TruffleMagic Avis 

451
•
TrustScore 3 sur 5

3,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Terrible experience when I ordered last, got a lecture in an email on how the review was unfair and damaging. Yeah don't buy from these, find another vendor. Sorry truffle magic but you're not... Voir plus

Noté 1 sur 5 étoiles

The site has been working with the DEA and other agencies building a large case and gathering information on it's customers In lieu of leniency towards Trufflemagic. Afterwhich from all devices, y... Voir plus

Noté 5 sur 5 étoiles

People need to stop talking crap about this website. If you look it says they cannot send packages to the US at the moment. Its annoying when people literally leave bad reviews about anything they can... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Orders never arrived. Be aware, I decided to try their services after the latest reviews, but in my personal experience, I order first a non tracked parcel. Still now never arrived. I opened ticke... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Aliments, boissons & tabac

Informations provenant de diverses sources externes

Magic Mushrooms can be bought easy, safe and fast online in our shop. We ship daily Monday through Thursday!


Coordonnées de contact

3,1

Moyen

TrustScore 3 sur 5

451 avis

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1 étoile

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Tous les avis

(451)

0 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I love TruffleMagic. Recommend them 100%...

I usually don't leave comments for companies but I had to take a moment to thank TruffleMagic... They are just the best. I've gotten everything from truffles to grow kits, and I've always had a positive experience. I legit will not even try any other supplier. I recommend them 100%.

Quality of product= Five Stars !!!
Customer service = Five Stars (super friendly)
Packaging and ease of use= Five Stars (discrete and secure)

4 novembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Vittorio H.,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Anyone who is contemplating buying truffels use this site!

I recommend anyone who is contemplating on buying magic truffels to purchase through trufflemagic.com! I was a first time customer using this website and I was very wary if the site was legit! But the team dealt with every question and query as soon as they could and always kept me up to date and gave me advice! I sent cash and the whole process took 2-3 weeks which they clearly state before ordering! The truffels turnt up exactly as they said they would and me and my pals had an amazing time! Can't recommend this site enough! Will definitely be returning! Many thanks once again to all the team at truffle magic! 🍄😁

26 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Jack,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Happy Customer

Quick delivery (UK) and not had any problems. Ordered four times in total but only twice this year, once for a truffle grow box thingy which was very easy to use and gave a lot of truffles. Good customer service and quite cheap deals.

23 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Toddy,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Excellent service

Excellent service, friendly and helpful staff... plus very good products and delivery time.

19 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Paolo Pignatelli,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Truffle Magic provides top quality…

Truffle Magic provides top quality products and stellar customer service. 100% satisfied. My orders have arrived in the USA in 2-3 weeks.

It is a shame we live in a world where I can walk down the street and buy a couple liters of vodka but cannot legally obtain a completely naturally growing compound. Thankful for reliable sites like Truffle Magic who take the risk to make these life changing products available.

15 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Elle,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

I 100% recommend Truffle Magic

I 100% recommend Truffle Magic. The order arrived in just 13 days from Holland to Asia. It included a few extras as well. The team at Truffle Magic are very supportive and they make the extra effort to ensure customer satisfaction. I will be ordering from them again soon. Highly recommended!

14 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Jeff Sinha,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

I have ordered twice with Truffle Magic and will again!

I have ordered twice with Truffle Magic and I am very satisfied. I know they are trying their best to supply us with such important things! Once my package was stopped by customs so it took a while for it to arrive, but thanks to their efforts to keep everything discreet and legit it all arrived ok. They have always been on hand to help me with advice and answers to my questions. I will definitely be using them again. We need to understand that this operation is not as straight forward as Amazon so there may be complications with delivery etc, such as when packages are stopped by customs,, but it's all part and parcel with the nature of what they are doing,, which, again, is something very important for those of us who appreciate it.
Thank you truffle magic!

13 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Michael Sampson,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

I wanted to thank for the effort…

I wanted to thank for the effort Trufflemagic is making in providing quality service for people around the world. I received my order and it was exactly as advertised. Customer service is also very good, answered my every question. I'm after placing another order and just can't wait for it to arrive :)

6 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Jarzebik,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 1 sur 5 étoiles

Straight up Scammers

Straight up Scammers!
I ordered spores worth several hundred dollars. I paid using Bitcoin and I never received product. In fact, they never gave me a valid tracking number. I asked over and over again for a valid tracking number to show proof of shipment and delivery and they refused to provide me with one or explain to me where my order went. 3+ months later I'm still trying to find out where my order is and they refused to ship out any product or give me a refund without showing them proof of ID... WTH???? I ordered through my online account on their website, I am who I say I am. I sent them proof of my Address, they wouldn't accept it and they still wouldn't provide me a tracking. These people are crooks, they are scammers. Do not trust them and don't pay them with Bitcoin, you'll never see the money or the product. Terrible people!

