Booked my holiday to Disneyland Paris for my granddaughter's 6th Birthday with Tour help. I spoke to a very nice gentleman named Allen Scott, Allen answered all my questions about the trip away. He w... Voir plus
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Found these guys from an advert on Facebook when looking for a travel agent. Andria has been absolutely amazing I’ve been looking at booking a family holiday and changed my mind on the location twice... Voir plus
Andria Soares has been absolutely wonderful in helping us plan our upcoming magical trip to Disneyland Paris. She is friendly, professional and very helpful and has made the whole process feel easy a... Voir plus
Andria has been brilliant really helpful even with all the changes we have made to the booking, nothing has been to small. Thank you so much we are very excited about our upcoming trip.
À propos de l'entreprise
Écrit par l'entreprise
Tour Help UK specializes in delivering personalized travel experiences with an unwavering commitment to exceptional service and customer satisfaction. We provide a comprehensive range of travel solutions including flights, accommodation, curated tours, and end-to-end destination support ensuring every journey is seamless, enjoyable, and stress-free. Backed by a dedicated team available at every stage of your trip, we transform your travel plans into memorable, well-crafted experiences.
Coordonnées de contact
12 South Close, Crawley, West Sussex, United Kingdom, RH108DG, London, Royaume-Uni
- +4402045772123
- info@tourhelp.co.uk
- tourhelp.co.uk
4,7
Excellent
523 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Don’t send vouchers and let people down
Don’t send vouchers and let people down
27 juillet 2026
Avis spontané
Fantastic Service from Tourhelp and…
Fantastic Service from Tourhelp and Robert Hamilton
We recently booked a family trip to Disneyland Paris for November through Tourhelp, with Robert Hamilton arranging everything for us, and we honestly couldn’t be happier with the service we received.
From the very beginning, Robert was incredibly helpful, friendly and professional. Nothing was ever too much trouble, and he was always happy to answer questions, look into different options and make sure everything was exactly what we wanted.
Organising a family trip can sometimes feel like a bit of a headache, but Robert made the whole process straightforward and stress-free. His attention to detail and willingness to go the extra mile really stood out.
We would highly recommend Tourhelp, and especially Robert, to anyone looking to arrange a holiday. Fantastic service from start to finish, and we’re really looking forward to our Disneyland Paris trip in November! ⭐⭐⭐⭐⭐
27 août 2026
Avis spontané
Very good communication with Clara
Very good communication with Clara. We asked for other options and she was able to provide them. Very smooth and easy booking.
5 août 2026
Avis spontané
We’ve just booked disneyland with Clara…
We’ve just booked disneyland with Clara Hunt for March next year! I have constantly bombarded her with questions and changes to my booking and she’s been excellent and helped me every single time! it was so easy to book and a really good price! we’re really looking forward to our trip! Thank you Clara for making our little boys dream come true! x
Hollie Cox
24 août 2026
Avis spontané
Réponse de Tourhelp
Hi Hollie,
Thank you so much for your lovely review! We’re delighted to hear that Clara has been so helpful and patient, even with all the questions and changes along the way.
It’s wonderful to know you found the booking process easy and the price great. Most importantly, we’re thrilled that we could help make your little boy’s dream of visiting Disneyland Paris come true!
We hope you have an absolutely magical trip next March and create some unforgettable family memories. Thank you for choosing Tour Help!
Kind regards,
The Tour Help UK Team
Have had the pleasure to deal with…Steve Rogers
Have had the pleasure to deal with Steve Rogers from the start who has been amazing in organising everything and i mean everything from flights to hotels and trips and transfers without fuss. He has been in regular contact and has given excellent advice throughout. If your looking for a stress free holiday all done by a professional holiday company then Steve Rogers and Tour help is the one for you. ⭐️⭐️⭐️⭐️⭐️from me. Keep up the good work Steve your a credit to your Company.
26 août 2026
Avis spontané
Réponse de Tourhelp
Hi Graham,
Thank you so much for your fantastic 5-star review! We’re delighted to hear that Steve has been there from the start and made organising your flights, hotels, trips and transfers completely stress-free.
