I ordered the micro needling kit it came to 109.00 they sent a tracking email but any time I tried to see where package was it didn’t have details to track. So I emailed customer service because it ha... Voir plus
L'entreprise a répondu
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Ordered a Microlift System and immediately noticed the shipping address was wrong. Have emailed multiple times to correct and have received no response from support. Can’t tell if the product has ship... Voir plus
L'entreprise a répondu
I canceled the order and subscription 5 minutes after I placed the order. Two days later I received the email that it can't be canceled. When I placed the order it said 50% off but they charged me the... Voir plus
L'entreprise a répondu
TryGlamory.com showed up on my computer. They were promoting the Microlift System box in a plastic envelope which was left on my front porch. I did not use any of the TryGlamory products becaus... Voir plus
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1,3
Mauvais
182 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Bought !
Bought !
No change . The product hard come out of the bottle . Needle made area red with noticeable red doted !!!
Tried to contact of course NO REPLY
Don’t be fooled
10 décembre 2024
Avis spontané
Réponse de TryGlamory
Hello Our Dear Customer,
We apologize for having this kind of experience with us.
Can you please tell us more about what happened? We will make sure to provide the best solution.
About the serum that does not come out of the bottle, may I know if you have tried checking our user manual in our Help Center or Chat? If it does not solve your problem, please email us at our official email address: info@tryglamory.com
With regards to the redness or red dot, this is an expected effect after using a Micro lift device as the tiny needles cause this, but if it seems unusual, please let us know so that we can help you.
Thank you!
I never received the product
I never received the product. They sent me a phone number for a local delivery service. Not UPS or USpS. Called several times only got voicemail and they never returned. Try Glamory refused to refund even though I never received the product. Now the delivery service voicemail is full. This is a scam ladies. Do not buy unless you want to lose your money
24 janvier 2025
Avis spontané
Réponse de TryGlamory
Hello Sharon,
Our apologies if you have this kind of experience with us, but rest assured that we will be working to resolve this.
Can you please email us info@tryglamory.com your order number? because I tried searching for your name in our record it shows no result.
If we are not able to locate your parcel, we will be refunding your payment and it will be prioritized.
We will be waiting for your email.
Thank you!
I left a review a couple of days ago
I left a review a couple of days ago. They finally refunded my money after my credit card company got involved. I still have 6 vials that I can't figure out how to open.
9 janvier 2025
Avis spontané
Réponse de TryGlamory
Hello Kathleen,
Our infinite apologies for having this kind of experience with us.
We admit that it has taken us a little time to respond to our customers lately, as we receive a large volume of emails daily, but rest assured that we are doing our best to reply as soon as we can.
Can you explain the problem further and explain why you can open the vials? Have you checked our user guide manual? You can see it in our Chat with us on our website.
Thank you.
Please email us if it does solve your problem.
Tryglamory - the worst online store
I ordered 2 flacone as advertised 75% off, but received 2 packs (12 pieces) for $212. I was shocked. Tried to call them, and emailed of course. No response at all. I don’t recommend at all to shop with them.
8 janvier 2025
Avis spontané
Réponse de TryGlamory
Hello Elmira,
I am sorry to hear that you have had this kind of experience with us, but rest assured that we will do our best to resolve this problem.
Can you please us more about what happened? I checked our record and it shows that you have two orders of 6x session.
The delay in our response is due to the volume of emails that we receive daily, and we apologize if it takes a little time.
This is a scam
This is a scam. People do NOT buy any thing from this place because it is a scam. Theirs phone number is bogus it is not in service and you will not get ANY help or answers on their fake email. They are NOT credited with Better business bureau. This is a scam
10 décembre 2024
Avis spontané
Réponse de TryGlamory
Hello Peggy,
Our apologies if our phone number does not work at the moment because we are still working on a problem, but rest assured that our email address is working and active, did you email us at info@tryglamory.com? That is our official email address.
If you could tell us how we can help you, it will be our pleasure to assist you.
I ordered a $30.00 special
I ordered a $30.00 special. When I entered my debit card information the screen did not show an overview of my purchase and the amount to be paid, it just said "Thank you for your order". I had to go to my debit card app to see the charge. They charged my card $189.00!
I immediately returned to their ad and requested a full refund. Their policy states that you are able to cancel your purchase as long as you do so within 24 hours of placing the order and the order will be canceled and a refund will be issued for the full amount of purchase. Exactly 10 minutes after my purchase, I canceled payment and the order via email. 5 minutes later, I received a return email from them only to state that my order has already shipped and can not be refunded. Everytime that I email these scammers, the response is always the same, "Thank you for your order. Your order has been shipped" As of today, I have not received the order. I was even charged for speedy delivery in 3 days. If or when I receive this product, I can assure you that it will go to a lab for testing! There is no telling what's in those vials. If you will rob from the disabled, you'll do anything! I don't know how the companies get buy with stealing. Because that's exactly what they do.
30 décembre 2024
Avis spontané
Réponse de TryGlamory
Hello Renee,
I understand that you are frustrated by having this kind of experience, but please be assured that we will work on this until we arrive at the best solution.
Can you please email us your order number or your proof of payment? Because the record that we have, says no order was found under your email address, re****.l*******@gmail.com.
Our team will make sure that this concern will be given the highest priority.
Thank you.
I never received the order
I never eceived the order. It is now 2 months without receiving anything. Asked for a refund. Did not receive it. Only msg staying they will follow up on shipping. This seems like a scam
21 novembre 2024
Avis spontané
Réponse de TryGlamory
Hello Yolanda,
We apologize for having this kind of experience with us. Can you please email us at info@tryglamory.com, your order number so that we can help you locate it?
