Horrible Experience - a complete headeach
The whole buying experience is a complete fiasco.
I ordered 20 days ago and still have not been delivered.
The customer service is not really responsive and not helpfull. I requested to cancel this order and be refunded but i was told they could not reimburse items already shipped, but yet they are not able to provide a carrier tracking number, which is a pretty basic ecommerce thing.
I am the one having to constantly follow up - They are never reaching out proactively to let me know where is my order.
Basically this company cashed my monney in and think it is ok in 2022 to provide a rubish service to its its customer.
This company is a joke and I will obviously never order again. You should be ashamed Tshotsh, why do you even sale online if you are not commited or equipped to provide a good experience ? Makes no business sense.
waste of time and energy





