TSM AquaticsAvis 

414
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m always more than happy with my orders from TSM. From the personal attention to my orders to the absolutely healthy livestock, I couldn’t be happier. I never order anywhere else. They take th... Voir plus

Noté 5 sur 5 étoiles

Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representati... Voir plus

Noté 5 sur 5 étoiles

Extraordinary service and top notch livestock. I have a 190 Gallon system and most of my fish and inverts have been purchased from TSM Aquatics. Just a couple of gobies I quarantined myself. I have... Voir plus

Noté 5 sur 5 étoiles

Having been in the hobby for close to 2 decades , disease free marine fish are an exception rather than the rule , the fish I picked up from TSM were exceptional , not a scale out of place, feeding r... Voir plus

À propos de l'entreprise

  1. Magasin d'aquariophilie
  2. Ferme d'aquaculture
  3. Magasin de poissons tropicaux

Informations provenant de diverses sources externes

Why TSM? TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

414 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(414)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great product and service

All livestock arrived alive and in good health, and I really liked how they accommodated the shipment date around my schedule. Will buy from them again.

11 février 2021
Noté 4 sur 5 étoiles

My experience was pretty much 5 star

My experience was pretty much 5 star. Customer service was great and their response was immediate. The two fish I purchased looked great and are healthy. I would have rated 5 stars but the Blue Hippo Tang was in water that was around 119sg. I was not expecting that and it took me a long time to acclimate the fish to my tank at 126 sg. The Yellow Tang's water was close to 126 sg as I was expecting.

I am local so I am lucky to be able to pickup my purchases and not have to rely on the mail.

5 février 2021
Noté 5 sur 5 étoiles

Excellent Experience

Besides small orders for CUC, this is my first online order for fish. The packaging was great and the fish were all very healthy. This was the best experience I could have asked for.

4 février 2021
Noté 5 sur 5 étoiles

Black Cap Basslet on pre-order

Got a Black Cap Basslet on pre-order. It came in very cold due to extreme weather, but after a day the fish started taking foods. It's been a week and it's healthy, fat, and readily accepting frozen foods. Best of all, it's disease free. This is my 2nd order from TSM Aquatics, and I can definitely tell you it won't be my last.

4 février 2021
Noté 5 sur 5 étoiles

Have ordered a couple times from TSM…

Have ordered a couple times from TSM and their livestock is all top notch. Sailfin tang was eating nori off clip day one. Blotched Anthias was eating next day, good for a cave/deep water species. Flameback angel is happy ate first day. All three doing well and most importantly healthy. Have no problem skipping QT on my end with fish from TSM. Learned my lesson with other vendors.

2 février 2021
Noté 2 sur 5 étoiles

Didn't get my add-on items

I ordered 2 items online. Then called to add an item. I called a 2nd time to confirm the item was added. I was told everything was good to go. Then was shipped only the 2 items ordered online. TSM did nothing to rectify the situation.

2 février 2021
Logo de TSM Aquatics

Réponse de TSM Aquatics

Mark we sent you an invoice for the additional item you had requested. As we explained to you, the order was never created because you failed to pay the invoice. At the time of shipping the only order in our system was the original one.

Noté 5 sur 5 étoiles

I ordered a Flameback Angelfish from…

I ordered a Flameback Angelfish from TSM and couldn't be happier. The fish came delivered in excellent shape. The water temperature when I received the package on a cold Michigan day was 78 degrees (Perfect). The fish was packaged in a large amount of water and breathing easily. Good looking specimen!

2 février 2021
Noté 5 sur 5 étoiles

Couldn't be more pleased with the two…

Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representatives of their species and were fat and healthy....not to mentioned fully quarantined(not a simple two week observation but a true QT procedure). Both ate within an hour of acclimation and are doing great!

2 février 2021
Noté 5 sur 5 étoiles

TSM healthy fish And willing to help

I ordered 2 borbonius Anthias and there was some misunderstanding with the delivery and I got the fish few hours later than supposed to . They were very stressed when I got them . TSM understood the situation and assured me that if anything happened to the fish they were willing to work something out beyond the normal guarantee.
I am glad they look at every situation individually before making a decision.
The fish are both fine anyway.

30 janvier 2021
Noté 5 sur 5 étoiles

Great place to deal with

Great place to deal with! Matt is very helpful and never got annoyed by all of my emails and questions. Great service and great fish. The fish were very well packed for the trip and all came out healthy, active and best of all ALIVE. After 1 week, I am happy to say that everyone is doing great and eating and socializing. Can't ask for more than that! Love TSM Aquatics!!

29 janvier 2021

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus