The Vines Supply Co Avis 56

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

probs best clothing company i’ve ever ordered from- sale was v good like half price, delivery is free down to a pretty low price, is very fast and feels very personal which is always nice. comes with... Voir plus

Noté 5 sur 5 étoiles

These guys seriously went above and beyond. Item off eBay never arrived, I contacted them, within 24hrs a replacement arrived. Five Star service, however, 3 weeks later I get notification from Royal... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service. Although the wrong size was initially sent to me, on phoning them and explaining and also that the item was needed quickly as a birthday present, they went out of their way... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Unfortunately my initial purchase was lost in the post. I could not have received better customer care from Paul who offered a choice of a replacement tshirt which I am very happy with perfect. Grea... Voir plus

À propos de l'entreprise

  1. Magasin de patins
  2. Magasin de vêtements pour hommes
  3. Magasin de chaussures

Écrit par l'entreprise

The Vines Supply Company - Premium skate store located in Solihull. We stock a curated collection of the finest international brands. Visit us online or in store for skateboard hardware and accessories. Apparel & Equipment from brands including Polar Skate Co, Butter Goods, New Balance Numeric, HUF, Vans, Adidas Skateboarding, Dickies Skateboarding, Dime MTL and Bronze 56k.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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Noté 1 sur 5 étoiles

Still haven't received my order placed…

Still haven't received my order placed nearly 2 weeks ago, no communication from seller so in limbo now.
We have had to purchase elsewhere and hope for a refund! :(

5 avril 2022
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Réponse de The Vines Supply Co

Apologies this item was late, unfortunately we've had issues with small items with Royal Mail. As they have now been delivered and you have been refunded would it be possible to revise the feedback? Many thanks

Noté 5 sur 5 étoiles

Excellent price

Excellent price, ease of ordering and process, delivery was very reasonable and good. Only thing that could be improved is the tracking.

26 février 2022
Noté 5 sur 5 étoiles

Visited looking for a skate present for…

Visited looking for a skate present for a family member. The staff were really friendly and helpful and the shop looks great. They've got items you don’t really find elsewhere. Would definitely recommend.

8 janvier 2022
Avis spontané
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Réponse de The Vines Supply Co

✌🏼

Noté 5 sur 5 étoiles

Rad store

Found everything great from start to finish. Guys in store are nice guys, owner is down to earth chap with a chilled vibe. Tee is high quality, really impressed. Would deffo recommend.

3 janvier 2022
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Réponse de The Vines Supply Co

🤜🏽

Noté 4 sur 5 étoiles

Great

It looks good, arrived quickly but as it’s a present I can’t comment yet.

7 décembre 2021
Logo de The Vines Supply Co

Réponse de The Vines Supply Co

🤙🏽

Noté 5 sur 5 étoiles

All good

All good excellent service with quick delivery and product as described

6 décembre 2021
Logo de The Vines Supply Co

Réponse de The Vines Supply Co

✌🏼

Noté 1 sur 5 étoiles

Appalling service

Ordered from here and item took ages to arrive. Was a present for a birthday which was missed, tried ringing, emailing, using Facebook, Twitter and their on line chat to contact them and chase order. Initially replied to say they would send out another but then communication stopped, wouldn’t answer requests for refunds. Not the only person to have problems with this company. Will not use again and advise to avoid.

1 mai 2020
Avis spontané
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Réponse de The Vines Supply Co

Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.

Noté 1 sur 5 étoiles

Terrible service. Avoid

Terrible service.
Over 4 weeks to finally receive an order which I cancelled and wanted a refund for due to no communication from the company at all. Or their other company Radgirl.
No response on phone, email or messenger, had to resort to social media to which I and and others were ignored only to get reaponse after letting them know they had been reported to trading standards.
Avoid this company.

30 avril 2020
Avis spontané
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Réponse de The Vines Supply Co

Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.

Noté 1 sur 5 étoiles

Useless

Useless, I've ordered a product as a gift and tried to make a size exchange, which should be straight forward, however it has involved an unnecessary amount of emails and Facebook messaging and posts on their site to get any response from them at all. When they have responded they have suggested that they will be posting the exchange product tomorrow several times but provided no tracking number and nothing has turned up. Several other people are on they're Facebook page asking for refunds and complaining of poor communication too so I guess I'm not alone in this debacle of a shopping experience. I wouldn't buy anything from them again and would suggest you avoid them too.

30 avril 2020
Avis spontané
Logo de The Vines Supply Co

Réponse de The Vines Supply Co

Apologies the service you received wasn't to our usual level. Unfortunately, this order was placed when all staff were on furlough and the owner was working an additional job due to the uncertainty surrounding business financial support. We hope to be able to serve you again now that normal service is resumed. Sorry again, thanks.

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