Total Web Solutions Ltd Avis 

86
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing team and very helpful setting up a payment portal. The team are very patient and talk through everything you need to do and go out of their way to help resolve issues.

Noté 4 sur 5 étoiles

Excellent customer service. My request to change my billing and direct debit was dealt with by a personal account manager rather than a nameless person in a call centre somewhere. Efficient and friend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have worked with Total Web Solutions for over 10 years and whenever I have a problem ,whether it be major or minor I know I can speak to them and have an answer and a solution very quickly. Their r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been a customer of Total Web for about 15 years. We process all our card payments through their Virtual Terminal. They are so helpful, friendly and certainly go the extra mile to sort out any... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de paiement par carte de crédit
  2. aussi dans
  3. Fournisseur d'équipements Eftpos
  4. Fournisseur de connexion internet
  5. Fournisseur de DNS
  6. Fournisseur de service de courriel
  7. Fournisseur de solution e-commerce
  8. Service d'hébergement de sites web
  9. Service de paiement

Informations provenant de diverses sources externes

Total Web Solutions is a Stockport based Internet Service Provider and Payment Service Provider that has been trading since 1995 offering business critical solutions to organisations of all sizes. The company offers a wide range of services including Online Credit/Debit Card Payment Processing (Payment Gateway/Virtual Terminal), Credit/Debit Card Payment Terminals/Card Machines, Merchant Services, High Speed Fibre Business Broadband, Leased Lines, Business Line Rental, Telephone Calls packages, Web Hosting, Cloud Server Hosting, Managed Server Hosting and Domain Registration. Total Web Solutions offers great customer service and satisfaction as shown in our many reviews and all support is UK based.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

86 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(86)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

TWS are a really first class company

TWS are a really first class company. Highly efficient, helpful and proactive. Susie Freeman Travel can highly recommend them.

14 juin 2019
Avis spontané
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to leave a review and for your recommendation. It is most appreciated.

Noté 5 sur 5 étoiles

TWS treat you like the most important client they have...

TWS are everything you can look for in a support company - but they are more than that. I am a one person client and every time I've needed help, assistance, support or advice in technical areas, payments or making small improvements in my 'on line' activities or profiles they have been there. I pick the 'phone up - UK based and at once I'm talking to the person who can assist me. I've never been 'offered' a call back - once you start with your query they stick with it until it has been resolved and always efficiently and professionally. I find that this is amazing support especially as, at that moment,I feel I'm the most important client they have. It's in the name TOTAL Web Solutions!

6 juin 2019
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to leave such a positing and rewarding review Gerard. Your comments are greatly appreciated as is your value to us as a long-standing client.

Noté 5 sur 5 étoiles

Excellent Service

Excellent Service! highly recommend!

28 mai 2019
Avis spontané
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to leave a review Susie, and for using Total Web Solutions. We really appreciate it!

Noté 5 sur 5 étoiles

I'm a long time user of TWS (8 years)…

I'm a long time user of TWS (8 years) and they have always been great - fast, responsive, reliable. Easy to use online and very flexible admin system and tools. Highly recommended to any small business user (I now run two via TWS).

24 mai 2019
Avis spontané
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Réponse de Total Web Solutions Ltd

Hi Andrew. Thanks very much for this lovely review. We are so pleased to see how happy you are with the service!

Noté 5 sur 5 étoiles

Thank you

We have used Total Web since time immemorial and they have always been very supportive and given us an excellent service. I am happy to recommend them

22 mai 2019
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Réponse de Total Web Solutions Ltd

Many thanks for taking the time to leave a review and for using Total Web Solutions for all these years!

Noté 5 sur 5 étoiles

The team at Total Web Solutions are…

The team at Total Web Solutions are great! The service has been fantastic and friendly. A special mention to Simon and the support team who have always been quick to respond and help answer my questions.

3 mai 2019
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Réponse de Total Web Solutions Ltd

Thanks very much for taking the time to leave a review Chris. It is always a pleasure dealing with you and the rest of the team.

Noté 5 sur 5 étoiles

Great team and customer services

Great team and customer services is fantastic. I have been with Total Web Solutions since the beginning of time and will always do business with them.

2 mai 2019
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Réponse de Total Web Solutions Ltd

Thanks very much for taking the time to leave a review John and for being one of our founding customers!!

Noté 5 sur 5 étoiles

Highly recommended

We have used them for online booking and have been great in customer service, responding to any problems with transactions within only a few hours and had no problems at all with the gateway. Highly recommended

18 avril 2019
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to leave a review regarding our Payment Gateway services. We really appreciate it. Thank you for the recommendation.

Noté 5 sur 5 étoiles

This was my first dealing with…

This was my first dealing with TotalWebSolutions, and I cannot recommend them highly enough. They brokered a purchase of a currently owned domain on my behalf, from the very first contact with the owner, to ensuring my registration went through correctly. Excellent service.

