Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is no... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... Voir plus

L'entreprise a répondu


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

195 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This is a total fraud scam

This is a total fraud scam, they take £1 provide no information now they have attempted to take £24.80 from my account??????

17 juin 2021
Avis spontané
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Réponse de Trackerly

Hello Mr Soulphire,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Same thing happened to me

Same thing happened to me, paid 1 pound next i know an additional 25 pounds was taken from my bank a couple days later, this company is a pure scam.

13 juin 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

This service is a total scam

This service is a total scam. Please avoid it. They cannot and will not offer you any service. They will take £1 off you and subsequently take another £24.90. Be careful and never deal with this company.

13 juin 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Company who brought goods of suggested …

Company who brought goods of suggested try trackerly only £1,this was on 1st cancelled on 3rd charged £24.90 on4th,did not realise this would happen read the terms is the most response you get,keep well away,do not get scammed!

7 juin 2021
Avis spontané
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Réponse de Trackerly

Hello Mr Harrop,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

I tracked a parcel

I tracked a parcel. They asked me for 1£, now 1 month later they charged me 24.90£ from my account. Why the fuk they are still here and nobody does something 😡😡😡😡

30 mai 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Less than 1 star they ask you for £1…

Less than 1 star they ask you for £1 and continue to charge £24.90 each month, yet couldn’t even give me tracking info and never received parcel - double scam

12 mai 2021
Avis spontané
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Réponse de Trackerly

Hello Mrs WHITCOMBE,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

I used them to track my parcel & paid 1…

I used them to track my parcel & paid 1 pound about 2/3 weeks ago but this Morning I got charged 24.90 from my card. I phoned my bank and told them to cancel this. This is big scam company. Please dont use them !

10 mai 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Big scam charge you £1 then days later…

Big scam charge you £1 then days later take £25 each month. X x never ever use xx

4 mai 2021
Avis spontané
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Réponse de Trackerly

Hello Mr Wilson,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Big Scam don’t use

3 mai 2021
Avis spontané
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Réponse de Trackerly

Hello Mr Calvo-Goni,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

I wouldn’t even give a star if I had a…

I wouldn’t even give a star if I had a choice!!! Like everyone else I paid a pound then 2 day’s later £24.90 has been taken from my account.. only thing I can say is after calling the bank and blocking further payments I emailed trackerly demanding a refund and advised that I have reported them for mis selling! They replied straight away cancelled the subscription and said they have processed a refund.. will wait to see if I get it!

13 avril 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

This is an immoral SCAM

This is an immoral SCAM. You pay 1£ to track your parcel then days later they steal 25£ from your account. You can't even track your parcel. And you don't get your money back. It's outrageous!!!

12 avril 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

DO NOT USE

Seems to be a common theme here, my daughter ordered something which offered tracking through trackerly. Then days later £24.90 deducted from account. After phoning the company I was told it was my fault for not cancelling a subscription I didn’t know about . I will be taking this to trading standards and using the 100% negative reviews from here as part of my case.
No info about this company on companies house database . Very dodgy . DO NOT USE

7 avril 2021
Avis spontané
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Réponse de Trackerly

Hello,

We are sorry that we did not meet your expectations. We thank you for your feedback which will allow us to improve our service.

We remain at your disposal from Monday to Saturday from 8H to 20H by phone at +44 2 039 910 387 or by email at support@trackerly.net
You will always get an answer from us so don't hesitate.

Our customer service remains at your disposal.

Thank you for your confidence.

Sincerely,
The Trackerly team

Noté 1 sur 5 étoiles

Once again an innocent pensioner is scammed.

Once again an innocent pensioner has been scammed. They did NOT track my package, and took the 24.90 from my account, when all I did was authorise the £1 offer. I need this money, and am at a loss to understand how to recoup it. I will certainly contact the Trading Standards office, and will report it to the Fraud/Police. This is theft pure and simple. Only put one star because I could not review without it, which seems odd! Mrs. S. Brophy

7 avril 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

A terrible (and frankly immoral) scam…

A terrible (and frankly immoral) scam that fooled my 80 year old mother; she lost £25 to them. They should be ashamed of themselves (and Google, who allow them to promote themselves so readily, when she searched for ParcelForce delivery). I hope they read these reviews and hang their heads in shame.

27 mars 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Pay 1£ and charge you another 24.9£…

Pay 1£ and charge you another 24.9£ fee.DONT RECOMAND AT ALL

24 mars 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Absolute con artists!

Absolute con artists!! Do not use!!

As others have already stated, you pay £1 to track a parcel and then find out later that hidden away is a subscription fee of £24.90, which they refuse to refund (and is in the name of Mobi-tracker, to confuse the issue further). My payment was taken in February, while I was in hospital so it was March before I was able to deal with it. I messaged them via their website on 02.03.21 and received no reply. I chased them today by telephone and after initially saying they wouldn't refund, they have agreed to after I kicked up a stink and asked for a manager. Conveniently, there wasn't one available but when asked why they didn't reply to my message, they insisted they didn't receive one. When I said I had received confirmation from their website and have a copy of that in my emails, and I insisted that they gave me the manager's name, they spoke to billing and agreed to refund within the next 7 days (I wonder if they will). If they payment doesn't arrive, I will be raising this with my bank as a scam/fraud case.

23 mars 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

B...he’s.....

18 mars 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Total scam

Same as everyone else has said, total scam! No mention of a "trial offer" for £1 & then £24.90pm AVOID!

17 mars 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

don't get tricked into paying for this…

don't get tricked into paying for this 'service'. It is not a service at all. it just copies the tracking form your DHL/parcelforce or any other delivery without adding any value or additional service. complete waste of time and money!

12 mars 2021
Avis spontané
Logo de Trackerly

Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

Noté 1 sur 5 étoiles

Info not accurate and worth nothing.

I tried to track a package they give me a name, what was suppose to be a place where the package was, but nothing else, that means the info worth nothing to me.
I reviewed this message and removed some parts that was mentioned I wasn’t able to cancel the subscription because the email was wrong, but still ì wouldn’t waste my money honestly, because the info isn’t accurate at all.

7 février 2021
Avis spontané
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Réponse de Trackerly

Hello,

Following your comment we have tried to contact you but without success. In order for us to find a solution to your case, please contact us by telephone on +44 2 039 910 387 or by email at support@trackerly.net.

Our advisors are available to help you every day of the week.

Yours sincerely

The trackerly team.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

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