eventually someone from Tiny Feet collected the items from the warehouse and hand delivered them to us to speed things up, along with a little gift for the delay. Overall we were very happy with Tiny Feet and appreciated the small business customer service, which we would never had received if we’d ordered from a big shop! We will happily shop there again.

30 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I have ordered a pair of baby shoes on…

I have ordered a pair of baby shoes on 19 of September after 10 days the product is still in China!!

Till it comes it would not fit to his feet anymore!!

Do not recommend to order online at all!

29 septembre 2021
Avis spontané
Logo de Tiny Feet

Réponse de Tiny Feet

Dear Nahid

I believe you may have left the review under the wrong business as we do not sell baby shoes. We are a Nursery Retailer selling Prams and Carseats

Kind Regards

Noté 5 sur 5 étoiles

Excellent service

Excellent service, would highly recommend. I purchased two items online but realised I was going to be passing the shop that afternoon. With the weather being awful, I needed the rain covering ASAP. I called the store and they were so helpful, allowing me to pick up the items and also refunding my postage there and then. Thank you Tiny Feet!

20 septembre 2021
Avis spontané
Noté 4 sur 5 étoiles

I have just ordered a few pairs of…

I have just ordered a few pairs of these for presents for Xmas. I’m really hoping the products arrive promptly and in good order as previous reviews suggest

6 septembre 2021
Avis spontané
Logo de Tiny Feet

Réponse de Tiny Feet

Hi Catherine

Hope your keeping well. Did you have an order number and I can make sure this gets dispatched for you asap

Kind Regards

Noté 5 sur 5 étoiles

Excellent and extremely personable

Shehzad was extremely helpful and I cannot recommend Tiny Feet highly enough! They were very responsible and willing to assist and overall it was a very personable and successful shopping experience. They were even able to offer us a price match :)

3 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service from Tiny Feet

Great service from Tiny Feet. Quick responses via whats app and when items where delivered we got a nice explanation of how to install and use the products. Highly recommend using Tiny Feet to purchase any baby products. Well done.

6 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish, offered great advice and a real personable experience. Shehzad even personally delivered the Bugaboo bee6 which was a real nice touch and price matched John Lewis which I found very impressive.

19 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Great service

Very friendly and knowledgeable team, they really took their time to help us find our pram and car seat. Delivery was also very flexible and easy- can highly recommend them.

14 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Egg2 luxury combo

I ordered the egg2 luxury combo in a rush and they had only one piece left in stock for jurassic grey. They always answered my calls, gave me real time updates when I asked and were very cooperative in service and delivery. I ordered it from India for my boss in London and I never felt the hassle of the long distance. Thank you guys!

17 juin 2021
Avis spontané

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