Ехала 30 августа 2025 года поездом «Тбилиси - Батуми» номер #802, вагон 2. Выронила в вагоне при посадке кошелек и не заметила потерю. Огромное спасибо проводнице Манана Тваури за находку, возвра... Voir plus
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The stuff was very helpful. The quality of the network and prices verses GB is good as well. I experienced in bad weather in some areas low quality of connection and specially when we leave touristi... Voir plus
L'entreprise a répondu
ონლაინ ბილეთის შეძენა, ზოგადად, სიამოვნებაა = ზოგავს დროს. ვებგვერდი მარტივია ნავიგაციისთვის. მომწონს, რომ ერთეული ბილეთის შემთხვევაში (მატარებლის ბილეთზე მაქვს საუბარი) რამდენიმე წუთით შენთვის ხდება... Voir plus
Everything was great except for two things: 1. I prefer if you request the CVC code for each purchase not only once when I attach a card. The current variant is not secure since you don't provide tw... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Official Tickets Of Georgian Railway On TRE.GE you can buy JSC Georgian Railways official train tickets in the most convenient and fast way. Easily choose your seat location, direction and enjoy online and call centre service.
Coordonnées de contact
5, Petre Kavtaradze St, 0186, Tbilisi, Georgie
- +995322420405
- support@tre.ge
- tre.ge
4,3
Excellent
421 avis
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
It's cold in side.
3 juillet 2024
Get your documents ready
It was easy and fast. Just make sure to prepare your documents as time to purchase the tickets is limited.
6 juillet 2024
Was good experience especially they…
Was good experience especially they arrange shuttle from station to airport
27 juin 2024
There are disadvantages
I liked the site, but there are disadvantages:
1.10 minutes is very little to issue tickets for a large number of people. I had to do it three times because I didn't have enough time.
2. I am a foreigner and could not add my number when issuing tickets, and without a number they cannot be issued.
4 juillet 2024
Instant help
4 juillet 2024
Dear TRE Customer Service,
Dear TRE Customer Service,
Thanks for reminding me to review my experience: so here I am writing to provide feedback on my recent experience traveling from Batumi to Tbilisi with my parents. We booked three first-class tickets, anticipating a special and memorable trip. However, the experience did not meet our expectations for several reasons:
1. Lack of Services: We expected first-class service to include amenities such as internet, coffee, and possibly other special services. Unfortunately, none of these were available. In fact, when I requested hot coffee and offered to pay extra, the staff informed me that this was only available for business class, and then left without further assistance.
2. Condition of the Carriage: The door behind us had a broken handle, causing it to open and close constantly, creating a very annoying noise throughout the journey. Additionally, the window next to us was so dirty that we couldn’t enjoy the view at all.
Given these issues, I am seeking clarification on the differences between first-class and economy tickets. Our experience did not reflect the premium service we expected, and it seemed that economy might have offered a better experience at a lower cost.
Thank you for your attention to this matter. I look forward to your response.
Best regards,
30 juin 2024
Réponse : TRE.GE
Dear Ali,
Thank you for your feedback.
We're a software company providing online railway ticket sales, not the actual railway service. We apologize for any issues you faced with the railway company.
For specific concerns about your journey, please contact the Georgian Railway company directly.
We will certainly share this feedback with them.
We would greatly appreciate if you could change your rating and rate our service instead.
If you need help with future bookings, please reach out to our customer support team.
Sincerely, TRE team
Best of best
25 juin 2024
Is on time and nice trip
22 juin 2024
There are no cafe and restaurants in…
There are no cafe and restaurants in the rw station
23 juin 2024
Good friendly and fast response on…
Good friendly and fast response on cancellation questions. Easy handling !
Much better tan Deutsche Bahn !!
28 juin 2024
Streamline System
Comfortable seats, enough space for luggage, easy to find platform and have tickets approved. Straightforward process with no issues booking online
19 juin 2024
Clean Easy booking. Good app website.
Clean website.
Easy booking. Good app.
Needs detail description of 1st vs 2nd and pictures, otherwise good
25 juin 2024
Best web service
23 juin 2024
it all was great and comfortable
17 juin 2024
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