Have traded with Toolmart since they were Cowcher Tools in Vic Park, and was I'm told; their third customer, (I thought I was their first). Always been a quality supplier with a knowledgeable, helpful... Voir plus
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Lisez les avis des autres
Fantastic price on the Makita Heat gun. No other tool supplier can close to the price provided by Toolmart. Downside was once the transaction went through; they went quite on delivering the goods.... Voir plus
The friendly and helpful staff deserve all the stars in the world. We shop here over buying from larger chains and although I won’t say we’re regular customers, the service is spot on everytime we... Voir plus
I Purchased a Milwaukee hammer drill will vacuum dust extraction charger and 2x 8amp Batteries. I am very happy with my purchase And even happier with the price. I saved over $200. I would recommend s... Voir plus
À propos de l'entreprise
À propos de Toolmart Australia
Écrit par l'entreprise
Quality tools, service and parts for over 45 years
Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.Coordonnées de contact
172 Abernethy Rd, 6104, Belmont, Australie
- 08 6278 0000
- sales@toolmart.com.au
- toolmart.com.au
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 59 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great pricing
Great pricing especially during sale. Easy, no fuss delivery at a reasonable cost.
5 juin 2026
Ordered online
Ordered online, made payment.
Waited for email to give time and place to pick up. Nothing.
Called to be informed one item was not available, they were trying to source from the supplier. Went away for 10 days.
received an email with a refund for the missing item.
Returned home, called to find out what's going on. Order ready to pick up minus the 1 item.
No alternative item was offered at any stage of the original order to pick up.
Lots of excuses, really bad service.
I won't be returning to any Toolmart.
Plenty of other options available.
5 juin 2026
Réponse de Toolmart Australia
Hi Julian, We're very sorry for the inconvenience caused by this. We were initially under the belief that 1 of the items you ordered was only temporarily out of stock but then later realised it was actually discontinued by the supplier. Our normal procedure is to contact the customer to advise them of the situation before refunding however it appears this wasn't done on this occasion. For this we apologise.
Order arrived in good condition
Order arrived in good condition. However did take a few days from when the order was made to when it was shipped.
27 mai 2026
Milwaukee track saw kit
I bought a Milwaukee track saw kit, which comes with the rail, clamps, a battery among other things. My local store didn’t have any in stock so they had one sent from another store in the country. Took about a week, which was annoying but nobody’s fault really.
When I unpacked the boxes when I finally received it, I realised there were some items missing from the kit which was annoying and didn’t give me great confidence in the company. The track rail bag that was supposed to be in there wasn’t, and the dust bag was missing too. That means someone opened two different boxes to remove items and then carefully resealed them. Pretty dodgy.
The web sales guys were great about it, though, and I dealt with John who got on to getting replacements for me straight away. It took a few days but there was no argument or any drama, and I eventually received the missing items.
Thanks to John’s great customer service, I’ll keep shopping at ToolMart. Might make sure I check my boxes before I leave the store next time, though.
26 mai 2026
Réponse de Toolmart Australia
Thank you for your feedback Peter. We're sorry for the missing items from your order but we're glad you're happy with the service we provided to rectify the problem.
Fast shipping and great product
Fast shipping and great product, very happy with my purchase at Toolmart
25 mai 2026
Right products great prices no nonsense
Had right product at great price and reasonably quick shipping
25 mai 2026
Great customer service at store
25 mai 2026
Fast postage and good price
28 mai 2026
Milwaukee M12TC20 not charging
Milwaukee M12TC20 - M12 USB-C battery would not charge.
Rang and left message, but no response.
Sent email, but no response
27 mai 2026
Réponse de Toolmart Australia
Hi Peter, we're very sorry for the issues you've had with your travel charger. Considering the trouble you had with your warranty claim we offered to send you a replacement but this offer was declined. We hope you found a solution to this. Please feel free to contact us again if you need further assistance. Thank you.
A fantastic experience
A fantastic experience, definitely went the extra mile with their customer service, the ladder was great and the price was very competitive, I will certainly use them again
26 mai 2026
Thanks for the service
25 mai 2026
Look at my buy history
Look at my buy history . I wouldnt be a repeat customer if I didnt think you treated me properly .
Keep up the great work team
25 mai 2026
Toolmart Australia is The Real Deal.
Over the years, I have found this company to be spectacular at what they do & how they do it, with good old honesty & down-to-earth knowledge on all the gear they sell. It's a pleasure to be a happy customer.
25 mai 2026
Great price
Great price. Quick delivery. Thank you. I’ll be back if I lose another screwdriver.
18 mai 2026
Good customer service with a smile
The staff were very helpful, had great knowledge of the tool i was after. Friendly, helpful, pleasant to deal with.
17 mars 2026
The company is so easy to buy from
The company is so easy to buy from. polite staff and hassle-free .also the delivery is fast and free .thank you
18 mai 2026
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