It’s wonderful to know that his regular communication and advice gave you confidence throughout the planning process. We’ll certainly pass your kind words on to Steve he’ll be thrilled to know you consider him a credit to the company.
Thank you for choosing Tour Help and for your recommendation. We hope you have an amazing holiday!
Kind regards,
The Tour Help UK Team
I was very spectacl bookin with theses…
I was very spectacl bookin with theses guys as there are so many fake things goin on now days but clara hunt was amazing over 3 days we spoke and she assured me everything was legit I adventurly booked a euro disney trip for 2027
20 août 2026
Avis spontané
Réponse de Tourhelp
Hi Becky,
Thank you so much for sharing your experience. We completely understand your concerns when booking online, especially with so many scams around today, so we’re delighted that Clara was able to answer your questions and give you the reassurance you needed.
It’s fantastic to hear that you decided to book your Disneyland Paris trip for 2027 with us. Clara will be thrilled to know that her patience, communication and support helped make you feel confident in your decision.
We truly appreciate your trust in Tour Help and look forward to helping make your 2027 trip a magical one!
Kind regards,
The Tour Help UK Team
Ryan hunt holiday made easy
Ryan hunt was very helpful in getting me the holiday I wanted for my son and grandchildren for a Xmas present he made booking this trip very easy
24 août 2026
Avis spontané
Réponse de Tourhelp
Hi Sharon,
Thank you so much for your lovely review! We’re delighted to hear that Ryan was able to help you arrange the perfect holiday for your son and grandchildren as a special Christmas present.
It’s wonderful to know that he made the booking process easy and stress-free for you. We hope you all have an amazing time and create some fantastic memories together!
Kind regards,
The Tour Help UK Team
Excellent service from Ryan Hunt at Tourhelp Holidays ⭐⭐⭐⭐⭐
We had a wonderful experience booking our Disneyland Paris family trip with Ryan. As a family of six, with two adults and four children, he made the whole process so easy and stress-free.
Ryan was extremely helpful, friendly and professional throughout the planning and arranged everything perfectly for us. He was always available to answer our questions and guide us whenever needed.
We really appreciate all his help and would highly recommend Ryan Hunt and Tourhelp Holidays for a hassle-free holiday experience! ⭐⭐⭐⭐⭐
21 août 2026
Avis spontané
Réponse de Tourhelp
Hi Chinnu,
Thank you so much for your wonderful review! We’re delighted to hear that Ryan made the planning of your Disneyland Paris family trip so easy and stress-free, especially with a family of six.
It’s fantastic to know that you found Ryan friendly, professional and always available to answer your questions. We truly appreciate your recommendation and your kind words, and we’ll be sure to pass them on to Ryan.
We hope you and your family have a truly magical time at Disneyland Paris and create lots of unforgettable memories!
Kind regards,
The Tour Help UK Team
We went to paris and had an amazing…
We went to paris and had an amazing time, thank to tourhelp, Aria help with the whole holiday, flight, hotel and park tickets. Everything went well,flight was good, good timing as well, to get to the airport, checking in went well and quick, our seats were good, next to each other, we got to our hotel in good time, check in which was quick and easy, then we went food shopping, which was an experience, the shopping center was 5mins away from our hotel, which was perfect, the hotel its self was not bad as well, it was just perfect for our time there, the breakfast was good with lots of different options, hotel room nice and clean, good service, staff and frienly, a great holiday all arounded. Thank you Aria, you did well.
13 août 2026
Avis spontané
Réponse de Tourhelp
Hi Kasi-Ann,
Thank you so much for your wonderful and detailed review! We’re delighted to hear that you had such an amazing time in Paris and that Aria was able to take care of everything from your flights and hotel to your park tickets.
It’s fantastic to know that everything went smoothly and that you were happy with the hotel, breakfast, location and overall arrangements. Aria will be thrilled to hear your kind words!
