This was fantastic customer service , from start to finish 👌 nothing was any trouble at all , thanks to all the staff , esp steph who helped me deal with the matter with care and effienciey . P... Voir plus
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outstanding customer service from TRIBAL SOCIETY especially steph and the warehouse staff . they worked so hard to correct DPD errors . can’t thank them enough
My slides developed a fault after just 3 weeks of wear. I contacted the company via Instagram with photos, only to have my complaint dismissed because they had been “worn”. They market themselves... Voir plus
Great communication, absolutely love the clothes and aftershave. Reali good quality.. will be buying more for my son
À propos de l'entreprise
Informations provenant de diverses sources externes
tribalism /ˈtrʌɪbəlɪz(ə)m/ noun the state or fact of being organized in a tribe or tribes. the behaviour and attitudes that stem from strong loyalty to one's own tribe or social group. "a society motivated by cultural tribalism"
Coordonnées de contact
154 East Prescot Road, L14 5ND, Liverpool, Royaume-Uni
- sales@tribalsociety.co.uk
- tribalsociety.co.uk
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We love Tribal Society!!
We love Tribal Society!!! The T Tech collection is mega, and my partner has multiple items from the store and online. The durability, design and colour ways are absolutely boss!
The staff are always so friendly and helpful in store, and I did have a slight issue with an online order recently (my fault needing something quicker than the delivery option) so had to cancel and Steph replied and sorted it with 10 minutes literally.
Not the sort of customer service you’d get from JD Sports or other big corporations.
Amateurs/Cowboys
Ordered a coat on the morning of release. They accepted my order sent me a confirmation and took my money. 8 days later I’ve still not received the item, so I check my account. To see “order unfulfilled - refunded”. The refund arrived in my bank account 9 days after purchase. No warning, no apology email, nothing. They just took my money for 9 days and then sent it back without fulfilling the order. Complete amateurs.
CUSTOMER SERVICE IS AMAZING
CUSTOMER SERVICE IS AMAZING
They did not have the pants in the size I needed on the website only the jumper. I emailed them and Steph got straight back to me and confirmed she had one pair left in the shop and put them away for me.
The jumper I ordered online was also delivered to the store the same day.
The customer service is amazing and the quality of the clothes is amazing. 100% new favourite place to buy my sons clothes.
Brilliant I ordered a xs online by…
Brilliant I ordered a xs online by accident instead of a xl and they swapped it within minutes once I emailed them. Boss quality stuff ,miles better than any other brand of a similar price
Very good service
Very good service, fast response and aftershave spottt on, thankyou
Great product
Great product, price and quickly dispatched. Would highly recommend.
Quality of clothes are really good and…
Quality of clothes are really good and at a decent price.. better than most well known names. Iv experienced customer service too and they are prompt and professional.
Coat Order
I bought a coat which i’m very happy with the quality of. I actually ordered the incorrect in error but it was quickly changed after 1 email. Good service
Really fast delivery and really happy…
Really fast delivery and really happy with my order, really good price and the aftershaves smell gorgeous, definitely the best value aftershave around, definitely will be buying again 👍
Just received my 7th order and the…
Just received my 7th order and the quality of the new shirts is unreal,be ordering more on Saturday.
Really disappointed with this purchase…
Really disappointed with this purchase which was a surprise because it’s my favourite shop. The issue I had with this is that I specified it for my son’s birthday and ordered a card from us to him and what arrived was the non personalised edition. I emailed TS and still have not received a reply. This won’t stop me shopping there but more attention to customers prefers would be recommended.
Came all the way from Grimsby to try…
Came all the way from Grimsby to try the Aftershave and was blown away they all smelt so good loads to sample and they were all so good staff excellent and friendly and was happy to help,like all good Scousers are will be back soon for more
Perfect
Perfect! My boyf loves his Luxury Joggers.. can’t wait to buy him more stuff from this brand❤️. Messaged them as I need my order ASAP, it was ready the next morning, quicker than expected 😍😍 thank you so much can’t wait to shop again
great clothing brand
I have purchased clothes, aftershaves and sunglasses from here from Tribal Society for my son and these have always been excellent. The products are really good quality and the customer service is always perfect. When I have had to contact them about a refund or exchange they have been helpful and always helped me to sort things out.
I would recommend tribal society to anyone its a great brand who offer great products and brilliant customer service
Great aftershave the only thing was the…
Great aftershave the only thing was the cost of delivery for such a small product
Clothing is affordable and good quality…
Clothing is affordable and good quality I have bought a few items now and always been spot on
If i could give 10 stars i would do!!!
If i could give 10 stars i would do!!!
I've shopped with tribal society for a while now and they're brilliant. They do a lot for are city and that's great to see
Their Clothes are top quality, the store is well set out and you can find what you're looking for easily. But most importantly their customer service is the best about whenever i go into store or message them on their socials nothing is a bother they always go out their way to help me and when i do go in the store i'm made to feel so welcome and always go out their way to answer any questions i have. I'll recommend tribal to anyone who's looking for quality clothing at a great price and excellent customer service. Anyobody visiting liverpool pay them a visit you won't be dissapointed 😉
They'll always get my custom 👍🏻
The scents are really good so I do…
The scents are really good so I do recommend them
Had an issue with a damaged order that was quickly resolved, it was really hard to find a contact us option though
Great service
Just wow the quality of the clothing are fantastic my lad wardrobe is just full of Tribal gear. There customer service is 10/10 needed to send a jacket back as I got wrong size Steph handle my email straight away with no trouble at all.
Great quality, great price
Great quality. Great price. Arrived quickly in time for the summer holiday madness. Ordered a 8year old for my ‘big for his age’ 7 year old, and a 10 year old for my ‘normal to small sized for his age’ ten year old.
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