Turbo Diesel London Limited Avis 

356
•
TrustScore 3.5 sur 5

3,7

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Bought a turbo which ended up being faulty. Two weeks later a replacement almost turned up but due to packaging issues the courier had to send it back to them. I ended up asking for a refund and my o... Voir plus

Noté 5 sur 5 étoiles

Ordered a turbo for my Vauxhall Zafira - type was confirmed with TurboDiesel & unit was despatched promptly but was actually the wrong part. Genuine error, sent photo of old part which TurboDiesel mat... Voir plus

Noté 5 sur 5 étoiles

Been a great company. Fast despatch I had the turbo next day. Reasonable prices cheaper then a lot of the competitors No issues with anything at all The old core sustained some damage but turbo... Voir plus

Noté 5 sur 5 étoiles

Excellent service from the minute my call was answered. Adrian was superb in sorting my order for a replacement turbo for my mazda and it was delivered next day straight to the mechanic to save time.... Voir plus

À propos de l'entreprise

  1. Fabricant de pièces automobiles

Écrit par l'entreprise

For over 10 years we have remanufactured turbochargers and injectors. Our qualified and professional team work to ensure all our products are 100% ready to install and work just as efficiently as when brand new. We don’t allow half measure; quality is of upmost importance to us!


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

356 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 41 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,7

Tous les avis

(356)

91 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery, haven’t had an issue with anything from them as of yet ! Sent my turbo back last week so just awaiting my deposit back will defo be using them again

2 avril 2025
Noté 5 sur 5 étoiles

Great costumer service and quick…

Great costumer service and quick response, delivery was on time and well packed, turbo fitted and work very well, thank you Adrian for a great service and I recommend to anyone and will be using again if I need to do another Turbo,

17 mars 2025
Noté 4 sur 5 étoiles

Works well so far 👌🏼

Good product so far, haven't had any issues with the new turbo. Genuinely knowledgeable and nice person, helped me find the correct product and got the deposit back. Thank you

19 mars 2025
Noté 5 sur 5 étoiles

Fast and reliable

Turbo was sent out in a good time and was correct and in working order, was straight forward and easy enough to order, only thing is i hadn't heard back about my deposit but I got in contact with them and was dealt with straight away, very professional I would recommend.

20 février 2025
Noté 4 sur 5 étoiles

Positives:- Quick delivery

Positives:- Quick delivery and no problems with deposit refund. Parts appear to be as stated.
Negative:- website is less than professional and email chain is a bit odd.
Overall experience was positive and I’m guessing the company is a ‘one man band’ which would explain the odd website.

4 mars 2025
Noté 1 sur 5 étoiles

AVOID AVOID.

Ordered a turbo for crafter and it squealed on first try I had all new oil lines and new oil so I asked for a refund the reply was no and it was my fault. then he just didn't answer my emails or phone calls so i had to go though the credit card to get my money back. took four months to get the money back. AVOID AVOID.

20 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS COMPANY!!

AVOID THIS COMPANY!!! Seemed genuine to begin with really helpful when getting you to buy their products however anything after that abysmal. Product was okay not as good as they stated. When buying the product they stated that if you go through an app deposit £100 and send you old one back they will give you that £100 back obviously this didn’t happen. When trying to contact them at first they fobbed you off then the final time in contacting them they were verbally abusive down the phone. Obviously an understanding that these things take time and that time was given but all the one star reviews seem to be correct.

14 mars 2025
Avis spontané
Logo de Turbo Diesel London Limited

Réponse de Turbo Diesel London Limited

Hello!

We totally don't understand this review as your surcharge was voided! We do not charge people for deposit as the deposit transactions are only on hold, and appears pending. We have voided your partners deposit on 11th of March and it immediately got removed from your account. We have explained that many times to your partner but he didn't even wish to check his bank statement as he wanted to see +100 in his account. Well that's not how it works as the deposit was never charged by us!!! We have also sent confirmation of this on the live chat. It's simple and if your partner still doesn't understand this then this is beyond us, because people need to be at least a bit intelligent to understand to go into their bank app and confirm if the deposit was actually charged. Your partner also blocked our number and we cannot even get hold of him to HELP him with it. Rediculus. on our side everything is done and you guys got your deposit back

Noté 5 sur 5 étoiles

5 star company great team

The guys at turbo diesel are pros at what they do a fast turn around to the turbo to myself fair price and really friendly to talk to great customer service skills would recommend to anyone who needs to change their turbo ( make sure you check your connector on your old turbo to ensure you order the correct one dont do what i did easy to fix it but its always better to order the correct one) many thanks to the team for a fast easy transaction will keep you in mind for any turbo needs

8 mars 2025

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