Amazing team and very helpful setting up a payment portal. The team are very patient and talk through everything you need to do and go out of their way to help resolve issues.
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Lisez les avis des autres
Excellent customer service. My request to change my billing and direct debit was dealt with by a personal account manager rather than a nameless person in a call centre somewhere. Efficient and friend... Voir plus
L'entreprise a répondu
I have worked with Total Web Solutions for over 10 years and whenever I have a problem ,whether it be major or minor I know I can speak to them and have an answer and a solution very quickly. Their r... Voir plus
L'entreprise a répondu
We have been a customer of Total Web for about 15 years. We process all our card payments through their Virtual Terminal. They are so helpful, friendly and certainly go the extra mile to sort out any... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de paiement par carte de crédit
- aussi dans
- Fournisseur d'équipements Eftpos
- Fournisseur de connexion internet
- Fournisseur de DNS
- Fournisseur de service de courriel
- Fournisseur de solution e-commerce
- Service d'hébergement de sites web
- Service de paiement
Informations provenant de diverses sources externes
Total Web Solutions is a Stockport based Internet Service Provider and Payment Service Provider that has been trading since 1995 offering business critical solutions to organisations of all sizes. The company offers a wide range of services including Online Credit/Debit Card Payment Processing (Payment Gateway/Virtual Terminal), Credit/Debit Card Payment Terminals/Card Machines, Merchant Services, High Speed Fibre Business Broadband, Leased Lines, Business Line Rental, Telephone Calls packages, Web Hosting, Cloud Server Hosting, Managed Server Hosting and Domain Registration. Total Web Solutions offers great customer service and satisfaction as shown in our many reviews and all support is UK based.
Coordonnées de contact
Riverview 12, The Embankment Business Park, Heaton Mersey, Stockport, SK4 3GN, Stockport, Royaume-Uni
- 08448560681
- sales@totalwebsolutions.com
- totalwebsolutions.com
4,7
Excellent
86 avis
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Les gens ont aussi consulté
Always a first class proper personal…
Always a first class proper personal service.
6 septembre 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for taking the time to leave a review. It is great to see that our service has met your expectations once again on this order! Thank you for using Total Web Solutions.
Always very helpful and professional
Always very helpful and professional. These guys will go the extra mile!
25 juillet 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for taking the time to leave a review. We pride ourselves on the level of service and support provided to all customers and as you say we will go above and beyond to assist where possible :)
Great Service by real people
Phone promptly answered by a very helpful knowledgeable person, took the time to clarify and resolve our requirements / issues, with a friendly and positive attitude. Have great idea of what customer service is about.
Used these folks for a few years and never had any technical problems that were not of our own making, but that were not resolved with a smile.
Recommend very highly.
20 juillet 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for taking the time to leave a review Malcolm, and of course for using TWS. We pride ourselves on the level of customer service and support we give to all our customers.
We are very satisfied with Total Web Solutions customer service.
We are very satisfied with Total Web Solutions customer service. They provided the line improvement when they arranged. In addition, we feel as though we receive a very personal service.
29 juin 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for taking the time to leave a review Elaine, and for moving your service to TWS. It is great to see that you are satisfied with the service you have received from us.
Superb service always.
Have been using Total Web Solutions since 1999 and have always been delighted with service received. In all those years we have had very few problems and any that have occured have been dealt with very efficiently. I have no hesitation in recommending Total Web Solutions to anybody seeking a quality web hosting service without the hassles so often associated with this industry.
13 juin 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you Mike for taking the time to leave a review. It is always a pleasure dealing with you so thank you for entrusting us with your hosting needs for all these years.
easy to operate user portal and good…
easy to operate user portal and good customer service.
6 avril 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you Lee for taking the time to comment and for being a customer of TWS. We pride ourselves on the level of service and support we provide.
Great consistent customer service from…
Great consistent customer service from Simon!
14 mars 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for your kind comments Adam. It is always a pleasure dealing with you. We greatly appreciate you using Total Web Solutions!
Total Web Solutions are capable and pleasant.
