Turfmatic Avis 

279
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Tried a few artificial grass brushes, but they did not live up to there expectations. Saw this so far I am very impressed with it. Does everything you need plus easier to use just like a lawn mower

Noté 1 sur 5 étoiles

Terrible customer service. Product didn’t arrive tried every method of communication no response. They still have our money I would not touch this company It’s in my husbands name and we have sent t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After purchasing this item, I was a bit worried because I had no correspondence on my purchase. It just turned up on my doorstep. This machine is awesome like I read and other reviews. It will pul... Voir plus

Noté 5 sur 5 étoiles

Absolutely love the product so far! As a dog breeder it’s amazing at lifting trapped hair in our fake grass and making everything clean and crisp Thankyou! ❤️🐾

À propos de l'entreprise

  1. Fabricant d'outils

Écrit par l'entreprise

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 29 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(279)

111 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I've been using my sweeper for about 6…

I've been using my sweeper for about 6 weeks now, it cleans my turf great, easy to use. I noticed that one of my back wheels was damaged during shipping and I cannot seem to get a response out of them after a couple of emails. Phone calls are a negative as well. This product works great, customer service is lacking.

14 septembre 2025
Avis spontané
Noté 2 sur 5 étoiles

Doesn't collect debris as sown in the…

Doesn't collect debris as sown in the video. Picks up about half as advertised,

3 septembre 2025
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Réponse de Turfmatic

Please see the link below for the correct setting for each range of artificial grass
Level 1 - 1"3/4 to 2"

This will ensure continuous runtime.
https://turfmatic.com/wp-content/uploads/2016/07/levels.jpg

Noté 5 sur 5 étoiles

Well done

Easy to order, shipped quickly, well packaged, easy to put the handle on. Worked great

24 août 2025
Noté 2 sur 5 étoiles

Paid extra for shipping for 2 day but…

Paid extra for shipping for 2 day but it still took an entire week to get delivered! I felt shipping should have been free anyways though! The cost of the product was okay until shipping costs were added which then drove up the taxes too. This is a tool that should cost $300 plus shipping but since it was the fastest option I opted for it over the more expensive tool at the local depot! Turns out after shipping it it was the same price as the cordless option I would’ve received on the same day that this actually got delivered! Now I think I still have to go buy the other tool because this just takes way too long.

31 août 2025
Noté 5 sur 5 étoiles

Was skeptical of any of these sweepers…

Was skeptical of any of these sweepers on the market but this works perfectly! Finally have an easy way to get pine needles up and all the chewn up dog toy stuffing stuck in turf. Couldn't be happier with results. Turf looks amazing!

18 août 2025
Noté 2 sur 5 étoiles

Great product… however don’t expect good customer service as they lack the inability for communication.

Great product, to bad they lack in good customer service. I’ll be taking my business somewhere else for future turf needs. There lack of communication needs work.

12 juin 2025
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Réponse de Turfmatic

Hi Celly,

Thanks for your review, and we're sorry to hear your experience wasn’t a positive one.

We’ve reviewed your order and emails, and believe the issue relates to a duplicated order for the same product. Unfortunately, once items are marked as shipped by our logistics team, we’re unable to recall or cancel them in transit.

The delivery was refused and returned to us via UPS, and a full refund for the product was issued. Shipping costs, however, are non-refundable, as outlined in our terms and conditions.

That said, we understand how frustrating this situation must’ve felt from your side—especially if communication during that time didn’t meet expectations. While we did respond to all emails, we’re always reviewing how we can make communication clearer and more proactive, especially around order status and cut-off times.

We really do appreciate your feedback and thank you again for your custom.

Noté 3 sur 5 étoiles

Works well when it runs

Works well when it runs. However, after 15 minutes of running it shuts off. The outside temperature was about 85 degrees Fahrenheit. I let it sit for a few minutes and it started running again for about 5 minutes. The motor must be overheating and it shuts down to prevent overheating. Bad design.

23 juin 2025
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Réponse de Turfmatic

Please check the user guide for the correct brush setting for the roller. Level 2+ is for short sports grade grass only. 1 or 2 is all that is required on domestic lawns. This will ensure a long/unlimited runtime.

Noté 4 sur 5 étoiles

Good product

Used The Turmatic for the first time for about an hour and a half. Works as described, takes a few passes to get all the debris that’s on the turf. It cannot collect debris that’s close to a fence or structure. Does good job fluffing up grass that are laying flat. Build quality is acceptable, only time will tell on durability and longevity. So far I would recommend.

6 juin 2025
Noté 5 sur 5 étoiles

TURFMATIC

Very impressed with the Turfmatic , does what we expected of it, much quicker and better than a turf brush, I would recommend it.

15 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Great machine!

I love my Turfmatic™ 380 Artificial Grass Sweeper! I have a pepper tree which drops a lot of small leaves and seeds and the machine picked up the mess easily saving me a lot of time! Putting it together was really easy. For now I only experimented with the two top settings and they did the job no problem.
I am really happy with my purchase, money well spent!

1 juin 2025
Noté 1 sur 5 étoiles

Stay away from!!

Over loads, blows breakers in 15-20 minutes of use. Brush can’t get closer than 6” from edges. Save your money and find another option.

30 mai 2025
Avis spontané

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