A great variety of DIY terrarium options at the website and ideal one can order also the required tool kit with it. I was impressed with the great care taken on the packaging and the quality of the pl... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Purchased the Grand Canyon terrarium and have to say I am more than happy. I had been considering purchasing a terrarium for some time but concerned about purchasing one online for various reasons. I... Voir plus
Everything arrived on the pre-arranged date, carefully packaged and in super condition. It was great to be able to browse and buy everything in one place. We're delighted with the finished product whi... Voir plus
Ordered and within less than 24hrs both terrariums were at my door. Packaged perfectly, gorgeous plants, easy instructions, we just loved every second of doing it and the end results are gorgeous.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
One stop shop for terrarium lovers. Create you own ecosystem thanks to our wide selection of DIY terrarium kits, terrarium jar, plants and all accessories needed.
Coordonnées de contact
London, Royaume-Uni
- info@tropicalglass.co.uk
- tropicalglass.co.uk
4,9
Excellent
841 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I ordered plants and Moss for the first time.
I ordered plants and Moss from here and was very pleased with the items I received, they were all very healthy and in top condition, they were packaged well and arrived on time. I will be ordering from here again. Very satisfied.
Thank you Tropical Glass.
5 mars 2025
Avis spontané
Réponse de Tropical Glass
Thank you so much for your lovely review — we’re really happy to hear everything arrived healthy and in top condition!
We absolutely love moss (some might say we’re a little obsessed!) and we always make sure our customers get the lushest, greenest pieces we’ve got. Can’t wait to send you more greenery next time!
Réponse de Tropical Glass
Thank you so much! We're really glad everything arrived quickly and that you were happy with the plants and instructions — it means a lot to us.
Hope your terrarium is thriving already! 🌿
First class beautiful plants first…
First class beautiful plants first class delivery thankyou
24 février 2025
Réponse de Tropical Glass
Thank you so much! We're thrilled you were happy with both the plants and the delivery — that’s exactly what we aim for every time.
Really appreciate your kind words!
Just bought a few plants this time,very…
Just bought a few plants this time,very pleased with them,thanks
3 mars 2025
Avis spontané
Réponse de Tropical Glass
So glad to hear that — thank you! Whether it’s a few plants or a full kit, we always love sending a bit of green your way
Amazing service
Amazing service - very responsive to queries, and I received my terrarium within 24 hours of ordering it! Everything was in great condition, and the terrarium looks amazing. Would purchase from them again.
25 février 2025
Réponse de Tropical Glass
Thank you so much — we’re so glad you’re happy with the service and your terrarium! Getting it to you the very next day is exactly what we aim for.
Just so you know for the future: if you ever need guaranteed next-day delivery, you can select the named day delivery option at checkout (just £3 extra) and place your order before 2pm. It usually arrives the next working day without a hitch — though very occasionally couriers have a hiccup (rare, but it happens!).
Thanks again for your kind words — we’d love to welcome you back anytime!
100% will order again
Excellent customer service, delivery and items arrived well packaged. You can tell that there’s a lot of care that goes into the items.
24 février 2025
Réponse de Tropical Glass
Thank you so much — your kind words mean the world to us! We're so glad you felt the care we put into every order, from packing to delivery.
Can’t wait to have you back again — we’ll be ready with more green goodness whenever you are!
Réponse de Tropical Glass
Thanks so much! We’re really glad everything arrived quickly and safely — just how it should be. 🌿
Failed to deliver
Paid extra for named delivery day as it’s a birthday present with instructions to leave the parcel in the porch if no one is at home and they haven’t bothered to deliver it at all.
17 février 2025
Avis spontané
Réponse de Tropical Glass
We're truly sorry for the frustration caused by the delivery issue. Your order was dispatched on time, but as we rely on third-party couriers for the final delivery—in this case, DPD—there can occasionally be unforeseen issues. According to the tracking details, the driver attempted delivery on Monday but may not have deemed the location safe to leave the parcel at that time. Fortunately, it was successfully delivered the following day and placed in your requested safe place.
We completely understand that this wasn’t the experience you expected, especially for a birthday gift, and we sincerely appreciate your patience. As a valued returning customer, your support means a lot to us. To make up for the inconvenience, we have already refunded the extra charge for the named delivery day.
We hope you’re happy with your order now that it has arrived, and we truly appreciate your feedback.
Exactly as described
My partner was enamored with it as soon as we opened the package, i greatly recommend Tropical Glass.
