In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... Voir plus
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Lisez les avis des autres
A seamless renewal process from start to finish with Darren C. He was transparent throughout, kept me informed at every stage, and never resorted to a hard sell. Instead, he took the time to secure th... Voir plus
After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... Voir plus
Qyaam Clark was a lovely assistant & answered my questions clearly & professionally. This was the perfect aid & I will be happy to ask for their advice again. I would recommend Qyaam to anyone struggl... Voir plus
À propos de l'entreprise
À propos de TotalEnergies Gas & Power (UK only)
Écrit par l'entreprise
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Coordonnées de contact
Royaume-Uni
- 08002761014
- totalgp.com
4,8
Excellent
9 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I had a couple of queries regarding our Invoices and setting up direct debits
I had a couple of queries regarding our sites accounts and Qyaam Clark was super helpful, giving us all the information needed and helping us to solve our query. Amazing Customer Service!
15 mai 2026
Avis spontané
Very quick and efficient.
15 mai 2026
Avis spontané
Qyaam Clark was professional and…
Qyaam Clark was professional and expedient. No fussing just to the - a very polite, friendly experience with an excellent outcome
14 mai 2026
Avis spontané
extremely helpful information provided
extremely helpful information provided clearly and quickly by Ayabonga
14 mai 2026
Avis spontané
Qyaam Clark was abled to answer my…
Qyaam Clark was abled to answer my questions quickly and effectively deal with the issue i presented.
14 mai 2026
Avis spontané
I would like to thank Shameeg, he was efficient, helpful, and very knowledgeable throughout the process. I really appreciate his assistance and the great service he provided.
I would like to thank Shameeg for his excellent support. He resolved three problems for me quickly and professionally, and everything was sorted within 15 minutes.
14 mai 2026
Avis spontané
Qyaam Clark was good
14 mai 2026
Avis spontané
Qyaam Clark was assisting me today and…
Qyaam Clark was assisting me today and have resolved the issue with a great manner and optimal timing.
14 mai 2026
Avis spontané
Shameeg was a great help in resolving…
Shameeg was a great help in resolving my problem
13 mai 2026
Avis spontané
Shameeg was extremely helpful on live…
Shameeg was extremely helpful on live chat, it is great when you can resolve issues quickly online
13 mai 2026
Avis spontané
Do not touch this company with a barge…
Do not touch this company with a barge pole totally inefficient been waiting for a refund since end of January making me jump through hoops and still no sign of it absolutely useless
13 mai 2026
Avis spontané
Réponse de TotalEnergies Gas & Power (UK only)
Good Afternoon,
We deeply regret any inconvenience you may have experienced. To expedite a resolution, we would appreciate it if you could share addition information, such as your Account Number, MPAN or MPRN.
This will enable us to locate your account and carry out a detailed investigation. Please direct this information to gp.redhill.trustpilot-feedback@totalenergies.com at your earliest convenience.
Once we receive these details, we will proceed with raising a complaint and ensure a thorough investigation of the matter.
Kind Regards
Customer Complaints
TotalEnergies Gas and Power Limited
Qyaam Clark was extremely helpful and…
Qyaam Clark was extremely helpful and lovely to deal with
12 mai 2026
Avis spontané
Huge thanks to Qyaam Clark for the help…
Huge thanks to Qyaam Clark for the help with our energy account. He was quick, professional, and sorted my query out in no time
12 mai 2026
Avis spontané
Qyaam was great to deal with
Qyaam was great to deal with, reassuring me what to do and fast response.
12 mai 2026
Avis spontané
Very helpful
Very helpful, resolved my query on first attempt. very polite and professional, thank you :)
12 mai 2026
Avis spontané
Qyaam Clark was very helpful
Qyaam Clark was very helpful, polite and quick to respond.
Unfortunately they were unable to help me with my exact query, but have given me the contact details for someone who can.
12 mai 2026
Avis spontané
Dealt with Qyaam Clark who was very…
Dealt with Qyaam Clark who was very polite and helpful. Sent me all the information I required. Many thanks.
11 mai 2026
Avis spontané
Webchat
Used the Webchat and quickly resolved my issue. Qyaam Clark was very helpful in providing the information I needed.
11 mai 2026
Avis spontané
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