17 avril 2019
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Réponse de Total Web Solutions Ltd

Thanks very much for taking the time to leave a review Lyndon. It was a pleasure dealing with you on this domain sale and transfer.

Noté 4 sur 5 étoiles

V Helpful

V helpful service.

3 avril 2019
Avis spontané
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Réponse de Total Web Solutions Ltd

Thank you for your feedback Moira. We strive to give our best in every aspect of our service so if there is anything we can improve on please do not hesitate to contact our Sales or Support teams!

Noté 5 sur 5 étoiles

Great team

Great team. Always there at the end of the phone when you need them.

28 mars 2019
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Réponse de Total Web Solutions Ltd

Thanks very much for taking the time to leave a review Damian. It is always a pleasure speaking to you. Thanks for using TWS.

Noté 5 sur 5 étoiles

hosting and vdsl/adsl

I've been on their internet backbone for many years. Faultless bandwidth, name resolution, never a service interruption from what i can measure. Started using their hosting recently, from the sales process, to support process, including onboarding of services and hosting. all round good job. They were willing to provide onboarding from different provider included in the service. Few minor teething problems, but all around quite a smooth process. Already started to recommend there hosting to other parties.

20 mars 2019
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Réponse de Total Web Solutions Ltd

Thanks very much for your kind comments Tony. It has been a pleasure having you as a valued customer all these years. Your words and recommendations to others are most appreciated.

Noté 5 sur 5 étoiles

The team at Total Web Solutions are…Excellent!

The team at Total Web Solutions are very helpful, we have now used them for years and had never had any issues with them. They have been helpful in providing help with PCI compliance and general technical problems we have had. More recently they have been helping us to secure some deals in order to save money on our transactions.

13 mars 2019
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Réponse de Total Web Solutions Ltd

Many thanks for taking the time to leave a review Daryl, it is most appreciated. We pride ourselves on the level of service and support we give to all our clients.

Noté 5 sur 5 étoiles

Great service from Simon and the team…

Great service from Simon and the team at TWS. From the very first enquiry, everything was explained clearly and in a professional manner. On the odd occasion, I have had reason to ask them a few technical questions and my emails have always been answered within a matter of minutes! Great service

18 février 2019
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to provide a review Roddy it is most appreciated. We are pleased to see that you have received the level of service we strive to achieve for all our customers.

Noté 5 sur 5 étoiles

SIMPLY THE BEST! After a horrendous

After a horrendous, incredibly convoluted, overly lengthy and, ultimately, totally unsatisfactory experience with my previous host (1 & 1 Ionos - who are an ABSOLUTE DISASTER!) my problem was immediately sorted by the true professionals at Total Web Soilutions. At all times they showed great courtesy and kind attention to my specific requirements and solved my problem with a minimum of fuss. It was an absolute joy to deal with this company and I would have NO HESITATION WHATSOER in unreservedly giving them my recommendation.

13 février 2019
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Réponse de Total Web Solutions Ltd

Thank you Bill for taking the time to leave a review. Your comments are greatly appreciated and reflect the standard of service and support that we strive to give all our customers all of the time.

Noté 5 sur 5 étoiles

More than professional

During a difficult time, their support was like speaking to friends who were sitting in the same room as me. Over the years they have never disappointed, never been anything other than quietly knowledgeable and helpful.

9 novembre 2018
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to leave this review Catherine it is most appreciated. It is always an absolute pleasure dealing with you and we are more than happy to assist. We thank you for being a customer for over 15 years now.

Noté 5 sur 5 étoiles

Great service

Great company. Great service. Wouldn't use anybody else.

2 novembre 2018
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Réponse de Total Web Solutions Ltd

Many thanks for taking the time to leave a review Nigel, and for using TWS. Your comments are most appreciated.

Noté 4 sur 5 étoiles

Technical and customer support are…

Technical and customer support are always a call away and problems are quickly solved, very friendly staff and easy set up.

12 octobre 2018
Avis spontané
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Réponse de Total Web Solutions Ltd

Thanks for taking the time to provide this review Abdul. Your feedback is most appreciated.

Noté 5 sur 5 étoiles

Prompt, professional and friendly

Very prompt, professional and friendly service. We have worked with Total Web Solutions for many years and I can thoroughly recommend them.

11 octobre 2018
Avis spontané
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Réponse de Total Web Solutions Ltd

Thank you for taking the time to provide feedback Mr Levin. It is an absolute pleasure having you as a customer and we thank you for remaining with us for so many years. We strive to give the best service and support possible.

Noté 5 sur 5 étoiles

I found Total Web Solutions made my…

I found Total Web Solutions made my process into online payments system very easy for me. The help and customer service is excellent. I would recommend them.

11 octobre 2018
Avis spontané
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Réponse de Total Web Solutions Ltd

Many thanks for taking the time to leave a review Luisa. Your comments are most appreciated and will be shared with the team. We strive to give the best service and support possible, always.

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