Turned Art Avis 

460
•
TrustScore 4 sur 5

4,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From order to delivery, 4 days. Wanted something really special for our dearly departed and missed 26 year old African Grey parrot and this certainly is remarkable. The price really didn’t matter bec... Voir plus

Noté 1 sur 5 étoiles

the back and forth to get the font correct and the lack of phone contact made this take very very long. I bought this as a gift for a real estate transaction and here it is almost 6b months later.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Simply want to say that Turned Art created a beautiful work of art for us. Asked them to combine individual pictures of our 3 Grandchildren into one work of art, and the result was fantastic. The W... Voir plus

Noté 5 sur 5 étoiles

Turned Art is an unbelievable game changing gift ! I bought two items and both were a HUGE hit. Everyone was asking if I did it ( LoL) ! Turned a beautiful moment in time into something extraordi... Voir plus

À propos de l'entreprise

  1. Boutique de cadeaux

Écrit par l'entreprise

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

460 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(460)

103 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I wasn’t very happy with my print

I wasn’t very happy with my print. I accepted the preview hoping it would look nicer in person which is wasn’t. They already took way too long to make my second preview which is why I made that decision. They weren’t very helpful with a refund. Wouldn’t use again

29 mars 2025
Avis spontané
Logo de Turned Art

Réponse de Turned Art

The previews we send to all customers are the exact image which is used to print the final product, which is why we encourage all customers to review it in detail and ask us for changes if there are aspects which are not perfect. We also offer a full refund up to the point that an image is approved to go to print, but we can't offer a refund if it has already been printed since it is a personalised product.

Noté 5 sur 5 étoiles

So special!

So easy to navigate your site, which is a challenge when a senior!! The speed of the process and finally the artwork is so beautiful and special! Has pride of place in my home!! I get to see my husband’s beautiful smile everyday! Thank you!

16 février 2025
Noté 1 sur 5 étoiles

You will wait for your order beware

Order was placed 2 weeks ago and my order has not yet shipped

18 février 2025
Logo de Turned Art

Réponse de Turned Art

Your order was already shipped last week, all the prints are together in one parcel which is due for delivery today or tomorrow. Please check your spam folder if you didn't receive the tracking link when it shipped.

Noté 1 sur 5 étoiles

They lie about their timeline

They quote you a certain time frame and do not stick to it. They say with 1-2 days after agreeing to version of their art you select. Mine has taken 8 days and still it has not been printed, let alone shipped.

10 février 2025
Avis spontané
Logo de Turned Art

Réponse de Turned Art

We're sorry your order printing took longer than normal during the busy Valentines week. We provide typical timings only because we use a third party commercial printers, all these timings are shown on the Shipping Info page. I'm glad to see your order was successfully delivered on Monday

Noté 3 sur 5 étoiles

Nice, but...

Do I like the results? Yes. I like how it turned out. Is it water color? No. It's water color like. I've seen apps that get similar results. I had my picture framed and matted. I would have given a higher score but it's a bit pricey for what you get.

17 janvier 2025
Logo de Turned Art

Réponse de Turned Art

Thanks for your feedback. We can adjust the strength of the watercolour painting effect so customers are encouraged to ask for revisions if the first version created is not perfect. Everybody has a different idea of how they want it to look which is why we offer the unlimited revisions.

Noté 5 sur 5 étoiles

It’s a beautiful piece of art

It’s a beautiful piece of art! The colors are beautiful and we are very happy with our purchase. It arrived safely and very well packaged. The approval of the art came fast and I liked the different options to choose from. It was an easy process. Thank you!

19 janvier 2025
Noté 1 sur 5 étoiles

DO NOT USE THEIR SERVICE!!

DO NOT USE THEIR SERVICE
I ordered a portrait weeks in advance for my event, it's been almost a week past my event, 3 weeks after I placed my order, and I have yet to receive my portrait. I reached out to them multiple times and each time they said they don't know when my order will be delivered. They always reply DAYS after I send them an email, and now they have ghosted me and will not reply. A total scam, save your money.

EDIT: They are lying in their response as well. It’s been a week since my event i had last week, and I placed an order almost 3 weeks ago. They keep blaming USPS when they didn’t even send me an initial preview until over a week after my order was placed (on their guidelines it says it takes “up to 4 days” for a preview), and they told me it hasn’t even been printed yet when I reached out a week later after I approved it, on the day of the event. So no, it’s not USPS’s fault that my order still isn’t here when it takes them over 2 weeks to even start the shipping process. I asked them multiple times throughout the process to let me know if they thought they wouldn’t be able to deliver on time so I can make other arrangements for the event, and they ignored me every time.

6 janvier 2025
Avis spontané
Logo de Turned Art

Réponse de Turned Art

We're sorry to hear that your USPS parcel is only going to be delivered a couple of days after your event. Your order was only placed 2 weeks ago and we do provide typical timings on our Shipping Info page showing that orders can take up to 12 working days and just demanding that a parcel arrives quicker does not help the process go faster.

Noté 5 sur 5 étoiles

I burst into tears of joy!

I burst into tears when I opened up the package containing the photo of our daughter. It was a final photo of her smiling before she passed from cancer a year later. It is hanging in a place of honor and her five children and two grandchildren ( our five grandchildren and two great grandchildren) Can now see how lovely she truly was! Thank you for a job performed with great care. Reverend Dr Thomas, Hilt, and Dr. Carolyn Hilt, Sarasota, Florida.

23 janvier 2025
Avis spontané

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