Customer service has been good, most of the time they were very responsive, professional, and helpful. I had an issues communicating with them when I cancelled, then their customer service contacted... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cortona was revealed to us through our informative, very knowledgeable and interesting guide, Laura! We could have toured Cortona all day with her! In addition, she personally knows the town and it's... Voir plus
We are deligjted to have Zoraida as our tiur guide. She is knowledgeable, helpful and caring. She makes our experience here enjoable and memorable. We are truly thamkful to her for being so thoughtful... Voir plus
L'entreprise a répondu
Zoraida was incredible! She took us to amazing places to eat, shop, and experience local history. She answered all of our questions. We loved how personal the experience was and how she tailored the t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Travel Italy effortlessly and meaningfully with Tourist Italy. Tourist Italy was created to make travel across Italy more personal, flexible, and deeply inspiring. With years of experience and a true passion for the country, we turn dream trips into seamless, unforgettable journeys. With so many Italian hotspots and landmarks, it's easy to fall into checklist-style travel. That's where we come in. We elevate your trip with curated tours, hand-picked accommodations, seamless transportation, and insider insights, infusing your journey with authenticity and wonder. We've walked the streets, stayed in the hotels, and eaten at the restaurants we recommend. From major landmarks to hidden gems, every detail is carefully chosen based on real experience. Our in-house tech connects it all into one smooth journey, while our support team is available 24/7 to ensure flexibility and peace of mind. Whether it's your first visit or your fifth, we handle the logistics so you can focus on what matters most - the magic of Italy.
Coordonnées de contact
Italie
- touristitaly.com
4,4
Excellent
128 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great tour and guide
Eliz was great! Very informative, knowledgeable and accomodating!! Great tour! Very personalized, was just our group of 5.
30 mai 2024
Avis spontané
Siena
Our tour guide was welcoming, enthusiastic, so knowledgeable, and a pleasure to walk with for an hour or so. The tour was well organised from the meeting point to the time of conclusion, and we left beautiful Siena with clear understanding of its history.
29 mai 2024
Avis spontané
Réponse de Tourist Italy
Dear Sharon,
Thank you so much for your lovely review! We're thrilled to hear that you had such a great experience. We hope to have the pleasure of hosting you again in Italy in the future!
Great guide with a fun personality. Highly recommended this tour
Great guide a
25 mai 2024
Avis spontané
Great experience in a beautiful city!
The guides were very knowledgeable, friendly, and patient. We had a great time touring the city and trying the local cuisine.
25 mai 2024
Avis spontané
Extraordinary
From the beginning the experience was fantastic. Peleg and stephani were super friendly and efficient in booking the tour. Simone, the guide was punctual, we found him immediately, he was very pleasant and interesting, he had a lot of knowledge. It was an experience 10 out of 10
31 mars 2024
Avis spontané
Réponse de Tourist Italy
Dear Perla,
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience from start to finish.
Your feedback means the world to us, and we're honored to have been a part of your memorable experience. We hope to welcome you back for more unforgettable adventures in the future!
Our family trip to Italy organized by…
Our family trip to Italy organized by Tourist Italy was unforgettable! From the historic landmarks to the delicious cuisine, every moment was magical. The seamless planning and exceptional service made it truly memorable. Thanks Tourist Italy!
19 mars 2024
Avis spontané
Réponse de Tourist Italy
Dear Oscar,
We're delighted to hear about your wonderful family trip to Italy, and we're so happy that we could make your experience truly memorable.
Thank you for choosing Tourist Italy for your adventure! We can't wait to welcome you back for more unforgettable journeys in the future!
Tourist Italy Tours made our trip to…
Tourist Italy Tours made our trip to Rome unforgettable! Their expert guides ensured we hit all the must-sees like the Colosseum, Roman Forum, and Trevi Fountain, all while learning about the city's rich history and artistic heritage. The panoramic views from Palatine Hill were breathtaking, and their skip-the-line access to the
Colosseum saved us valuable time. Highly recommend their tours for a truly immersive experience!
18 mars 2024
Avis spontané
These 9 days were the best days of my…
These 9 days were the best days of my life! Tuscany was beautiful, Venice was historic and Rome was a mixture of every little inch of experience! Also, our local guides were very friendly and helpful! Yay!
11 mars 2024
Avis spontané
Réponse de Tourist Italy
Dear Daisy,
Thank you so much for sharing your incredible experience! We're delighted that our local guides contributed to your enjoyment. Yay, indeed! Your words inspire us, and we look forward to creating more wonderful memories with you in the future!
Being a coffeine lover
Being a coffeine lover, I was extremely happy to acknowledge the original coffee experience and I loved it! We even got the chance to craft our own coffee as per our personalizations! Extremely recommended!
7 mars 2024
Avis spontané
Réponse de Tourist Italy
Dear Janina,
As fellow coffee enthusiasts, we're thrilled to hear that you enjoyed the original coffee experience and had the opportunity to craft your coffee. Your recommendation means a lot to us.
We look forward to welcoming you back for another delightful coffee adventure!
Italy never fails to impress
Italy never fails to impress, and Tourist Italy made my trip seamless and enjoyable. Their assistance in planning and booking activities ensured a stress-free experience. With everything taken care of, I'm already looking forward to my next Italian escapade!
5 mars 2023
Avis spontané
Réponse de Tourist Italy
Dear Marvin,
We're delighted to hear that Italy left a lasting impression on you, and we're thrilled to have been a part of making your trip seamless and enjoyable.