We assure you that our dedicated team will offer the best resolution.
Thank you!
I made the purchase on December 7th and…
I made the purchase on December 7th and even though I paid for express shipping, the product arrived a month later. I just applied it. Am I the only one who's skin was left sticky? Anyone else?
8 janvier 2025
Avis spontané
Réponse de TryGlamory
Hello Somana,
Your feedback matters to us so thank you for sharing your experience.
Can you please let us know if you combined it with other skin care products? Our serum consistency was watery-like and formulated to leave a light feeling on the skin.
Do not purchase from site
I placed the order on 6 Dec and till now I have not received the items and the support team are of no help. This is a scam and I now have to report this to my credit card company to cancel the transaction
6 décembre 2024
Avis spontané
Réponse de TryGlamory
Hello Geeta,
Our infinite apologies for having this kind of experience with us, but rest assured that we will make sure to resolve this.
Can you please email us at info@tryglamory.com your order number? so that we can locate it for you. If ever there has been a problem during transit, we will make sure to offer you the best solution.
Thank you!
It's a long wait!
I ordered on Dec.12th. 2024, didn't receive until Jan. 2nd. 2025! I even paid for express shipping. So hang in there, for people who are still waiting. I haven't used it yet but plan on using tonight. Also, No instructions whatsoever, so be prepared to go online to see how to use it. I will be leaving another review after 2 uses.
6 janvier 2025
Avis spontané
Réponse de TryGlamory
Hello Lisa,
Thank you for sharing your experience with us.
We would like to apologize if you experience a delay in delivery, but please be assured that we are constantly working on our services so that this will not happen again.
We also apologize if the batch of orders that have been delivered to you does not include a user manual yet as we just included it in our packaging in the new batch.
If you have questions with regards to how to use it or other related questions, please feel free to reach out to us and we will make sure to respond as soon as we can with the best resolution.
Thank you!
I never received my package
I never received my package, and then I get an email almost a month later saying that they had problems delivering it and asking for my address again!!! I immediately asked for a refund and now nobody’s responding… THESE PEOPLE ARE SCAMMERS!!!
12 décembre 2024
Avis spontané
Réponse de TryGlamory
Hello Kendra,
We apologize for having this kind of experience with us, but please be assured that we will be resolving this matter and offer you the best solution.
Based on your statement, if our support team had asked for your address again, there could have been a problem during transit that was out of our control. However, as the seller, we will take responsibility for it.
Upon checking our record, a refund has been processed on the 7th of January, can you please check with your bank if you still haven't received it yet?
If that's the case, please send us an email at info@tryglamory.com so that our dedicated team can check and make a follow up if necessary.
Thank you so much!
First impression not good
I got my order today Jan 3. No instructions. You have to go online to read instructions. It feels like the needles aren’t long enough to go deep in skin. I feel like it just helps me spread the serum on. I think results are more from serum. I have to use my needling first then that so it’s gets deeper. I don’t feel the needles work well. I ordered the first order then I ordered extra for a deal ..but they sent me two of the same and charged more on one. I see if it works in few weeks. So far I’m not impressed to have to put it together with no instructions in box.
3 janvier 2025
Avis spontané
STAY AWAY THEY ARE SCAM ARTIST THAT…
STAY AWAY THEY ARE SCAM ARTIST THAT WILL STEAL YOUR MONEY!! They took over $200 from me!! I’ll be reporting them for their unethical practices.
2 janvier 2025
Avis spontané
Réponse de TryGlamory
Hello Jenna,
Our infinite apologies for having this kind of experience with us, but please be assured that we will make sure to give you a satisfactory solution.
I checked our records, and your payments have already been refunded. Can you please tell us which practices we need to work on?
We work to better our service every day and your feedback is very important to us so that we can make our business and our operations better.
Thank you!
I am taking the product so called serum…
I am taking the product so called serum to a lab at the University my son works at to see if it’s what they say! If not then I will hire a attorney that my friend knows in China
27 décembre 2024
Avis spontané
Réponse de TryGlamory
Hello Tracy,
May we know how we can help you?
I searched our records and there are no results found if I searched your name. Can you please email us at our official email address, info@tryglamory.com, so that we can help you with any of your questions?
Thank you!
ridiculous!! NO INSTRUCTIONS!!!
ridiculous!!! No instructions to tell you how to put the thing together, so like another user above, just taking everything off and just using it like a serum. DETAILED INSRUCTIONS ARE NEEDED/NECESSARY. Boooooo
4 décembre 2024
Avis spontané
Can not get any information on this…
Can not get any information on this order no instruction attached and cannot get any information or how to return it.
19 décembre 2024
Avis spontané
Good luck getting ahold of these…
Good luck getting ahold of these people.
When you fill out there Contact Us Form via email-it won’t send or go?!?!
29 décembre 2024
Avis spontané
Still waiting for my order over three…
Still waiting for my order over three months ago and they refused on giving me a refund! THE WORST EXPERIENCE
28 décembre 2024
Avis spontané
Price gouging at it's finest.
I ordered this product and was charged $89.95 for one system and $119.00 for the second system. I then went on Amazon and the same system was only $15.99 (hello...what?). It hasn't shipped yet so I'm trying to cancel it. I sent the email to info@...
We'll see what happens. I did CC myself.
28 décembre 2024
Avis spontané
Ordered and received in a few days
Ordered and received in a few days. Look forward to a softer look! At 76, not looking for a miracle, just a bit of softness!!
26 décembre 2024
Avis spontané
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