TSM AquaticsAvis 

414
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m always more than happy with my orders from TSM. From the personal attention to my orders to the absolutely healthy livestock, I couldn’t be happier. I never order anywhere else. They take th... Voir plus

Noté 5 sur 5 étoiles

Couldn't be more pleased with the two wrasses I ordered from TSM. I've never seen better shipping packaging. Very large bags of water in a very large, protected box. Both fish are great representati... Voir plus

Noté 5 sur 5 étoiles

Extraordinary service and top notch livestock. I have a 190 Gallon system and most of my fish and inverts have been purchased from TSM Aquatics. Just a couple of gobies I quarantined myself. I have... Voir plus

Noté 5 sur 5 étoiles

Having been in the hobby for close to 2 decades , disease free marine fish are an exception rather than the rule , the fish I picked up from TSM were exceptional , not a scale out of place, feeding r... Voir plus

À propos de l'entreprise

  1. Magasin d'aquariophilie
  2. Ferme d'aquaculture
  3. Magasin de poissons tropicaux

Informations provenant de diverses sources externes

Why TSM? TSM operates the largest aquatic super store in the U.S., with over 10,000 sq. ft of saltwater fish and coral. The facility was built to receive, quarantine, and house the highest quality marine life. Here at TSM we understand that the key to a successful aquarium begins with healthy livestock, and we pride ourselves on one of the most comprehensive quarantines in the industry . Upon arrival at our facility, all newly acquired fish receive a series of dips and baths to reduce their initial parasite loads. Once added to their designated quarantine system, the fish receive their first of three rounds of Praziquantal. Copper is raised to therapeutic level and maintained there for a minimum of 30 days. Daily testing with laboratory grade equipment ensures that a consistent level of copper is maintained. While in quarantine, the fish are conditioned to accept readily available frozen food items. Our invertebrates are maintained in fishless systems to reduce the possibility of parasite transmission. We will not sell any livestock that we know or suspect to be unhealthy. We maintain our systems and ship our livestock at a salinity of 35ppt. Our knowledgeable team has over 20 years of combined experience working in public aquariums alone, and decades as hobbyists.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

414 avis

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4,9

Tous les avis

(414)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great communication

Great communication, Fish were packed extremely well and arrived as expected in great condition. All eating right away. Will be back as soon as another fish I want becomes available. Got 4 this time.

5 avril 2021
Noté 5 sur 5 étoiles

The best of the best!

I don’t trust any other LFS besides TSM for my saltwater needs. Picked up a six line from them and some food recently and it was absolutely seamless. Fish is happy and healthy due to their meticulous QT procedures.

5 avril 2021
Noté 5 sur 5 étoiles

I ONLY get my fish at TSM

I ONLY get my fish at TSM! Love these guys. They are very knowledgeable and helpful, and always answer all of my questions. They quarantine all of their fish for 30 days so you know you are getting only healthy fish with no ICK and no diseases. I highly recommend them to anyone who is serious about raising healthy saltwater fish.

4 avril 2021
Noté 5 sur 5 étoiles

My fish arrived extraordinarily well…

My fish arrived extraordinarily well packed, 20 pounds of water for 2 fish. They have all arrived extremely healthy. I am very pleased with TSM and would recommend them to anyone who doesn’t have the skill set or knowledge to quarantine their livestock at home.

2 avril 2021
Noté 5 sur 5 étoiles

10/10

10/10. Awesome shipping and communication. Healthy fish with great quarantine process. I have purchased dozens of very experienced fish from several outlets. TSM is highly recommend. I will continue to use them without a doubt.

2 avril 2021
Noté 5 sur 5 étoiles

Excellent first experience with TSM

I pre-ordered two tangs and a wrasse that were still going through QT, and on the day they were scheduled to finish I received a call from TSM saying the gem tang needed to be kept longer because copper levels had fallen below therapeutic levels their first week. But the rep I spoke with was also concerned that the gem I chose was too small to fit well with the larger sailfin I also ordered and suggested I take a larger specimen they had that was ready to go that was closer to the same size so that there would be less chance of aggression/bullying. Very pleased with the care that TSM puts into not only ensuring that you receive quality, healthy fish, but also that those fish will be happy in their new environment and work well with your tank's other inhabitants. All three fish arrived perfectly packaged and in great condition. Fat, happy, and accepting all different kinds of food right out of the box. I will absolutely be giving TSM my business again.

31 mars 2021
Noté 5 sur 5 étoiles

Very happy with my order

Very happy with my order. Tsm also helped me out while my pre-order was quaratining and allowed me to add another fish that wasn't available when my original order was placed later on with no issues. Fish arrived safely, well packaged, and very healthy.

31 mars 2021
Noté 5 sur 5 étoiles

THE Best Online Retailer for the Marine Hobby

This is one of the best transactions I’ve had in the hobby. The folks at TSM were extremely communicative and the livestock I received were the healthiest I’ve ever purchased. They’ve made a long-term customer out of me for sure!

31 mars 2021
Noté 5 sur 5 étoiles

Simple and easy

Simple and easy to contact and put together an order. Quick responses, even during off hours, & pick up is super easy, just give them a heads up prior so they can get the fish ready.

30 mars 2021
Noté 5 sur 5 étoiles

Matt and Alicia are very knowledgeable…

Matt and Alicia are very knowledgeable in all aspects of the fish/coral industry. Both came from the Camden Aquarium where they learned everything that is needed to properly care for fish and corals. They are starting there own fish hatchery soon.

29 mars 2021
Noté 5 sur 5 étoiles

The best!

Don& Matt are the best! Very knowledgeable and fun to work with. Quality is top notch and always create a first class experience! Would recommend all day long. Keep up the good work!

24 mars 2021
Noté 5 sur 5 étoiles

Knowledgeable, friendly, and top notch service

As always, these guys are amazing. Their customer service and support is top notch, and their quality and expertise cannot be beat. I am always happy to shop with TSM and will continue to do so as long as I have a reef tank (so basically forever)

20 mars 2021
Noté 5 sur 5 étoiles

Glad I choose TSM

Fish and coral were beautiful. All eating and swimming great. The price wasn’t exceptionally high and with all fish surviving and extremely healthy I’m positive I saved money.

20 mars 2021
Noté 5 sur 5 étoiles

TSM Aquatics is the Bomb

TSM Aquatics is the Bomb! The fish I received from TSM were superb healthy specimens. I had the pleasure of talking to a TSM representative on the phone and experienced exemplary customer service. Waiting for the fish to finish quarantine requires some patience but you know what they say,, good things come to those who wait.

17 mars 2021

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