5 octobre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy,

First of all we are not scammers. If you did not order with Track and Trace, there is nothing we can do after the package leave our hands. If you did order with track and trace, follow our system process.

We sent you the TrustPilot "Find Reviewer" message, please reply to it so we can find your order in our system.

Very sad to see so much aggressivity. But well, hope we can solve this situation very soon.


Edit1:

We have sent you a message through our ticket system.

Edit2:

We have not heard from you in 2 days.

Edit3:

We have again made contact with you without reply, please, reply to our messages. We are trying our best here to solve this situation.

Reply as soon as possible, please.

Kindly,

TruffleMagic Family

Noté 1 sur 5 étoiles

Not reliable

First order never arrived. They refused to resend as I did not pay for tracking. They gave me $45 off a second order so I ordered again and paid for tracking. Empty Envelope Made it to my house with a note from customs that the contents had been seized. Truffle magic would not re-ship. Paid for two orders and have never received anything. Positive reviewers have only reviewed this one company on trust Pilot!? Seems unlikely.

2 octobre 2020
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Réponse de TruffleMagic

Hoy Angelo,

First of all, we are not scammers neither those reviews are fake, we believe TrustPilot is a trustful source for online buyers and they will not allow fake reviews.

Customs interceptions happen randomly and are nothing to worry about, but this is why other truffle companies only ship within the Netherlands.

In our experience though, customs agents just send a letter saying the package has been taken and that nothing more will be done if you don’t dispute the seizure.

While we do ship internationally we also clearly state it is the responsibility of the customer to research the legality of our product in their country per our Terms and Conditions.

We are a small family business trying to provide the power of psilocybin to people out of the Netherlands where it is legal. This is a business where we all need to take some risks.

Our Terms and Conditions states:

” 12. Orders shipped without tracking will not be reshipped or refunded in case of non-delivery. Orders that are shipped with tracking are eligible for reshipment after 3 weeks (EU countries) or 6 weeks (non-EU countries). Orders that are stopped at the border (Customs) will not be reshipped or refunded.”

Kindly,

TruffleMagic Family

Noté 5 sur 5 étoiles

Reliable Family Business

Placed order through BTC. Highly recommend. Order came in 7 days flat to USA, no tracking. Amazing! Customer service is above and beyond. Trusted family owned and operated business. Don’t hesitate, trust the process, and take the risk.

28 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Neil,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Great Company

I have been dealing with this company for over a year and the entire family is great. I've been answered and helped by almost everyone I'm sure. Lol. They even had a policy change and honored my prior arrangement. I ordered three this time and have only gotten one. The other says it cleared customs but haven't seen it and it's been about 10 days since I got the first. Hopefully it comes through. Otherwise, hey it happens.

Thanks again guys as always.

23 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Nick,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Just wanted to say a massive thanks to…

Just wanted to say a massive thanks to the team at truffle magic. One of my orders was confiscated, and it took about 4 to 6 weeks for me to receive a letter. Nothing else came of it. I tried again, and after about 4 days the truffles were put through my letter box. They were always available to answer my concerns, and were helpful even when I lost faith after the failed attempt, but that's the risk, it is illegal here in the UK. I can't wait to try them, and will be using them in the future. My advice is to pay with bitcoin and use tracking. Ive sent cash as my first payment, but that got lost in transit unfortunately, so its best to pay online rather than sending cash. Looing forward to ordering more in thr future. Thanks. again to everyone at truffle magic. Thomas G. /Paul S.

21 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Bhamkey,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

This is a real deal

This is a real deal. Magic truffles are special - they are diffrent in constrast with mushrooms because they provide different teaching. Consume one package (15g) (Hollandia) , on an empty stomach (min. 4h of no eating and keep in mind of your mody weight if you are <60kg or less one package will be enough), and lemon-tek method and there are 99.8% chance that you will see something and more... (and of course keep truffles in dark and coold place ) - and of course Keep track of shelf life (shipping in EU is really fast it usually in 6-7 days) Happy Tripping/Learning. And a lot of thanks to MagicTruffles team.

19 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy MAT,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

I took 15g of fresh Psilocybe Utopia

I took 15g of fresh Psilocybe Utopia, and I am 100% satisfied with the experience. The trip wasn't particularly visual, but very (very!) rich in emotional messages about my life. If you are looking for something beyond "getting high" and you are curious to see yourself with different eyes, this is surely the product for you. Last but not least, the Staff of TruffleMagic is very nice and professional :)

18 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Tommaso,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Amazing product and amazing customer…

Amazing product and amazing customer service. I have ordered a few items from them and they are always shipped discreetly and arrive quickly. The product itself has always been amazing and I would recommend them to everyone! Customer service has always been available promptly to answer any questions that I have had about the grow kits or product them selves which is appreciated..