They have a great plant selection, easy to follow steps and are gorgeously crafted.
28 janvier 2025
Réponse de Tropical Glass
Thank you for your wonderful review! We're so happy to hear that your partner loved the terrarium right away. We take great care in crafting our designs and selecting the best plants, so it means a lot to hear such positive feedback. Enjoy your little green world!
Really pleased with the service
Really pleased with the service. The glass terrariums were packaged really well and reached me in perfect condition. Love the variety in shapes too.
7 février 2025
Avis spontané
Réponse de Tropical Glass
Thank you for your kind words! We're delighted to hear that your terrariums arrived safely and that you love the variety of shapes. We take great care in packaging to ensure they reach you in perfect condition. Enjoy your new greenery!
Great experience
I have bought things from them on line on three occasions (and been to the premises once). Great place, perky fully leafy little plants. Helpful team.
22 janvier 2025
Avis spontané
Réponse de Tropical Glass
Thank you for your continued support! It’s fantastic to hear that you’ve had great experiences both online and in person. We’re glad you love our plants and appreciate our team’s help. Looking forward to seeing you again!
Réponse de Tropical Glass
Thank you for your feedback! We're glad to hear you’re happy with your item and that it arrived quickly and well-packed. Enjoy your new terrarium!
Réponse de Tropical Glass
We're so glad to hear that your wife had a great experience at our workshop! We hope she enjoyed creating her terrarium and that it’s thriving beautifully. Thank you for joining us!
Fantastic 5Stars!
Fantastic 5Stars!! Quick despatch, fast delivery, well packaged, clear instructions, brilliant quality. Price competitive. If you price up all the individual items you definitely get good value for money with a great end result. Would highly recommend.
28 janvier 2025
Avis spontané
Réponse de Tropical Glass
Thank you for your fantastic review and 5 stars! We're thrilled to hear that you found the quality, packaging, and instructions excellent, and that you see the great value in our terrarium kits. Enjoy your creation, and we truly appreciate the recommendation!
Beautiful little vase
27 janvier 2025
Réponse de Tropical Glass
Thank you for your review! We're glad you love the little vase. Hope it makes a great addition to your space!
Perfect choice for a terrarium enthusiast
As a terrarium enthusiast, I’ve tried several online shops, but Tropical Glass has become my absolute favorite. They offer a fantastic range of terrarium accessories, from jars and plants to complete kits, making it easy to find everything in one place.
Their customer service is excellent—orders are processed quickly, and they genuinely care about their customers' needs. Every time I’ve ordered, delivery has been fast, and fragile items like glass jars and live plants arrive perfectly packaged, ensuring no damage.
What truly sets them apart is the quality of their plants. They are noticeably healthier and better cared for compared to those from high street plant shops. Plus, their soil selection has made a real difference in my plants' growth and overall happiness.
If you’re into terrariums, I highly recommend Tropical Glass. Their products and service are top-notch!
31 janvier 2025
Avis spontané
Réponse de Tropical Glass
Wow, thank you for such an amazing review! It means a lot to hear that we've become your go-to shop for all things terrarium-related. We put a lot of care into our plants, packaging, and customer service, so knowing that you've noticed and appreciated it truly makes our day.
We're thrilled that our selection and quality have made a difference in your terrarium creations. Happy planting, and thank you for your support!
Lovely quality plants
Lovely quality plants. Carefully packaged and a personal message from the packer.
18 janvier 2025
Avis spontané
Réponse de Tropical Glass
Thank you for your kind words! We're so glad you loved the quality of the plants and the care we put into packaging. We believe little touches, like a personal message, make all the difference. Enjoy your new greenery!
Great choice of products and excellent service
Great choice of products, easy to use website, Terrarium arrived in good time and well packaged. Delighted with it.
11 janvier 2025
Avis spontané
Réponse de Tropical Glass
Thank you for your lovely review! We're delighted to hear that you enjoyed our product selection and found the website easy to use. So glad your terrarium arrived safely and on time—hope it brings you lots of joy!
Just beautiful
My first attempt and super happy with it. Very easy to set up and now down to care and maintenance. 100% recommend
17 janvier 2025
Avis spontané
Réponse de Tropical Glass
Thank you for your wonderful review! We're so happy to hear that your first terrarium attempt was a success. Setting it up is just the beginning—enjoy watching it grow and thrive! 🌿😊 100% happy to have you as a customer!
The items arrived very promptly
Tropical Glass were responsive to my queries, and the items I ordered arrived very promptly.
15 janvier 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.