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Lisez les avis des autres

Noté 5 sur 5 étoiles

All the items I have purchased have been really great quality. I ordered leggings, the northwest hoodie, the essential tee and 2 rowing suits and all have been really comfortable and look great!

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great kit, good fabric and fit. More importantly responsive and kind team behind the brand. THANK YOU for your recent help - so much appreciated

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a Hi-Viz Gilet last year. Exactly what I was looking for to use both in a boat and on the bike. Excellent quality, correct sizing, delivered on time. I also found the telephone advice when buyi... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Things arrived, but communication about delivery was confusing and sometimes sent after things had already been delivered. Kit looks fine, but some more info on leg length and rower height in size cha... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements de sport (activewear)
  2. aussi dans
  3. Magasin de vêtements
  4. Magasin de vêtements de sport

Écrit par l'entreprise

Back in 2000 we began life as a kit shop and juice bar set up for local rowers in Putney. Today we're producing performance training and racing clothing for rowers, runners & general outdoor lovers across the world. Our company is founded on passion, determination and innovation. It’s derived from our heritage in rowing and it's at the heart of everything we do – in our attention to detail, our considered approach to product design and fabrics, and our genuine love of the outdoors. It’s what sparked the idea behind the brand and it’s what drives us forward – like every great athlete – to work hard and to be the best at what we do. Come take a look.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(226)

27 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great fit, great quality!

All the items I have purchased have been really great quality. I ordered leggings, the northwest hoodie, the essential tee and 2 rowing suits and all have been really comfortable and look great!

7 octobre 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thank you for the 5-star rating and your kind feedback.

The Crewroom Team really appreciate you taking the time to provide feedback.

Thanks

Crewroom Team

Noté 5 sur 5 étoiles

Bought as a birthday present for a…

Bought as a birthday present for a fellow crew member. He loves it. It looks good and is certainly hi-vis.

26 septembre 2026
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Réponse de Crewroom

Thank you for the 5-star rating and your kind feedback, glad that the Hi Vis is working so well

The Crewroom Team really appreciate you taking the time to provide feedback.

Thanks

Crewroom Team

Noté 5 sur 5 étoiles

Great team

Great kit, good fabric and fit. More importantly responsive and kind team behind the brand. THANK YOU for your recent help - so much appreciated

22 septembre 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks for taking the time to pass on your feedback , the team do appreciate it.

Crewroom Team

Noté 5 sur 5 étoiles

Very quick

Very quick. Ordered on Sunday and it was delivered on Thursday.

25 août 2026
Logo de Crewroom

Réponse de Crewroom

Thanks for taking the time to pass on your feedback , the team do appreciate it

Noté 5 sur 5 étoiles

Outstanding service

Outstanding service, going out of their way to help with a garment for my son. Totally brilliant. Thank you to Sophie for your excellent customer service. It was really appreciated :)

25 août 2026
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, means a lot to our team to hear positive feedback .
We will ensure your feedback is passed onto Sophie.

Crewroom Team

Noté 5 sur 5 étoiles

Everything I bought (a lot!) so far are…

Everything I bought (a lot!) so far are soooo good, fits very well and super comfortable!

28 août 2026
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Réponse de Crewroom

Thanks so much for your feedback, means a lot to our team to hear such positive feedback.

Crewroom Team

Noté 5 sur 5 étoiles

Quick to order

Quick to order, received promptly. Product as advertised Fit good. Happy customer

27 juillet 2026
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback which means a lot to the whole team.

Kind Regards

Crewroom Team

Noté 5 sur 5 étoiles

Easy returns

Changed size easily

25 juin 2026
Logo de Crewroom

Réponse de Crewroom

Thanks for the five star review and pleased size changes went easily for you.

As a small team we value customer feedback and appreciate you sparing the time to review.

Team Crewroom

Noté 5 sur 5 étoiles

Great products and great service

Great products and great service; you can actually have someone on the phone if you need help.

26 mai 2026
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback which means a lot to the whole team.

Kind Regards

Crewroom Team

Noté 1 sur 5 étoiles

Promise a 10% discount and then take it…

Promise a 10% discount and then take it off as you pay. No way to cancel the order with out contacting them. Not the best practice.

30 mai 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks for your feedback. A welcome code is issued to all new customers when signing up to our newsletter.
I cannot locate an order from you on our system to be able to look into the issue you raise , please contact customer service on stores@crewroom.co.uk so we can investigate further.

Thanks

Noté 5 sur 5 étoiles

Hi-Viz Gilet

Bought a Hi-Viz Gilet last year. Exactly what I was looking for to use both in a boat and on the bike. Excellent quality, correct sizing, delivered on time. I also found the telephone advice when buying extremely helpful, and if I do need any new kit I wouldn't hesitate to buy from Crewroom again.

26 mai 2025
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback.

Its so nice when the design and customer service team are both recognised for doing a great job.

Happy Rowing and Cycling

Crewroom Team

Noté 5 sur 5 étoiles

Love it

Great kit, high quality, flattering & so comfy

1 mai 2026
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback, it means a lot to our team.