Thank you for choosing Tour Help and for sharing your experience. We’re so pleased we could help make your holiday a great one and hope to assist you again with your future travels.
Kind regards,
The Tour Help UK Team
Incredible service from Andria soares…
Incredible service from Andria soares from tour help.
Tourhelp made our trip to Disneyland Paris effortless. I worked with an agent named Andria soares who was wonderful. Andria handled everything from flights, hotel, transfers & Disneyland park tickets. The entire booking process was so smooth that it felt too good to be true. It wasn't until we were there I could finally believe it.
The ongoing support whenever I was unsure of anything was brilliant, Andria was kind & patient throughout our trip.
For anyone thinking of booking with tour help, I would definitely recommend them.
Thankyou for helping me make some wonderful memories. Xx
10 août 2026
Avis spontané
Réponse de Tourhelp
Hi Francine,
Thank you so much for your incredible review! We’re delighted to hear that Andria made your Disneyland Paris trip so effortless and stress-free, from arranging your flights, hotel and transfers to your park tickets.
It’s wonderful to know that her ongoing support, kindness and patience helped give you peace of mind throughout your trip. We’re thrilled that you were able to create such wonderful memories with your family.
We truly appreciate your recommendation and kind words about Andria.
Kind regards,
The Tour Help UK Team
I would definitely recommend Tourhelp
I would definitely recommend Tourhelp. Clara arranged our recent holiday to Thailand. We stayed at 3 different locations, all the hotels were absolutely amazing and the transfers between the locations were included, so there was no hassle. It was an amazing experience and full of memories that we will cherish forever. Thanks again to Tourhelp and specifically Clara
1 août 2026
Avis spontané
Réponse de Tourhelp
Hi Kerry,
Thank you so much for your fantastic review. We’re delighted to hear that Clara helped make your Thailand holiday such a memorable experience, from the wonderful hotels to the seamless transfers between destinations.
It’s lovely to know that you came home with memories to cherish forever. We truly appreciate your recommendation and your kind words about Clara.
We look forward to helping you plan your next adventure!
Kind regards,
The Tour Help UK Team
Disneyland Paris. Robert @ Tour help
Robert has been dealing with our booking for a family trip to Disneyland Paris to surprise our kids. He has been prompt with response, found us a deal within our budget and a payment plan made to suit. I was hesitant at first as I’ve had a negative experience before with another company, but was quickly put to ease. Would recommend this company.
Will make another review once we’ve been our trip!
14 août 2026
Avis spontané
Réponse de Tourhelp
Thank you so much for your wonderful review. We're delighted to hear that Robert made the booking process smooth and reassuring, especially after your previous experience. It's fantastic to know he found the perfect Disneyland Paris package within your budget and arranged a payment plan that suited you.
We truly appreciate your trust in Tour Help and your recommendation. We hope you and your family have a magical trip and create some unforgettable memories together.
Warm regards,
The Tour Help Team
Aria was superb she helped me book a trip of a lifetime
Aria was superb she helped me book a trip the same as my family. I get to travel with them now, she was very attentive to the details and made the process super clear. I’d recommend booking through Aria. Looking forward to working with her more and book other trips later on!
14 août 2026
Avis spontané
Réponse de Tourhelp
Thank you so much for your fantastic review. We're delighted to hear that Aria helped you arrange such a special trip and made the whole process clear and straightforward. It's wonderful to know that her attention to detail and attentive service made such a positive difference.
We're so pleased you'll now be able to travel with your family and create some amazing memories together. We truly appreciate your recommendation and look forward to helping you plan many more trips with Aria in the future.
Warm regards,
The Tour Help Team
Amazing service
I was looking to book a holiday to Thailand i messaged tour help and they was amazing they answered all my questions and put my mind at rest even found us a better holiday for are last 2 day Aira Bennet as been the best 👌 would recommend this to anyone going away
7 août 2026
Avis spontané
Réponse de Tourhelp
Thank you so much for your wonderful review. We're delighted to hear that Aira Bennett was able to answer all your questions, put your mind at ease, and help find an even better option for the final two days of your Thailand holiday.
