I cannot fault the service at Tradelink. The items were ordered online at a good price and delivered quickly to our local store. Everything was made so easy for us including help with loading the heav... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great experience with Tradelink. Easy to order our product, and quick click and collect (within 3 days). Happy with our product so far (a bathroom vanity), that looks exactly like the pictures. Gives... Voir plus
L'entreprise a répondu
I ordered the Oliveri Venice kitchen tap, which, when it arrived at the store, was delivered to me in person by a Tradelink representative. This was very helpful.
L'entreprise a répondu
We had such a great experience at Tradelink Horsham. Kirstin in the showroom was absolutely wonderful to work with; she made our renovation selections incredibly easy and stress‑free. Her product kn... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'articles de salle de bains
- Magasin de rénovation
- Fournisseur de chauffe-eau
- Magasin de matériel de plomberie
- Fournisseur de filtres à eau
Écrit par l'entreprise
Reliability and a durability are yours when you make your selections from the Tradelink range. We know that you want the best in quality and performance from the products you buy, and we do too. That’s why we’ve partnered with the best bathroom, kitchen and laundry brands in the business, including Caroma, Phoenix, Oliveri, Raymor, Fienza and more. We recently celebrated 150 years in the industry and are proudly Australia’s oldest plumbing merchants, but at Tradelink, it’s never about us, it’s always about you! We know renovating and building can be daunting. But our specialist team is here to inspire big ideas, share our expertise, and step you through every stage of your project. We help you make things happen, and we make product selection quick and easy.
Écrit par l'entreprise
Coordonnées de contact
Australie
- 1300 658 277
- tradelink.com.au
4,6
Excellent
6 k avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All good all good
12 avril 2026
Réponse de Tradelink
We're happy to hear that you had a good experience. Thank you for taking the time to leave us your valuable feedback.
Réponse de Tradelink
We're happy to hear that our website was easy to navigate and your product arrived promptly. We appreciate your feedback and your time.
Miscommunication
I don’t know how long I waited. I rang and was told just to wait. I rang a month later and was told the part I ordered was no longer available. I then received my order roughly two days later
21 mars 2026
Réponse de Tradelink
We regret the delay and the part's unavailability. We appreciate your patience and are sorry for the inconvenience. We'll review our processes to improve.
Very quick and prompt
10 avril 2026
Réponse de Tradelink
We are happy to hear that you received prompt service. Thank you for your positive feedback; we appreciate it.
Professional business with excellent…
Professional business with excellent staff and processes. No hassles at all with click and collect.
10 avril 2026
Réponse de Tradelink
We appreciate you sharing your positive experience. It's wonderful to hear that you found our team and processes professional, and click and collect hassle free.
Avoid Tradelink
Terrible store policies, unhelpful and uncaring store manager and a customer service team who does not put the customer at the forefront of what they do. Avoid and shop with Reece or other retailers who value you.
10 avril 2026
Réponse de Tradelink
Thank you for your feedback. We’re sorry to hear you’re disappointed with your experience. Our returns and refunds conditions are available on our website. We understand this may be frustrating and appreciate you taking the time to share your concerns.
Réponse de Tradelink
We're glad you had a positive experience. Thank you for sharing your feedback; we appreciate it very much.
Outstanding service at Ballarat store…
The sales person at the Ballarat store went out of his way to source a sink we needed at the last minute for our build. I admit to some Karen style frustration aimed at the world at large and he diplomatically ignored my grumpiness and looked after us so well.
6 avril 2026
Réponse de Tradelink
We're happy to hear that our team member was able to assist you in sourcing the sink for your build. We appreciate you acknowledging their dedication and are grateful for your positive feedback.
Good product but forgot to let me know…
Good product but forgot to let me know click and collect was ready.
9 avril 2026
Réponse de Tradelink
We appreciate your feedback. We're sorry the notification was missed and will review our processes.
Réponse de Tradelink
We appreciate you sharing your positive experience with our great service.
Réponse de Tradelink
We're glad you had a great experience with our staff and product! We appreciate your positive feedback.
underwhelming
Underwhelming on all accounts… product range, customer service interaction etc
12 mars 2026
Réponse de Tradelink
We appreciate your feedback and regret that your experience was not satisfactory. We will review your comments on our services.
Great communications and short 4 day…
Great communications and short 4 day wait for them to get the goods to my local branch for pickup.
2 avril 2026
Réponse de Tradelink
We're happy to hear that you had a positive experience with our communications and quick delivery to your local branch. Thank you for your feedback!
Product and delivery
2 avril 2026
Réponse de Tradelink
We appreciate you sharing your positive experience with our product and delivery.
Great service and a lovely team
Great service and a lovely team at wangara branch .. very happy
2 avril 2026
Réponse de Tradelink
We appreciate you sharing your positive experience with our team and service. We're very happy you're pleased.
Tradelink Joondalup reciepted my click…
Tradelink Joondalup reciepted my click and collect order without checking that they were the correct items. I called before collecting to ensure it was all ready to go and they still got it wrong. Upon collection I pointed out that a 1200mm shower grate was missing (very easy to see because the box would be atleast 1.2 metres long?) I watched them pretend to search the warehouse for it before they blamed supplier for sending the wrong items and told me my order shouldn’t have been made ready for collection although I called and told them to double check it was correct. Do not waste your time with these clowns they have no common sense and no idea about plumbing.
12 mars 2026
Réponse de Tradelink
We appreciate you bringing this to our attention. We're sorry your click and collect order wasn't properly fulfilled, and that the shower grate was missing. We'll investigate what occurred with your order to prevent similar issues in the future. Thanks for your feedback.
Great service
1 avril 2026
Réponse de Tradelink
We appreciate you sharing your positive experience with our great service.
Website was easy
Website was easy, prompt deliver and Belmont staff were prompt and helpful
1 avril 2026
Réponse de Tradelink
We appreciate you sharing your positive experience with our easy website and prompt delivery. We are happy our staff met your needs.
Excellent
Excellent. Tradelink Echuca advised me to order online because not in stock and deliver to them. All done quickly without fuss. Great work Thanks
1 avril 2026
Réponse de Tradelink
We're happy to hear that ordering online and delivering to the store worked out so well! We appreciate your positive feedback and are glad everything was done quickly and efficiently. Thanks!
Great purchasing experience
Ordered easily and good communication throughout the process. Help with lifting the heavy item when I collected. Really good experience.
11 mars 2026
Réponse de Tradelink
We're happy to hear that you found the ordering process easy and appreciated the clear communication. It's great to know our assistance with your heavy item made for a good experience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.