toob Avis 9 486

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Luke came on installation day to fit toob full fibre (city fibre engineer), he made an outstanding job everything is where i wanted it , all cables are neat and tidy. All working perfect much faster t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Toob has proved to be reliable and very good value for money. 900Mb/sec upload and download speeds have remained constant throughout the duration of our contract and we are very pleased with it. My o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had the toob equipment for several months; I've not had a need to contact toob with any technical or account issues. The equipment just keeps working, the internet speed is higher than my previ... Voir plus

Noté 5 sur 5 étoiles

From ordering to activation 1st class.When installing fibre cable, installer pointed out poor BT cable fixing and damaged tiles and fitted new fixing. Positioning of boxes was exactly as requested.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de connexion internet

À propos de toob

Écrit par l'entreprise

toob is a full-fibre broadband provider based in England. Established in 2019, our mission is to deliver a broadband network that exceeds demand in a digital-first world.

Over 100,000 customers across England are now benefiting from toob’s full-fibre connectivity. We provide 900 Mbps download and upload speeds directly into your home or business. This means you can expect the fastest speeds when connected via an ethernet cable.

Whether you’re a streaming fanatic, gaming guru, social media scroller or casual web surfer, you won’t need to worry about your broadband lagging thanks to toob’s future-proof network.

If your current internet provider is letting you down, toob aims to solve your connectivity woes by offering high-quality, high-speed full-fibre broadband that doesn’t break the bank, with no in-contract price rises as part of their #toobpromise.

In need of a broadband upgrade or want to know more about toob?

Visit toob.co.uk or call our knowledgeable customer services team on
023 9300 9300.

enjoying toob? refer a friend and you'll both receive a reward! find out more here

Écrit par l'entreprise


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I enjoy having my internet back

I enjoy having my internet back, after 2-3 months, so mostly all good. Some days a little hiccup with service, but only for about 5 to 10 before it comes back to normal, so it's OK.

16 avril 2026
Noté 5 sur 5 étoiles

It does just what you want it to do.

I've had the toob equipment for several months; I've not had a need to contact toob with any technical or account issues. The equipment just keeps working, the internet speed is higher than my previous internet provider and meets my needs.
When something just works and doesn't make whatever you are trying to do more complex than it needs to be; then what more could you ask of the product?

10 avril 2026
Noté 4 sur 5 étoiles

Great broadband service experience…

Great broadband service experience backed up with exceptional customer service quality. The onboarding process was faultless from calling up to enquire about the service to receiving the router kit and going live as per agreed schedule. The transition from my old ISP was seemless, without needing to change anything in my home setup. To date, the internet service is delivering to my expectations. However, there is always room for improvement, and my recommendation is for toob to up their game on encouraging IPv6 uptake and provide their customers with the necessary settings to adopt dual IPv4 & IPv6 stacks using 3rd party routers.

7 avril 2026
Noté 5 sur 5 étoiles

Had some issues with the broadband…

Had some issues with the broadband connection but the response from the support team was excellent. Have renewed initial contract

17 avril 2026
Logo de toob

Réponse : toob

Thanks for the fantastic feedback, David. We’re really pleased our team resolved the broadband issues and that you’ve chosen to renew your contract with toob.

Rana

Noté 4 sur 5 étoiles

Toob - Very Reliable & Good Value Broadband

Toob has proved to be reliable and very good value for money. 900Mb/sec upload and download speeds have remained constant throughout the duration of our contract and we are very pleased with it. My only criticism is that when asked by websites if they can use my current location, it doesn't come up with my home but instead comes up with Toob's headquarters.

17 avril 2026
Logo de toob

Réponse : toob

We’re delighted you’ve enjoyed superb reliability, consistent 900Mbps speeds and great value, and the location result you’re seeing is down to how IP addresses are registered rather than your actual home location. We appreciate your feedback and are always looking for ways to turn a 4‑star experience into a 5‑star one, so if there’s any way we can improve, we’d love to hear it, Mike.

Rana

Noté 5 sur 5 étoiles

customer service

The tone of communications is good and manages not to be frightening as is the case with some other providers. Customer service is helpful

15 avril 2026
Logo de toob

Réponse : toob

Thanks for the fantastic feedback. We’re really pleased to hear our customer service is helpful and that our communications feel clear and reassuring.

Rana

Noté 5 sur 5 étoiles

Excellent service

Excellent service speed is good, the switch over was perfect no issues so far.

15 avril 2026
Logo de toob

Réponse : toob

Brilliant to hear everything went perfectly, from the switch over to the great speeds. Fantastic feedback and here’s to many more issue‑free days with toob ⭐️

Sobhy

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