Luke came on installation day to fit toob full fibre (city fibre engineer), he made an outstanding job everything is where i wanted it , all cables are neat and tidy. All working perfect much faster t... Voir plus
L'entreprise a répondu
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Luke came on installation day to fit toob full fibre (city fibre engineer), he made an outstanding job everything is where i wanted it , all cables are neat and tidy. All working perfect much faster t... Voir plus
L'entreprise a répondu
Toob has proved to be reliable and very good value for money. 900Mb/sec upload and download speeds have remained constant throughout the duration of our contract and we are very pleased with it. My o... Voir plus
L'entreprise a répondu
I've had the toob equipment for several months; I've not had a need to contact toob with any technical or account issues. The equipment just keeps working, the internet speed is higher than my previ... Voir plus
From ordering to activation 1st class.When installing fibre cable, installer pointed out poor BT cable fixing and damaged tiles and fitted new fixing. Positioning of boxes was exactly as requested.... Voir plus
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Écrit par l'entreprise
Écrit par l'entreprise

Building 4000, Lakeside North Harbour, PO6 3EN, Portsmouth, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Had absolutely no issues so far. The installation was carried out professionally and cleanly and everything was explained to myself and my partner very clearly
No real issues since joining Toob, priced reasonably good compared to other providers.
I enjoy having my internet back, after 2-3 months, so mostly all good. Some days a little hiccup with service, but only for about 5 to 10 before it comes back to normal, so it's OK.
Been with Toob for a year now🎉 absolutely no issues at all, customer service is awesome. A breath of fresh air after 14 years of VM and their flaky service.
Set up was very good and the men were very friendly and explained everything clearly.
Never had an issue with toob broad band. Super quick and fast to change contract for another 18 months with no price increase
I've had the toob equipment for several months; I've not had a need to contact toob with any technical or account issues. The equipment just keeps working, the internet speed is higher than my previous internet provider and meets my needs.
When something just works and doesn't make whatever you are trying to do more complex than it needs to be; then what more could you ask of the product?
Great customer service and some of the best speeds in Birmingham. So far it's been 2 months with no issues.
18 months with toob and never had a problem. All works as it should with a price I am very happy with. Just renewed as you can’t beat the service.
Great experience! Very fast and cheaper amongst many available networks!
Great broadband service experience backed up with exceptional customer service quality. The onboarding process was faultless from calling up to enquire about the service to receiving the router kit and going live as per agreed schedule. The transition from my old ISP was seemless, without needing to change anything in my home setup. To date, the internet service is delivering to my expectations. However, there is always room for improvement, and my recommendation is for toob to up their game on encouraging IPv6 uptake and provide their customers with the necessary settings to adopt dual IPv4 & IPv6 stacks using 3rd party routers.
Had some issues with the broadband connection but the response from the support team was excellent. Have renewed initial contract

Réponse : toob
Toob has proved to be reliable and very good value for money. 900Mb/sec upload and download speeds have remained constant throughout the duration of our contract and we are very pleased with it. My only criticism is that when asked by websites if they can use my current location, it doesn't come up with my home but instead comes up with Toob's headquarters.

Réponse : toob
The tone of communications is good and manages not to be frightening as is the case with some other providers. Customer service is helpful

Réponse : toob
Excellent service speed is good, the switch over was perfect no issues so far.

Réponse : toob
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