Turned Art Avis 

460
•
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From order to delivery, 4 days. Wanted something really special for our dearly departed and missed 26 year old African Grey parrot and this certainly is remarkable. The price really didn’t matter bec... Voir plus

Noté 1 sur 5 étoiles

the back and forth to get the font correct and the lack of phone contact made this take very very long. I bought this as a gift for a real estate transaction and here it is almost 6b months later.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simply want to say that Turned Art created a beautiful work of art for us. Asked them to combine individual pictures of our 3 Grandchildren into one work of art, and the result was fantastic. The W... Voir plus

Noté 5 sur 5 étoiles

Turned Art is an unbelievable game changing gift ! I bought two items and both were a HUGE hit. Everyone was asking if I did it ( LoL) ! Turned a beautiful moment in time into something extraordi... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

460 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(460)

103 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

SAVE YOUR MONEY

SAVE YOUR MONEY! Did not arrive in time for Xmas despite being ordered in plenty of time. Terrible quality - I did approve preview but expected the final version to be more than something I could have knocked up with a standard filter on my iPhone. Certainly not worth the money. I could have had this printed locally for 1/10th of the price. Paper very flimsy. One star given as frame is ok (but again very standard and could have got much cheaper) and e mails regarding proofs went ok with amendments being made promptly.

7 janvier 2025
Avis spontané
Logo de Turned Art

Réponse de Turned Art

Your parcel was shipped in good time for Christmas on the 13th December but unfortunately it got lost by the courier. So we sent a replacement as soon as it was clear that it was lost, but then it was unfortunately too late to arrive before Christmas. We're sorry this later than expected delivery has spoiled your enjoyment of the product.

Noté 3 sur 5 étoiles

Not watercolour finish as advertised

The advertised art was marketed as "watercolour finish" however what I received was my photos with a watercolour background and wash throughout, the actual photos weren't watercolour, they were still the same photos, plus the order email confirmed delivery within 4-6 days, and it took 2 weeks to arrive

19 décembre 2024
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Réponse de Turned Art

Sorry if you were confused by some of the timings communicated in our messages, typical timings are normally 1-2 weeks, please see the Shipping Info page for more details. Customers generally prefer faces to look more photo realistic and not too arty, but we offer unlimited revisions so if a customer wants a stronger watercolour effect then our designers will be happy to revise the image.

Noté 4 sur 5 étoiles

Service was great

Service was great, and double checked I was ok with the picture, I would use again.
The only reason it isn't a 5 star is the picture you review looks great, the picture arrived looking grainy/pixeled.

It was an oversight on my end as the picture provided (taken by a phone) isnt going to look the same when stretched.
The -1 star is because it would have been nice to know that the picture provided when blown up looks pixeled as the review picture looked perfect.

19 décembre 2024
Logo de Turned Art

Réponse de Turned Art

Thanks for your feedback. You are correct that the images created will reflect the image quality of the photos provided. The preview images we provide are full resolution so you can zoom in and see exactly what the image quality will look like, it should never be a surprise what your final product will look like.

Noté 5 sur 5 étoiles

5 Stars!

Great communication, and the art work came out beautifully! Will definitely use this company again in the future.

18 décembre 2024
Noté 5 sur 5 étoiles

Above and beyond my expectations

Above and beyond my expectations. I purchased a canvas for a family member this Christmas. It came out stunning, better than I hoped. It will make a keepsake for our family foe years to come. Working with turnedart was simple, professional, and they got it here before Christmas!

20 décembre 2024
Avis spontané
Noté 2 sur 5 étoiles

I asked for a redo/correction of the…

I asked for a redo/correction of the turned art combo of three pictures. The second recreation still wasn't quite what I wanted. I didn't know there was a timeline on send feedback before it would go to print. So now I'm stuck with something I don't love.

18 novembre 2024
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Réponse de Turned Art

We're sorry to hear about what happened. I've checked your order and it was 12 days after we sent the revised images before it was printed and shipped and we hadn't heard back from you at all during that period. We communicate in at least 3 email communications that images are auto-approved after at least 5 days of no response, or we can put an order on hold if a customer requests more time.

Noté 4 sur 5 étoiles

Responsive

They are very responsive and accommodating to your revision needs.

17 novembre 2024
Noté 5 sur 5 étoiles

Great Experience! Beautiful product!

This caught my eye because it’s a creative and unique was to put on artistic spin on captured memories. It makes for a fun and one of a kind gift. It was very easy to order, the artist contacts you for input and if you want changes done. I loved how they provide different options and color schemes to choose from. Must experience! You won’t be disappointed!

17 novembre 2024
Noté 5 sur 5 étoiles

this is an anniversary gift

this is an anniversary gift. I copied a picture of them from Facebook that the couple had posted so I knew they liked the picture. Then I sent it TurnedArt —wow!! it’s so clear and unique -that’s awesome. I love it, and I know they will too When I give it to them. Very happy with the results.!!!!

8 novembre 2024
Noté 1 sur 5 étoiles

It is very blotchy faces are very red…

It is very blotchy faces are very red not at all what I expected

19 octobre 2024
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Réponse de Turned Art

We're sorry to hear that some part of the image weren't what you expected. We provide all customers with a full resolution proof image and offer unlimited revisions so that any issues can be found and fixed before it gets printed. Customers are asked to zoom in and check the proof image in detail so that the final print should not be a surprise when it is received.

Noté 4 sur 5 étoiles

Nice product

Good service. Product was eye-catching. Colours more vivid than expected though. Perhaps consider some slightly toned down options. Prompt delivery.

19 octobre 2024

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