Kind Regards
Crewroom Team

Noté 5 sur 5 étoiles

Great Product

So easy to order, the little things done well like an accurate sizing chart. Quick delivery and really nice quality... 10/10

27 avril 2026
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback and kind words, means a lot to the whole Crewroom team.

Kind Regards
Crewroom Team

Noté 5 sur 5 étoiles

Repeat Purchase

Bought another men's Elite Rowing Suit for my son, good quality, very comfortable, good fit. He's very happy with it. Good customer service too, helpful and responsive.

24 avril 2026
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback and kind words, means a lot to the whole Crewroom team.

Kind Regards
Crewroom Team

Noté 5 sur 5 étoiles

Just fits!

I love all my crew room items. They just fit. Finally, I have a uni that actually looks good on me. Also love the shirts, the caps and my softshell jacket. Great material. Great look. Best rowing clothes I own. Keep coming back. Greetings from Vienna

18 avril 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback and we are thrilled you like our gear.

Do spread the word!

Thanks again for taking the time to feedback it means a lot.

Crewroom Team

Noté 5 sur 5 étoiles

Built a full wardrobe… no regrets

I’ve ended up accidentally building a full Crewroom wardrobe at this point… and I can’t say I’m disappointed about it at all!

Most recently I picked up the North West track pants (blue in XS and black in S) and a couple of pairs of the No Fuss Legging II (navy glitch and black) in the Easter sale. Everything fits beautifully and feels really well made.

I also already own a few North West hoodies, which I absolutely adore. The fabric is incredibly soft and cosy, and I pretty much live in them. They work just as well for training as they do for everyday wear.

I’ve tried a lot of rowing kit brands over the years, and Crewroom stands out not just for quality, but also for value. Some of my older pieces have lasted for years and still hold their shape and feel great even after a lot of washes, which is where other brands have let me down.

I also picked up the Yeti fleece gilet at WeHoRR and it’s become my go-to for that awkward “not quite jacket, not quite t-shirt” weather.

A big plus for me is the fit. Especially as a woman, it actually feels like the kit is designed to fit properly rather than just scaled up or down.

Overall, it’s comfy, durable, great value, and very easy to justify buying “just one more thing”, which is how I got here. I’ve already got a few more items on the way and can’t wait for them to arrive!

I’ve personally only had really positive experiences so far - super helpful and friendly 🙏🏻

18 avril 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback and we are thrilled you like our gear.

Do spread the word!

Thanks again for taking the time to feedback it means a lot.

Crewroom Team

Noté 5 sur 5 étoiles

The “go to” for top quality rowing kit

Delighted with my recent order. Some great bargains from the end of line sale. Lovely soft stretchy fabrics giving a perfect fit. Fast delivery 10/10!!

7 avril 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Thanks so much for your feedback and kind words, means a lot to the whole Crewroom team.

Kind Regards
Crewroom Team

Noté 1 sur 5 étoiles

Crewroom quality has dropped massively

Crewroom quality has dropped massively. They used to supply quality rowing kit. When I ordered 2x identical elite shorts, firstly the wrong size arrived, the replacement then arrives in a completely different shade of blue, and the logo was in different places. A piece of plastic was also attached to the shorts around the logo, left over from manufacture. I was told “we don’t offer a colour matching service”. It is not at unreasonable expectation that if 2x identical products are ordered, they are the same! They blamed their “warehouse partner” (Chinese dropshipper perhaps, judging by the quality). I’ll never buy from Crewroom again, which is a shame as the old stuff I have from them is great.

1 avril 2026
Avis spontané
Logo de Crewroom

Réponse de Crewroom

Joe,

Thanks for your feedback. I am sorry your disappointed with your items on this occasion.

It is regrettable that one of the initial pairs of shorts you purchased from our outlet in the sale had been tagged with the wrong size label. We can only apologise for the error, now we have the shorts back they have now been tagged correctly to avoid this issue happening again.

The shorts you purchased were of an old design produced between 2021 and 2024 and were heavily discounted stock clearance Easter sale lines, and unfortunately the Navy Colour across this 4 year production period was not colour matched and you have received two pairs of Navy shorts from sperate production runs.

I can assure you we do not use a Chinese Drop shipper but hold all our Crewroom stock in the UK between our shop in Putney and our UK based warehouse partner.

Regards
Crewroom Team

Noté 2 sur 5 étoiles

Size and Quality

The size does not correspond with everything else I own and the quality of the leggings is not as good as others I own for example Nike and sweaty Betty.

26 mars 2026
Logo de Crewroom

Réponse de Crewroom

Thanks for your feedback.

The New Rowing Leggings are in the sale as an end of line product at £29.00.

We are aware the New Rowing Leggings are not true to size , and have ensured this is detailed clearly on our web site recommending that customers do size up when buying these leggings.

Since these leggings were produced over a year ago we have implemented new controls on all our garment production to ensure we do not experience the same size issue. Our Essential legging, and water resistant leggings launched after the production on New Rowing leggings do not have the same sizing issue.

Kind Regards
The Crewroom Team

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