Tourist Italy Avis 

128
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Customer service has been good, most of the time they were very responsive, professional, and helpful. I had an issues communicating with them when I cancelled, then their customer service contacted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Cortona was revealed to us through our informative, very knowledgeable and interesting guide, Laura! We could have toured Cortona all day with her! In addition, she personally knows the town and it's... Voir plus

Noté 5 sur 5 étoiles

We are deligjted to have Zoraida as our tiur guide. She is knowledgeable, helpful and caring. She makes our experience here enjoable and memorable. We are truly thamkful to her for being so thoughtful... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Zoraida was incredible! She took us to amazing places to eat, shop, and experience local history. She answered all of our questions. We loved how personal the experience was and how she tailored the t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

Travel Italy effortlessly and meaningfully with Tourist Italy. Tourist Italy was created to make travel across Italy more personal, flexible, and deeply inspiring. With years of experience and a true passion for the country, we turn dream trips into seamless, unforgettable journeys. With so many Italian hotspots and landmarks, it's easy to fall into checklist-style travel. That's where we come in. We elevate your trip with curated tours, hand-picked accommodations, seamless transportation, and insider insights, infusing your journey with authenticity and wonder. We've walked the streets, stayed in the hotels, and eaten at the restaurants we recommend. From major landmarks to hidden gems, every detail is carefully chosen based on real experience. Our in-house tech connects it all into one smooth journey, while our support team is available 24/7 to ensure flexibility and peace of mind. Whether it's your first visit or your fifth, we handle the logistics so you can focus on what matters most - the magic of Italy.


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4,4

Excellent

TrustScore 4.5 sur 5

128 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(128)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent tour

Excellent tour and Benedetta was a wonderful guide and the best to explore all the churches in detail

18 février 2025
Avis spontané
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Réponse de Tourist Italy

Thank you for sharing your feedback with us! 😊We’re delighted to hear that you had a great experience and enjoyed exploring the churches with Benedetta. We hope to welcome you on another tour in the future!

Noté 5 sur 5 étoiles

A Wonderful Experience with Tourist…

A Wonderful Experience with Tourist Italy and Peleg!

A huge thank you to Peleg and Tourist Italy for an outstanding service and hospitality experience!

Everything worked seamlessly, from the spot-on recommendation of the perfect hotel for my needs to Urban Hive, a boutique hotel with an accessible budget, impeccably clean rooms, excellent customer service, and a delightful breakfast that fueled me for the tours I chose.

The high level of availability and smooth communication—from payment to coordinating with the guides—made everything easy and stress-free. On top of that, there was always an extra tip or local insight that helped me feel almost like a local on my first visit to Milan.

Together, all these elements turned my trip into an unforgettable experience.

Thank you, Peleg and Tourist Italy!

23 janvier 2025
Avis spontané
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Réponse de Tourist Italy

Many thanks for your feedback! We’re happy to hear you had a great experience with us in Italy. It’s wonderful to know that our efforts helped make your trip special. We’re glad you enjoyed your time, and we hope Italy gave you unforgettable memories!😊

Noté 5 sur 5 étoiles

We had a great time with Zoraida Lopez

We had a great time with Zoraida Lopez, she helped customize our tour as per our request at the last minute. She knows the history and she is super nice.

21 janvier 2025
Avis spontané
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Réponse de Tourist Italy

Many thanks for providing your feedback! We are so glad to hear you enjoyed the tour with our guide, and that our guide was able to customize the tour to meet your expectations. We hope to see you again on one of our future tours!

Noté 5 sur 5 étoiles

Cortona was revealed to us through our…

Cortona was revealed to us through our informative, very knowledgeable and interesting guide, Laura! We could have toured Cortona all day with her! In addition, she personally knows the town and it's people so gave us unique opportunities of meeting some and daily life there and tips for us to enjoy further while there. We absolutely can't say enough about how fantastic she is as a guide and our tour there!

17 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Every single tour was great

Every single tour was great. We were able to go to 6 difference cities within the 10 days tour of Italy. Every single tour guides were awesome. Definitely recommend using Tour of Italy.