7 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Dan D'Angelo,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 1 sur 5 étoiles

All Okay Until Your Order Doesn't Arrive.

ALL OKAY UNTIL YOUR ORDER DOESN'T ARRIVE.

I've used this company twice. The first time there were no problems and I was happy with the product.

With my confidence buoyed during these grim and uncertain times I made a slightly larger order and sent the payment tracked, which they confirmed receiving.
However nothing arrived my end. After contacting them I received a fairly standard reply telling me to sit tight and that the goods may still arrive.
Nothing did.
After several attempts to communicate with them regarding a refund, substitute package or even just a quick email of condolence, I received a seemingly generic and faintly mysterious second message stating that I was being "helped" with my order.  They did not expand on exactly how I was being helped and any attempt on my part for them to clarify what they meant has been met with silence.  
None of this by the way is helped by the fact that their website is sketchy. Every time since not receiving my order that I've attempted to send inquiries, I didn't get a confirmation that the message has been sent although I later on saw that they had been.
 In a last ditch attempt to draw their attention, I decided to open up a new order amounting to the same cost as the previous one that didn't arrive.  The intention was to point out to them that they had already received a cash payment from me to which I had received nothing.
Low and behold once they'd received my new order they were in touch straight away requesting me to send more money.  So.... quoting my previous order number I explained that I had in fact already paid for these goods and that they hadn't arrived. 

Another generic "You're being helped with this ticket" message followed.
Except I wasn't being helped at all. Quite the opposite actually. Bad vibes.

In fairness to them I opted not to have my delivery tracked and while of course I appreciate that items do go missing in the post, what I find really irritating is their total lack of any compassion. I can only conclude based on this experience that Truffle Magic are a business who exercise a clear and definite disregard for customers who lose out.
On their website, Truffle Magics business blurb talks of promoting "well being" amongst those who seek out and purchase their product, when in actual fact the reality is that as soon as something goes wrong with a transaction they actually couldn't care less.
By this point in time I was expecting to be enjoying their product with a big smile on my face, trotting down to the local park with my headphones on and having optimistic thoughts about life in general. Not sat writing this review and being ghosted by some charlatans on the make.

Disappointing and expensive mistake on my part.
I hope they have a bad trip.
Not really bad.
Just enough to make them think about the bad things they've done.

3 septembre 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Jesse Webb,

We are a small family business trying to provide the power of psilocybin to people out of the Netherlands where it is legal. This is a business where we all need to take some risks. We recommend all our customers to choose the Track service option so they can follow the package once it leaves out hands.

Our Terms and Conditions states:

” 12. Orders shipped without tracking will not be reshipped or refunded in case of non-delivery. Orders that are shipped with tracking are eligible for reshipment after 3 weeks (EU countries) or 6 weeks (non-EU countries). Orders that are stopped at the border (Customs) will not be reshipped or refunded.”

Unfortunately, it looks like you do not understand, or do not want to, the risks of importing illegal substances into your country. We had nothing to be ashamed of, and we did not steal your money because we packed the product you ordered and shipped it out, and all this cost us money.

We are a respected vendor since 2005 and we have great reviews and partners that support our hard work all around the web.

Kindly,
TruffleMagic Family

Noté 5 sur 5 étoiles

Placed an order

Placed an order, received and enjoyed! I will be a returning customer!

1 septembre 2020
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Réponse de TruffleMagic

Hoy Dylan,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with. Placed an order for buy 2 get one free first week of August and received it 2 weeks later East coast USA-super fast! Truffles were exactly as described. Discreet packaging, fast service and great product...what else could you ask for! Will be ordering again.

31 août 2020
Avis spontané
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Réponse de TruffleMagic

Hoy Christo,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

Noté 5 sur 5 étoiles

JRE brought me here

Ended up here because of JRE talking about psychedelic bee honey, which is stupid expensive and affected me as much as a cigar would. That led me on a path of exploration in the not so legal mail in drug biz. After very minimal research I found dozens of websites, based on the reviews and the fact That I could pay electronically (not mailing them cash) I chose this one. Buying process is different than you’d expect but pretty straight forward. It took them about 3 days to process and about 12 days to deliver. Not going in detail on the effects of the truffles, people like to blow it out of proportion and claim it’s a “life changing experience” but aren’t most drugs? I know Alcohol has brought me there once or twice;)

Long story short: they made it to SOCAL & they do what they’re supposed.

28 août 2020
Avis spontané
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Réponse de TruffleMagic

Hoy AAventura M,

Thanks for your support. We do appreciate it.

One Love!

Truffle Magic Family

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