Your kind words and recommendation mean a great deal to Aira and the whole Tour Help team. We hope you have an amazing trip and create some unforgettable memories.
Warm regards,
The Tour Help Team
Absolutely fantastic experience with…
Absolutely fantastic experience with using this tour operator our personal assistant Allen Scott has gone above and beyond updating upgrades applying special assistance and support and reassurance about the multi centre holiday booked I can honestly reassure anyone thinking about using this company to ask for Allen as he’s extremely knowledgeable and conscious feel free to book a worry free holiday
10 juin 2026
Avis spontané
Réponse de Tourhelp
Thank you so much for your fantastic review. We're delighted to hear that Allen Scott went above and beyond to make your booking experience smooth and reassuring. It's wonderful to know that his knowledge, attention to detail, and support with your multi-centre holiday gave you complete confidence throughout the process.
Your recommendation means a great deal to both Allen and the entire Tour Help team. We hope you have an amazing holiday and look forward to helping you again in the future.
Warm regards,
The Tour Help Team
I received excellent support from Allen…
I received excellent support from Allen throughout my booking.
He was quick to respond, knowledgeable and friendly. His response was always prompt, helpful and personalised.
What stood out most was Allens commitment to maintaining his promise to get a good deal for me.
I would not hesitate to book with Allen from Tour Holidays again based on the quality of their digital support and Allens
Professionalism.
10 juillet 2026
Avis spontané
Réponse de Tourhelp
Thank you so much for your wonderful review. We're delighted to hear that Allen provided you with excellent support throughout your booking. It's fantastic to know that his prompt communication, knowledge, and commitment to finding you a great deal made such a positive impression.
Your kind words and recommendation mean a great deal to us. We truly appreciate your trust in Tour Help and look forward to helping you plan your next holiday.
Warm regards,
The Tour Help Team
Réponse de Tourhelp
Thank you for your kind review. We're delighted to hear that you found our team helpful and understanding. Providing friendly, supportive service is something we always strive for, and we truly appreciate your feedback.
Warm regards,
The Tour Help Team
Excellent customer service off Zoey…
Excellent customer service off Zoey Olivia, was going to book with a different company, but Zoey managed to sort things for me, very helpful
1 août 2026
Avis spontané
Réponse de Tourhelp
Thank you so much for your kind review. We're delighted to hear that Zoey Olivia was able to help you find the right holiday and provide the excellent service you were looking for. It means a great deal to us that you chose Tour Help, and we're grateful for the trust you've placed in us.
We hope you have a fantastic holiday and look forward to helping you again in the future.
Warm regards,
The Tour Help Team
It is my first time with tourhelp
It is my first time with tourhelp, they responded quickly to all my queries. I'm going to Disney. Shaun William was very helpful. Very good customer service. Will definitely recommend.
Thanks,
Shelley
20 juillet 2026
Avis spontané
Réponse de Tourhelp
Hi Shelley,
Thank you so much for your lovely review! We're delighted to hear that your first experience with Tour Help was a positive one.
It's wonderful to know that Shaun William was able to assist you promptly and make the booking process smooth. We truly appreciate your kind words about our customer service.
We hope you have the most magical time at Disney! Thank you for choosing Tour Help, and we look forward to helping you plan many more unforgettable holidays in the future.
Warm regards,
The Tour Help Team
Second time booking with company
Second time booking with company. Robert was an excellent help when booking my trip to Florida, nothing was a hassle to him checking lots of different options. Found me an excellent deal within my budget.
31 juillet 2026
Avis spontané
Réponse de Tourhelp
Hi Sarah,
Thank you for choosing Tour Help once again. We truly appreciate your continued trust in us.
We're delighted to hear that Robert was able to help you find the perfect Florida holiday within your budget and that he made the booking process as smooth as possible by exploring all the available options for you.
Thank you for taking the time to share your experience. We hope you have an amazing trip to Florida, and we look forward to helping you plan your next holiday.
Warm regards,
The Tour Help Team
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