15 novembre 2024
Avis spontané
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Réponse de Tourist Italy

Dear Javier,
Thank you so much for your great review, we are so happy you had a good time in Italy and we loved having you with us! we can't wait to see you again in other regions of the country :)

Noté 5 sur 5 étoiles

Wonderful trip and excellent service,

I just returned yesterday from an amazing 13-day Italy-Switzerland vacation organized by Tourist Italy. Although it wasn’t my first choice (due to flight cancellations and last-minute changes), I rebooked through one of Tourist Italy’s partner organizations to make the most of the trip. I booked only a month in advance, but it turned out to be a fantastic experience! While I had already visited some of the typical tourist spots before, my partner hadn’t, so it was still a lot of fun revisiting them together.

The airport transfer to the hotel went smoothly. However, we had a last-minute itinerary change, and a mix-up in communication caused us to miss the scheduled time for the Vatican tour. After a frantic Uber ride (which broke down halfway!), we thought we had missed out. But this is where the customer service truly shined. They quickly rearranged everything and managed to book us on the next available tour, so we didn’t miss a thing.

Travel Tips:
Make sure you have a good phone with plenty of mobile data (I used Maya.net) and bring a high-capacity charger with a sturdy cable. It’s also a good idea to have international roaming activated for your number, as you’ll be in frequent contact with Tourist Italy throughout your trip for updates and reminders. A body pouch for passports and wallet, plus a smartwatch (like an Apple Watch), can help keep your valuables safe from pickpockets. Don’t overdress, as it might attract unwanted attention. Also, bring a European adapter for Italy, a Swiss adapter for Switzerland, and an English adapter if you’re transiting through Dubai.

In my rush, I chose the default hotel options, but they all turned out to be satisfactory to excellent. Make sure to read the instructions and email the hotels in advance for entry codes to avoid any issues. The highlight was the Park Hotel Principe in Luzern, which was stunning, modeled after a Roman villa, and offered an incredible breakfast.

Most of the hotels were conveniently located near train stations, so we didn’t need to use Uber for luggage except in Zurich. If we had used backpacks, even that wouldn’t have been necessary. We rarely needed public transport as everything was within a short to medium walking distance. The night foodie tours were great, especially with a larger group. The skip-the-line tours for the Vatican and Colosseum were must-dos, and the bus tours in Tuscany were excellent.

Some of the tours in Switzerland felt a bit redundant, mainly consisting of travel to a destination and then free time for 4-5 hours, which was fine since most Swiss cities don’t require more time. The commentary during the journeys was interesting. The tours of the Rhine Falls, Swiss chocolate factory, and cheese factory were delightful. The city tour of Zurich was also very well-led and enjoyable.

We were fortunate with the weather, which was unusually good for November (perhaps due to climate change). The staff at Tourist Italy were outstanding—always responsive on WhatsApp, day or night. I even received a few upgrades on tours, hotels, and travel arrangements without having to ask.

In summary, this trip was exceptional value for a two-week European holiday, and I highly recommend Tourist Italy for their exemplary service and attention to detail.

18 novembre 2024
Avis spontané
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Réponse de Tourist Italy

Thank you so much for taking the time to share your detailed feedback! We truly appreciate hearing about your positive experience and your helpful advice for future travelers. Your insights mean a lot, as they show us where we can improve and also remind us of the impact our work has.

We’re glad that you and your partner could book and enjoy the tour with us. We’re sorry for the mix-up in communication and any stress caused by the Uber ride. Your comfort and satisfaction are our top priorities, and we always aim to provide a great experience.

Thanks again for sharing your tips for future travelers—they’re really useful for anyone planning a trip to Italy or Switzerland. Your feedback about the hotel and its location is also very important and appreciated, as it helps other travelers make better choices.

We’re happy to hear that you enjoyed Switzerland and that the weather made it even more special. It was a pleasure being part of your journey, even virtually. We hope to see you on another tour soon!

Noté 5 sur 5 étoiles

Helpful staff

Helpful staff, tidy rooms, good location for underground.

4 novembre 2024
Avis spontané
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Réponse de Tourist Italy

Thank you for your kind feedback, Paula! We're so glad to hear that you had a pleasant stay! We hope to welcome you back again soon!

Noté 5 sur 5 étoiles

Tourist Italy the best

Hi David
The tour was incredible and the guide Alessandro outstanding. He took us for food tasting , Génova history and he was very pleasant. He took us to eat focaccia, wine, main course and dessert to a different places in the old Génova. I am very pleased with the hotels and the tours.
Thank tourist Italy for all your help and professionalism.
Humberto Alvarez

25 septembre 2024
Avis spontané
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Réponse de Tourist Italy

Thank you so much for your wonderful review, Humberto! We’re thrilled to hear that that Alessandro made your time in Genoa memorable. It’s always great to know that our guides provide exceptional service and that the food and cultural experiences met your expectations. We’re also delighted that you were pleased with the hotels and the overall tour arrangements.
Your feedback means a lot to us, and we appreciate you choosing Tourist Italy. We look forward to assisting you with future travel plans!