Your kind words mean a lot to us. We can't wait to welcome you back for another amazing Italian escapade!
I literally enjoyed the Wine Day tour…
I literally enjoyed the Wine Day tour and thanks to our guide who mentioned every single history behind it in detail! The old wine cellar was really amazing and we even learned about the olive oil making process! WOW!!
4 mars 2024
Avis spontané
Réponse de Tourist Italy
Hi Aaron!
Thank you so much for your kind words!
I'm thrilled to hear that you enjoyed the Wine Day tour and found the historical details fascinating. The old wine cellar and insights into the olive oil-making process add a unique touch to the experience.
It was our pleasure to have you, and we hope to welcome you back for more enriching journeys in the future! Cheers! 🍷
As this is not my first time in Italy
As this is not my first time in Italy, I wanted to go offbeat and explore Florence's history. Matteo provided just that, with engaging narratives and some local information. Highly recommended for repeat travelers.
17 janvier 2024
Avis spontané
Réponse de Tourist Italy
Dear Veronica, we are delighted to hear you had an engaging experience exploring Florence's history with Matteo! Thank you for your recommendation.
Venturing into Italy for the first…
Venturing into Italy for the first time, I was overwhelmed with planning my trip. Thankfully, I found answers to all my questions from one of the representatives of Tourist Italy and was able to book a few services through their website
28 février 2023
Avis spontané
Réponse de Tourist Italy
We're delighted to have assisted you in planning your first trip to Italy, Clarence! It's wonderful to hear that our representative was able to provide you with answers to all your questions, making the booking process smooth and convenient through our website. Thank you for choosing us!
As a seasoned traveler
As a seasoned traveler, I was looking for a unique experience in Florence. Sorida's tour exceeded my expectations with here personalized touch and insider knowledge ;) Her recommendations were spot-on, making my trip supppppppppperrrr!!!!!!!!!
26 février 2023
Avis spontané
Réponse de Tourist Italy
Dear Tony, we're thrilled to hear that Sorida's tour exceeded your expectations and provided you with a unique and personalized experience in Florence! It's wonderful that her insider knowledge and recommendations were spot-on, making your trip super enjoyable. Thank you for your kind words and for choosing Tourist Italy for your travel adventures.
I'm gratful that I spent a perfect…
I'm gratful that I spent a perfect vacation in venice with my family. We have created so many memories. And the best thing that I loved the most was their ancient city’s structures of the Uffizi Gallery. It was the best trip ever. Thank you guys!
23 février 2024
Avis spontané
Réponse de Tourist Italy
We're delighted to hear that you had a perfect vacation in Venice with your family! Creating cherished memories is what traveling is all about. It's wonderful that you enjoyed exploring the ancient city's structures, especially the Uffizi Gallery. Thank you for choosing us for your best trip ever! We look forward to welcoming you back for more memorable experiences.
I was excited to arrive to Italy for…
I was excited to arrive to Italy for the first time in my life. The tour was great and exactly what I was looking for. It covered all the best locations in Tuscany
22 février 2023
Avis spontané
Réponse de Tourist Italy
We're thrilled to have been part of your first trip to Italy, Richard! It's fantastic to hear that our tour met your expectations and covered all the best locations in Tuscany. Thank you for choosing us, and we hope to welcome you back for more memorable experiences.
As a second-time traveler to Italy
As a second-time traveler to Italy, I wanted to explore Florence more deeply. With Sorida as my guide, every moment was enriched with historical insights and cultural anecdotes, making it an unforgettable journey.
6 janvier 2024
Avis spontané
Réponse de Tourist Italy
Dear Bobbie, we are thrilled to hear you had an enriching experience exploring Florence with Sorida as your guide! Your journey sounds unforgettable indeed. We appreciate your continued trust in us and look forward to welcoming you back for more adventures.
5 stars for the guide!
Verona was on my bucket list and Tourist Italy helped me fulfil it! I got into a tremendous ride in Bernina Express and had a stunning lakeside view in Sirmoione town! Plus, 5 stars for the guide!
22 février 2024
Avis spontané
Réponse de Tourist Italy
We're thrilled to have helped you fulfill your Verona bucket list experience! It sounds like you had an amazing ride on the Bernina Express and enjoyed the stunning lakeside view in Sirmione town. Thank you for the 5-star rating for our guide! We appreciate your kind words and hope to welcome you back.
I experienced unforgettable moments…
I experienced unforgettable moments with Tourist Italy Tours! From wandering through the enchanting Sforzesco Castle to leisurely strolling through the charming Brera neighbourhood, every moment was filled with awe.The highlight was undoubtedly exploring the magnificent Milan Duomo, a true architectural masterpiece. And to top it all off, unwinding with drinks in the evening was the perfect way to conclude a day of unforgettable sightseeing. Highly recommended!
20 février 2024
Avis spontané
Réponse de Tourist Italy
Thank you for your wonderful review! We're thrilled you had unforgettable moments with us, from exploring Sforzesco Castle to marveling at the Milan Duomo. Your recommendation is greatly appreciated, and we look forward to welcoming you back for more adventures.
Starting my Italian journey in…
Starting my Italian journey in Florence, I sought immersive experiences. With Daniel's guidance, each day unfolded like a storybook, filled with surprises and enriching encounters. Unforgettable adventure heheheh :D
20 février 2023
Avis spontané
Réponse de Tourist Italy
Dear Todd, we're thrilled to hear that Daniel's guidance made your Italian journey in Florence so immersive and unforgettable! Thank you for sharing your experience, and we hope to welcome you back for more adventures in the future.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.