I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I realized my subscription from ROVINA was arriving monthly and requested it to stop as I had enough product . My email was answered very quickly and the necessary adjustments to my subscription we... Voir plus
L'entreprise a répondu
my capsules are pale orange and look diluted. Not the colour shown in ads or even on packaging? It says one gel per day and it’s 12mg but I just read on another review they agree they only contain 3m... Voir plus
L'entreprise a répondu
First of all the response time was almost immediate which I appreciate. The first time I had an issue they resolved it and the second time I had an issue they came thru again. Thank you again for bein... Voir plus
L'entreprise a répondu
I’m giving 5 stars for Arlyn, the person that helped me today. This person was so kind & genuinely caring about my experience. If I come back to using your product, it’s because of Arlyn. Regarding th... Voir plus
L'entreprise a répondu
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bash handle my request fast and professional great customer service thank you bash for all you do

Réponse de Tryrovina
Customer service was very responsive and helpful.

Réponse de Tryrovina

Réponse de Tryrovina
Have canceled subscription multiple times. They keep sending products and charging me. My subscriptions show canceled on their website. But their product keeps coming no matter what we tried. I tried to get my credit card company to block them. They said it was better to cancel card when dealing with scammers.
Be careful

Réponse de Tryrovina
I haven’t say that Anthony handles my concerns with nothing but pure consideration for situation I was dealing with regarding a refund. He was quick to respond and to deal with the problem without any hassle. This company and Anthony have my upmost respect and I would order from them again in the future! Thanks Anthony 😊

Réponse de Tryrovina
Jodi took great care of me I love this company and all there products Again Thank you Rovina !!!!

Réponse de Tryrovina
I ordered the wrong product. Estella was very helpful and professional in handling my request to cancel. I’ll reorder from this site in the future.

Réponse de Tryrovina
They are truly professional and customer based with quality care and attention to detail

Réponse de Tryrovina
Jodi was so experienced n patient. She managed to solve my subscription issue immediately.
Well done & thank you Jodi!

Réponse de Tryrovina
I had a small issue with the ordering of this project and Jodi whom assisted me to get it sorted did a fantastic job. Very kind lady, prompt and willing to assist with my inquiries. Very grateful for her help with customer service. Would like to also add I love this product, and will continue to order.
Kindest Regards
Tosharnee

Réponse de Tryrovina
I love this product and recommend it to all and sundry. Jodi and her team were fantastic at solving a mistake I made in my ordering. I found their help prompt and professional.
Will continue using it, you should too🙂

Réponse de Tryrovina
Customer service, Arlyn, was excellent. I can't evaluate the product because it's only been a few weeks.

Réponse de Tryrovina
It’s only been 1 week since I started taking astaxanthin — no notable changes as of yet. Taking all your advice about how to take it. Looking forward to next few weeks!

Réponse de Tryrovina
I spoke with Jodi and she responded quickly to help me with my situation.

Réponse de Tryrovina
I unfortunately needed to cancel my subscription and Gem was such a huge help! And boy, was she fast :) Thanks Gem!!

Réponse de Tryrovina
Jean I appreciate the information you shared with me it will be very useful in determining my decision

Réponse de Tryrovina
Customer service is fast in responding to any questions. It has been a pleasure speaking with them and getting to know their product. I HIGHLY RECOMMEND THIS COMPANY AND THEIR PRODUCT. They truly care about their customers and believe in their product. So do I 💯

Réponse de Tryrovina
I made this purchase on a whim and didn't realize that I signed up for reassuring purchases. I emailed the company and Angelie was very helpful in getting this resolved. I received a full refund thank you Angelie

Réponse de Tryrovina
Jodi was great at cancelling my subscription

Réponse de Tryrovina
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.