Noté 5 sur 5 étoiles

Tuscany Towns and Wine Tasting

I took the Tuscan tour with DELICIOUS wine tastings and trips to nearby towns (Siena, San Gimignano & Pisa). The company and local guides were efficient, experienced, and so helpful. Highly recommend!

19 août 2024
Avis spontané
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Réponse de Tourist Italy

Thank you for the wonderful feedback! We are so glad you enjoyed our Tuscan tour, and that our team made your experience memorable. We would love to have you join us again soon!

Noté 5 sur 5 étoiles

Excellent Experience !

On time, informative & people-friendly.
That is how Lorenzo, the tour guide is.
He made the tour so fun and interesting.
Loved every minute of it. Once you’re in front of the painting, there is such a sublime feeling, words cannot describe.
This is a must see when in Milan.

4 juillet 2024
Avis spontané
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Réponse de Tourist Italy

Dear Blanca, thank you so much for your great review. We are very happy to hear you had a good time with Lorenzo and such a special feeling!

Noté 4 sur 5 étoiles

Wonderful tour guide

We enjoyed our Vatican museum tour. Our tour guide, Virginia, was great. Super friendly, knowledgeable and kind.

20 juillet 2024
Avis spontané
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Réponse de Tourist Italy

Dear Tammy,
We are excited to hear you enjoyed the tour, we will pass your kind words to her and hope to welcome you to Italy again soon!

Noté 5 sur 5 étoiles

Very informative and positive experience

Our guide was so informative and knew a lot about the history of the Vatican and its museums. She also directed us to less known displays in the museums, which a lot of other guides skipped out on.

19 juillet 2024
Avis spontané
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Réponse de Tourist Italy

Dear Bhavya,
Thank you so much for your kind words! We are delighted to hear you had such a great experience. It's wonderful that our guide helped you to discover some of the hidden gems in the museums.

Noté 5 sur 5 étoiles

Tour was well planned

Tour was well planned. Loved the experiences at Lake Garda. Car service and driver Paolo were too good. Thank you Tourist Italy for making this trip so memorable and enjoyable.

17 juillet 2024
Avis spontané
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Réponse de Tourist Italy

Dear Ritu,
Thank you for your great review. Its great to know you had a memorable trip with us!

Noté 5 sur 5 étoiles

Justine was a great guide

Justine was a great guide - she was vibrant, energetic and knowledgeable. She was also very flexible with the tour and adapted to our needs on the fly, as it was 38 degrees and we were all quite tired by the end of the day.

11 juillet 2024
Avis spontané
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Réponse de Tourist Italy

Dear Jason,
Thank you so much for the amazing review, glad to know you had a good time

Noté 5 sur 5 étoiles

Great guides and content

We didn't realize it was two tours that were scheduled by a third party, but both tour guides were amazing!

27 juin 2024
Avis spontané
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Réponse de Tourist Italy

Thank you Maya for your great review!

Noté 1 sur 5 étoiles

Florence italy is a dump

Florence italy is a dump. Touristy garbage everywhere. Italians are slow, rude, and don’t give a damn about visitors especially Americans that fully support their third world economy. Go somewhere else unless you enjoy being treated like trash. Tuscany was beautiful but all the rest of it sucked. Also, train stations are living hell.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Guy is a great guide!

We had a private tour to see the Rome's historic cultural and culinary sights. The overall tour was very good. We'd like to point out the part guided by Guy. He's a great guide with decent knowledge and positive attitude!

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Every thing was amazing

Every thing was amazing! The breakfast was AMAZING! The room was great and the gardens were lovely to sit and relax and read a book in.

20 mai 2024
Avis spontané
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Réponse de Tourist Italy

Dear Linda,
We are happy to hear you had a fantastic time in Italy, we hope to host you again in the future!

Noté 5 sur 5 étoiles

For Coffee Lovers

My husband and I loved this tour. While the two locations were a different experience, both had incredibly knowledgeable people. We learned a lot about the history of coffee, the La Marzocco machines, and the importance of bean selection and roasting to make the best cup of coffee. If you love coffee, my husband and I both recommend the tour!

31 mai 2024
Avis spontané

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