I spoke with George from customer service regarding my energy account, and he was very helpful throughout the process. He clearly explained my options and helped me find a good balance between getti... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
When I left Tulo to go to another supplier with a cheaper fixed rate, there was an issue with the final meter reading and Tulo were excellent sorting this. Excellent customer service. I would not have... Voir plus
online service Theon line service was very good and Gemma was a great help and sorted out my questions quickly and efficiently in all a very pleasant experience thanks to Gemma
Absolutely brilliant company. No hassle, easy support, and low tariffs. Unfortunately I have had to switch but only due to getting an electric car and them not offering an EV tariff currently. Hopeful... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Tulo, we know that managing your energy can feel complicated and overwhelming. That's why we strive to make our service as simple and straightforward as possible, so you can focus on what matters most to you without it costing the world. With Tulo, you can expect clear and transparent pricing, with no hidden fees or surprise charges. Our user-friendly platform allows you to easily manage your account and track your energy usage, so you can make informed decisions about your home energy.
Coordonnées de contact
Vinegar House, 39 Foregate Street, WR1 1DJ, Worcester, Royaume-Uni
- 0333 0165 542
- help@tulo.energy
- tulo.energy
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really helpful customer service
Really helpful customer service. Local company. Competitive tariff
Good service, competitive rates
Switched to Tulo last year, ok rates, comms could be improved, but overall no complaint.
Would recommend
No issues whatsoever from the beginning. Great customer service and competitive pricing.
It’s just simple
It’s just simple - correct charges for the consumption used
COMPETIVE PRICES
Such an easy switchover
Such an easy switchover - they handled everything and it went so smoothly.
Early days review - but good so far
Early days, but it wasa smooth transition over to Tulo, and the price was good, lets see what happens in the long run.
Cut down monthly bills, lifes good
I've just started with Tulo after switching from another company. I've managed to cut down my monthly bill down from £195 to £136 which says it all. overall the transition was smooth and no issues.
No issues as of yet, so cant talk about long term or technical support.
Generally fine but hassle in supplying readings puts me off
Account number 203832
All fine in supply terms, but the hassle factor in providing meter readings is significantly putting me off staying with Tulo. This requires opening the app or web page via the email link and then it emails you so you have to enter a two factor security code. This seems unnecessarily complicated for such a simple thing to just enter readings. The company said they removed this requirement from my account in response to an earlier request but it didn't work. More technical work needed before it's worth the hassle.
Fantastic experience
Great customer service, very friendly and attentive and above all very competitive on price!
Why wouldn’t you go with tulo!!!
Customer service
Easy switching service and actual customer service that you can easily speak to on the phone! Keep me informed about changes and processes. Simple process to check account and bills. Would absolutely recommend.
Good communication and set up on time
Decent company
I ended up overpaying but they refunded me straight away and reduced monthly payments, decent company and lovely friendly member of staff ☺️
Easy accessible online app@ timely…
Easy accessible online app@ timely updating the bills
The switch over we’re almost seemless
The switch over we’re almost seemless. Good job!
All positive so far
All positive so far and easy to change provider. Cheaper than previous provider.
Account Number: 205551
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