Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Absolute terrible company, paid the initial £1 for the free trial and IMMEDIATELY CANCELLED the trial and they still took £24 off my damn card. I’ve sent a cancellation letter through a different comp... Voir plus
L'entreprise a répondu
Same issue as may other customers. Paid £1 for initial tracking and cancelled the monthly subscription almost immediately. A month later they took £25 from my account which my banks fraud team is no... Voir plus
L'entreprise a répondu
Catbytes run a digital drop in club in Lewisham. A visitor came to us to say she was being continuously charged for a single parcel delivery. We thought it was very unusual for a one off delivery to o... Voir plus
L'entreprise a répondu
A total waste of time. I paid £1 initially for no useful information at all. Now they have taken £24.90 on my debit card being the 1st supposedly monthly subscription which commences 3 days after init... Voir plus
L'entreprise a répondu
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This is a total fraud scam, they take £1 provide no information now they have attempted to take £24.80 from my account??????

Réponse de Trackerly
Same thing happened to me, paid 1 pound next i know an additional 25 pounds was taken from my bank a couple days later, this company is a pure scam.

Réponse de Trackerly
This service is a total scam. Please avoid it. They cannot and will not offer you any service. They will take £1 off you and subsequently take another £24.90. Be careful and never deal with this company.

Réponse de Trackerly
Company who brought goods of suggested try trackerly only £1,this was on 1st cancelled on 3rd charged £24.90 on4th,did not realise this would happen read the terms is the most response you get,keep well away,do not get scammed!

Réponse de Trackerly
I tracked a parcel. They asked me for 1£, now 1 month later they charged me 24.90£ from my account. Why the fuk they are still here and nobody does something 😡😡😡😡

Réponse de Trackerly
Less than 1 star they ask you for £1 and continue to charge £24.90 each month, yet couldn’t even give me tracking info and never received parcel - double scam

Réponse de Trackerly
I used them to track my parcel & paid 1 pound about 2/3 weeks ago but this Morning I got charged 24.90 from my card. I phoned my bank and told them to cancel this. This is big scam company. Please dont use them !

Réponse de Trackerly
Big scam charge you £1 then days later take £25 each month. X x never ever use xx

Réponse de Trackerly
I wouldn’t even give a star if I had a choice!!! Like everyone else I paid a pound then 2 day’s later £24.90 has been taken from my account.. only thing I can say is after calling the bank and blocking further payments I emailed trackerly demanding a refund and advised that I have reported them for mis selling! They replied straight away cancelled the subscription and said they have processed a refund.. will wait to see if I get it!

Réponse de Trackerly
This is an immoral SCAM. You pay 1£ to track your parcel then days later they steal 25£ from your account. You can't even track your parcel. And you don't get your money back. It's outrageous!!!

Réponse de Trackerly
Seems to be a common theme here, my daughter ordered something which offered tracking through trackerly. Then days later £24.90 deducted from account. After phoning the company I was told it was my fault for not cancelling a subscription I didn’t know about . I will be taking this to trading standards and using the 100% negative reviews from here as part of my case.
No info about this company on companies house database . Very dodgy . DO NOT USE

Réponse de Trackerly
Once again an innocent pensioner has been scammed. They did NOT track my package, and took the 24.90 from my account, when all I did was authorise the £1 offer. I need this money, and am at a loss to understand how to recoup it. I will certainly contact the Trading Standards office, and will report it to the Fraud/Police. This is theft pure and simple. Only put one star because I could not review without it, which seems odd! Mrs. S. Brophy

Réponse de Trackerly
A terrible (and frankly immoral) scam that fooled my 80 year old mother; she lost £25 to them. They should be ashamed of themselves (and Google, who allow them to promote themselves so readily, when she searched for ParcelForce delivery). I hope they read these reviews and hang their heads in shame.

Réponse de Trackerly
Pay 1£ and charge you another 24.9£ fee.DONT RECOMAND AT ALL

Réponse de Trackerly
Absolute con artists!! Do not use!!
As others have already stated, you pay £1 to track a parcel and then find out later that hidden away is a subscription fee of £24.90, which they refuse to refund (and is in the name of Mobi-tracker, to confuse the issue further). My payment was taken in February, while I was in hospital so it was March before I was able to deal with it. I messaged them via their website on 02.03.21 and received no reply. I chased them today by telephone and after initially saying they wouldn't refund, they have agreed to after I kicked up a stink and asked for a manager. Conveniently, there wasn't one available but when asked why they didn't reply to my message, they insisted they didn't receive one. When I said I had received confirmation from their website and have a copy of that in my emails, and I insisted that they gave me the manager's name, they spoke to billing and agreed to refund within the next 7 days (I wonder if they will). If they payment doesn't arrive, I will be raising this with my bank as a scam/fraud case.

Réponse de Trackerly
Same as everyone else has said, total scam! No mention of a "trial offer" for £1 & then £24.90pm AVOID!

Réponse de Trackerly
don't get tricked into paying for this 'service'. It is not a service at all. it just copies the tracking form your DHL/parcelforce or any other delivery without adding any value or additional service. complete waste of time and money!

Réponse de Trackerly
I tried to track a package they give me a name, what was suppose to be a place where the package was, but nothing else, that means the info worth nothing to me.
I reviewed this message and removed some parts that was mentioned I wasn’t able to cancel the subscription because the email was wrong, but still ì wouldn’t waste my money honestly, because the info isn’t accurate at all.

Réponse de Trackerly
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.