Total Web Solutions are a very capable service provider, and all their staff are real and pleasant people. I would highly recommend their services.
12 mars 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for your kind comments Anthony and for using Total Web Solutions for so many years! We pride ourselves on the level of service and support offered to all our customers.
Excellent Customer Service
Excellent Customer Service, quick response all the time and reliable!
27 février 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for your kind comments and for using Total Web Solutions for your Online Card Processing needs. We pride ourselves on the level of service and support offered to all our customers.
Thank you TotalWeb
Thank you TotalWeb, I think your customer service is spot on. Not only do I like your quick response when calling your office but I liked the friendliness from your staff and the motivation to solve my issue so I can get on with my business.
1 février 2018
Avis spontané
Réponse de Total Web Solutions Ltd
You are most welcome Simon! We pride ourselves on the level of service and support provided so we are pleased to see this has been the case for you. Thank you for taking the time to leave a review :)
Excellent customer service
Excellent customer service. My request to change my billing and direct debit was dealt with by a personal account manager rather than a nameless person in a call centre somewhere. Efficient and friendly service.
20 janvier 2018
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for taking the time to leave a review Niki. We are pleased that you received the level of service expected. We pride ourselves on the support we offer to all TWS customers.
Helpful, professional and very responsive...
We have been working with Total Web Solutions for many years. They are always extremely helpful and professional, and very responsive when we have issues. The team at TWS are genuinely a pleasure to work with.
24 novembre 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Many thanks for your kind comments Karen. It is always a pleasure speaking to you and your colleagues and we thank you for using Total Web Solutions for so many years.
Awesome quality service w/ out-standing …
Awesome quality service w/ out-standing support!
16 novembre 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you very much for your feedback and continuing support of Total Web Solutions as a customer Xenophon! We really appreciate it!
Still helpful after all these years
Coming up to 10 years with TWS now and their level of personal service has never wavered (or been outsourced). It is a genuine pleasure to deal with a company that is so unfailingly helpful whenever there is a technical or any other issue to sort out. Such companies are in increasingly short supply so they deserve to be treasured.
Tony Peisley
26 octobre 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Many thanks for your kind words Tony. It has been an absolute pleasure having you as a customer all these years. We do pride ourselves on the level of service and support that we are able to offer so it is always great to get such positive feedback on these aspects.
Great service!
I have been using Total Web Solutions for many years for my domain hosting services and I have always found the service provided by Simon and the technical support team to be excellent. It is great having one point of contact and the team as a whole always respond quickly and they really know their stuff! I would certainly have no hesitation in recommending Total Web Solutions to any other business owner/manager that is looking for a fast, efficient and reliable service.
25 août 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for much for your review Andrew. We really appreciate you taking the time to leave this review and for being a customer all these years! It is always a pleasure speaking to you.
TOTAL STARS!!
I have worked with Total Web Solutions for almost 15 years and they have always been so supportive and helpful to me, my staff and my business.
They look after all my online and web needs and they really do offer the personal touch ... I couldnt manage without them!!
I think they are all fantastic and I would have no hesitation in recommending them to anyone.
14 août 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you so much for your lovely comments Mrs Abbey. It is an absolute pleasure to have you as a customer. We really appreciate you taking the time to leave this review!
Very friendly and professional staff …
Very friendly and professional staff always ready to go the extra mile with any issues.
31 juillet 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for your comments Ian and for using Total Web Solutions. We pride ourselves on the high levels of service and support that we offer.
It's rare that I have a problem with …
It's rare that I have a problem with the service that Total Web provide, however on the odd occasion that one does happen the back up is superb and helpful, courteous and quick.
27 juillet 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you for your comments Terry. We pride ourselves on the level of service and support offered to all customers. Thank you for using Total Web Solutions.
Excellent company with first class …
Excellent company with first class service. Nothing is too much trouble and they have rescued me from disaster more than once!
27 juillet 2017
Avis spontané
Réponse de Total Web Solutions Ltd
Thank you ever so much for your comments and for using Total Web Solutions for your business needs!
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