In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Voir plus
After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... Voir plus
Qyaam Clark was a lovely assistant & answered my questions clearly & professionally. This was the perfect aid & I will be happy to ask for their advice again. I would recommend Qyaam to anyone struggl... Voir plus
À propos de l'entreprise
À propos de TotalEnergies Gas & Power (UK only)
Écrit par l'entreprise
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Coordonnées de contact
Royaume-Uni
- 08002761014
- totalgp.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very good service
Qyaam Clark was super helpful and…
Qyaam Clark was super helpful and reassured me that new meter readings would translate into correct invoicing. Easy comms and straight forward responses with not much waiting time at all.
I dealt with Qyaam Clark today…
I dealt with Qyaam Clark today regarding my online account and he couldn't have been more helpful and resolved my issue quickly and with no problems. Thank you Qyaam! :)
Good result
Shameeg was very efficient and easy to communicate with. My query was resolved straight away.
I had a chat conversation with Qyaam…
I had a chat conversation with Qyaam and he was very helpful and efficient. Helped answer my query very quickly and sent me the information I needed.
Complaint handler was professional was Melanie Cloete
The Complaint handler was professional and kept me informed at all stages.
Christine Mupotsa was very helpful…
Christine Mupotsa was very helpful today.
Christine was fantastic very helpful…
Christine was fantastic very helpful and super patient and very very polite and friendly
Very helpful
Very helpful. Got my query sorted quickly and very polite. Excellent service.
Christine Mupotsa
Christine was helpful and communicated…
Christine was helpful and communicated clearly throughout the call.
Very helpful chat with Qyaam Clark
Very helpful chat with Qyaam Clark. Very polite and sorted out my problem.
5 star employee
Qyaam Clark was very helpfully when dealing with my queries regarding our meter.
Sweetness Javu was very helpful in…
Sweetness Javu was very helpful in solving my problem
Been due a refund from Total Energies…
Been due a refund from Total Energies for 8 months, been having difficulties sorting it out. Qyaam Clark was amazing, can't thank him enough!! :)
The customer service was very…
The customer service was very good—clear, professional, and quick.
Great customer services
Excellent customer service. Sweetness was friendly, professional and very knowledgeable. He listened to my concerns and answered all my questions. Thank you for your patient and support.
L’expérience Trustpilot
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