Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Booked in for a root tint with Leah (Senior Technical Stylist) and what should have been a routine appointment turned into a 4-hour ordeal due to missed sections and negligence. At the end, I... Voir plus

Noté 5 sur 5 étoiles

A very friendly welcome from Ashley in reception and the offer of refreshments. James and Sarah did an excellent job with our haircuts and my wife's colour. A real "Tony & Guy special. A salon to rev... Voir plus

Noté 5 sur 5 étoiles

Great experience with Aaron in the Bristol branch, he’s so down to earth and friendly… I love having my keratin treatment with him… he’s very unique and so refreshing…I have never met such a nice pe... Voir plus

Noté 5 sur 5 étoiles

È stata un'esperienza fantastica! Il team è davvero preparato e professionale. Ho effettuato, per la prima volta, il trattamento agli esosomi e il botox e devo dire che i capelli sono risultati subito... Voir plus

À propos de l'entreprise

  1. Salon de coiffure
  2. Coiffeur

Écrit par l'entreprise

Multi-award winning hairdressing brand with more than 55 years of experience in education, superior client service and haircare expertise.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid!!

Didn't do a toner after the bleach. Didn't style it. Took an hour longer than expected.
£245 for a disaster. Avoid!!

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant cut, lovely people

Everyone working in this salon is so lovely and welcoming and friendly. The hairdresser cut and styled my daughters hair exactly how she asked and it looked amazing. Would 10/10 recommend

30 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience!

I’ve had another great experience at Toni & Guy, Deansgate. Last week, I had highlights with Nathalie, followed by a cut with Grace. Both Nathalie and Grace took time to listen to what I was hoping to achieve, carefully explained what they recommended and what they were doing at every step of the process. Despite it being in the last couple of days before Christmas, I never felt rushed and Nathalie and Grace were very calm, friendly and their expertise shone through. Nathalie’s, Grace’s and the rest of Deansgate team’s expertise, professionalism and positive manner is the reason that I keep coming back to Toni & Guy. Thanks guys!

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Loved the air wash

Loved the air wash - felt like I was at a spa. But the best was the blow wave . A - mazing

20 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful experience

Wonderful experience, and as expected!
Have been with T&T Canary Wharf for 10+ years and will continue to do so. Such an amazing atmosphere in the salon, polite/professional staff, and just a happy, focused, and all round wonderful service from first booking to leaving.
Thank you as always and Merry Christmas!

19 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

When I pay £90 for a haircut I expect…

When I pay £90 for a haircut I expect my appointment to be nice and relax while receiving the required service.

Unfortunately, this was not the case here - the haircut was done under a lot of stress, I came out of my hair wash dripping wet, the hairdresser was barely talking to me and overall it seems like he was trying to finish it asap so he can be done and over with it.

Very disappointing.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had the most amazing blow dry with…

I had the most amazing blow dry with KAZ at the Sloane Square salon .
I have very frizzy unruly hair however Kaz gave me a sleek beautiful blow dry .
I would highly recommend Kaz she is amazing!

12 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bluewater store cancelled appointment…

Bluewater store cancelled appointment 45 minutes before appointment stating that they had run out of hot water and had to cancel appointment. Asked them if there was any availability at nearby stores and immediately told no. I phoned lakeside store who could accommodate us and after spending £250 an extra £80 was deducted from my account for missing the Bluewater appointment. I then tried to call and the receptionist kept on putting the phone down on me. Utter rubbish. Go elsewhere

6 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful experience as always

As a wheelchair user the salon was very accommodating letting me leave my chair by reception. Times is a brilliant stylist and I have been wit her for many yea4s now and I've always been very happy with her work.

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I visited Toni & Guy in Cambridge…

I visited Toni & Guy in Cambridge recently and left extremely disappointed with the outcome. I showed a clear photo of what I wanted and explained to my stylist, Tavia, that the most important thing for me was to have the grey hair at the front fully covered. Despite this, I left the salon with the exact same grey still showing at the front. The only difference is that my overall darker.
For £180, I expected to leave feeling confident and happy with my hair, but instead I feel upset and frustrated. I paid a premium price and ended up with a result that looks no different from when I walked in. I now have hair that I really dislike, and I’ll have to spend even more money elsewhere to fix it.
This was a really disappointing experience, and I wouldn’t recommend the service I received.

1 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Booking office needs improvements but staff is great

I set up the appointment on the phone and said many times that I am in a scarf and need the private room. After the appointment was booked I said to the person that it is booked for the private room and he said he will add that to the notes. When I arrived the private room was not available. I was rebooked, but 3 and 1/2 hours later. But in a positive side, loved my cut and style. The service was amazing.

29 novembre 2025
Avis spontané

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