TKC Avis 

Bought a painted kitchen via an installer . Quality of kitchen is great but as you may know you have to be more careful with a painted matt doors and sometimes they have small marks that need touch up paint. The right shade of paint was easy to order , my original enquiry answered in 5 mins and the paint arrived within 2 days . Excellent service and the kitchen looks great , bespoke and nice striking colour .

The doors we have (Lucente Matt Indigo) are of very poor quality finish. They chip all the time (easily). They are not fit for purpose as kitchen doors.
The paint seal on the doors also allows water ingress.
Customer services are very poor and attempt to absolve themselves of any blame without proper checking of the issue.
Update:Tried to contact via email they suggested in the response below. No response. Probably just there to impress readers of the review, not to actually help.

We had a kitchen supplied from TKC via a trade installer. The quality of the finish has been disappointing from the outset.
The kitchen arrived with poor finishes on the corners and edges of cupboard doors and units. These areas were not properly finished on installation and have since chipped further with normal use, which is not what we would expect from a new kitchen.

The pelmets fitted under the wall units, particularly above the hob, have also been problematic. These have already been replaced twice and are now showing the same issues again. Given their location, exposed to heat, steam, grease and regular cleaning, the finish is not durable enough for this environment or for high-contact areas. Despite this being a repeated issue, TKC customer services have refused to replace the items a third time. They have stated they only deal with trade customers, leaving the installer to try and resolve the matter. We understand the installer has approached TKC, however they are unwilling to assist further and expect the installer to cover replacement costs.
Taken together, the issues with the initial finish, ongoing chipping and repeated failures indicate poor overall product quality rather than isolated defects.
This kitchen was sold as a good quality product, however the durability of the painted finish does not reflect that. There are also no guarantees offered, which is concerning.

Overall, while the kitchen looks good initially, the quality of the finish and the lack of aftercare support have been disappointing. We have experienced better durability and finish quality from lower-cost kitchens purchased from high street suppliers.

Always quick and easy, sales counter manager is extremely helpful!
Quick service, excellent staff always friendly!

We’ve been working with TKC for around 5 years now, and they’ve been a consistently reliable partner throughout that time.

Their customer service is excellent – always responsive, helpful, and easy to deal with, which makes a big difference in a fast-paced environment like ours.

The product range and quality are strong, giving us confidence when delivering projects to our customers.

What stands out most is how smooth the whole process is, from ordering through to delivery and aftercare.

Overall, TKC have been a great partner to our business, and we’d have no hesitation in recommending them.

Extremely helpful staff, with good knowledge. Would recommend

Once again the service, clarity and helpfulness of Mike Gates at the counter comes shining through...his enthusiasm and knowledge knows no bounds...give this man a car and get him on the road asap...priceless 👌

We have been buying with tkc for 15 years almost now,We have always held a good relationship with them,Any problems that occured they always dealt with them swiftly and correctly,From us ordering full kitchens to just handles,They always seem to deliver,If there are any shortages its pretty much a few days waiting time,The staff are all fantastic,The place itself is very well managed and maintained,There new showroom is A class,Everything on show and looks fantastic,There design team are there to lend a hand with cad drawings and advice on there kitchens,Overall great service with smiles,That travel miles

Just want to say a huge thanks to Dan Brown, Adam Ahmed, Rebecca and the rest of the team at TKC.

You have been fantastic from the get go, and keep up the excellent work, I am very impressed.

We have been working closely with TKC for many years, the whole team have always been helpful and accommodating. Nothing is ever too much trouble. Callum and Andy Marshall have been our main contacts and are a pleasure to work with. TKC are a great company and I will have no hesitation to recommend them to others.

We have always had positive experiences with TKC and use them weekly for purchasing items. The staff are always extremely helpful and quick to respond with any concerns being addressed straight away. The rep for our area (Callum) is very friendly and helpful. We wouldn't hesitate to recommend TKC.

Great Customer Services from start to finish. Their experience team, provided me with updates on tracking of my kitchen order. After the kitchen was fitted the doors (units) look fantastic.
Very happy TKC

Great company to work with, staff are helpful and quick to assist however they can. Wide range of products available, making TKC a go-to choice in the industry.

I have been working along side TKC for a number of years now and have seen such a transformation and expansion of their product line.
The team they have built has just gone from strength to strength and nothing is to much trouble.
I have been in the kitchen industry for over 20 years and I would have no hesitation in recommending them to anyone,

Appalling experience. Kitchen is of poor quality, parts do not fit or missing and customer service is non existent. Have been misled and lied to and is costing considerable money to attempt to rectify. The kitchen is so poor our fitter has walked away. You would be better off buying a cheap kitchen from Ikea.
Terrible kitchen, terrible quality, terrible experience

Everything we need from a complete kitchen supplier. Quality and service is fantastic and reliable.

TKC have been my door and panel supplier for over 8 years.
During this time I can say with absolute honesty that they have always been a reliable and efficient supplier.
A recent incident has prompted this review, I desperately needed some parts for a kitchen that were out of stock, an alternative was available but a a greater cost which I could not meet.
Rebecca who recently took over my account (O200) from Martin, proved once again how helpful this company are , Rebecca arranged for the alternative parts to be delivered the next day at NO extra cost , this was very gratefully accepted.
Very competitive pricing and 1st class customer service has resulted in TKC being my main supplier of kitchen door and accessories for many years.
A big thank you to everyone at TKC for the 2nd to non customer service , Rebecca { Short in height } but not short in stature, has been fantastic since taking over my account.
I can recommend them to anyone interested in a kitchen door supplier.
Ray Power

Moving from employed to self employed is challenging, especially when the process involves re-learning everything you thought you knew.

I’ve been researching suppliers for the past few months, looking for solutions to offer my clients that are both extensive and cost effective and TKC came highly recommended.

I called into the trade counter and was introduced to Mike who gave me all the information needed to set up an account. Within 24 hours of submitting the application form, I received a call from Katie who asked me a little more about my business, told me about what TKC could offer and talked me through the next steps which I found really helpful.

Within a few days my account was up and running - both Katie and Mike kept me informed throughout the process which was great.

I was invited to visit the new Customer Experience Centre where I was able to see the products on display and gain more insight into what TKC have to offer.

The centre is absolutely stunning, well dressed and welcoming which will be hugely beneficial for both myself and my clients who are able to visit by appointment. I wouid definitely recommend visiting if you haven’t already!

After showing me around the centre, Mike gave me some brochures and asked which sample doors I need to get started. These were sorted on the spot which was great as I now have everything I need to show my clients without having to wait for deliveries to arrive.

I’m hugely impressed with the service and communication I’ve experienced so far and feel well assured that the team at TKC will be on hand to support me as I transition into self employment which is incredibly important to me.

I genuinely couldn’t have asked for anything more from a supplier than I’ve experienced so far as Mike and Katie have made the whole process feel effortless.

Thank you both and I look forward to working with you!

Helpful members of the team
great product choice
up to date colors
always improving product choice & improving availability

We’re really happy to have TKC as our sole kitchen supplier. The relationship we’ve built with the team has been excellent, and our area rep Callum has been fantastic with his help and support. The service, quality, and reliability we receive make a huge difference to our business, and at this point in time we wouldn’t choose anyone else. I’d highly recommend TKC to anyone looking for a showroom supplier.