using this service has been great, it was easy getting started, the consultations are always quick. anytime i needed to reach out to customer service i’ve received quick replies. Dr May Lin Chu was so... Voir plus
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Lisez les avis des autres
They sent my script directly to my pharmacy at no cost and gave me a couple months before they charged me I should have thought to cancel before I was charged but I was crazy busy. The process of canc... Voir plus
L'entreprise a répondu
Cheers to Twentyeight Health! I always had a wonderful experience throughout the years. Their team communicates clearly and responds quickly whenever I have questions. Thanks to Ana, Maria, and Marilu... Voir plus
L'entreprise a répondu
Easiest and most accessible way ive ever received care all from my couch!!! Amazing nurse & care team and everyone is so eager to help. Amazing service 10/10 recommend. May-Ann is amazing and did an a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
High-quality, discreet, hassle-free healthcare. We prescribe & discreetly deliver birth control, herpes treatment, & the morning after pill. Doctors will answer your questions and provide ongoing care. We partner with US-licensed doctors who use their extensive experience in women’s health to give you the best care in a judgement-free environment. Affordable & accessible, always. Now accepting Medicaid in many states!
Coordonnées de contact
330 E 38th Street, 10016, New York, Etats-Unis
- 929-352-0060
- contact@twentyeighthealth.com
- twentyeighthealth.com
4,5
Excellent
978 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Thanks to Twentyeight Health !!!
Thanks to Twentyeight Health I was able to get started on birthcontrol again without leaving my exclusively breastfeeding baby at home to go spend hours traveling to and waiting to be seen just to get back on birthcontrol. They are so quick to answer back with any questions I had. Thank to Laura ! I highly recommend so so convenient especially for busy moms.
26 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Erika,
Thanks so much for sharing your experience using our service! I'm so glad to hear we were able to help you conveniently access your birth control despite your busy schedule as a new mom. :)
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health, and we look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist.
Sincerely,
Kelsey (she/her)
Valeria went above & beyond to help me…
Valeria went above & beyond to help me with an issue at the pharmacy. She also kept me in the loop with updates & changes.
28 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Courtney,
Thanks so much for sharing your experience using our service to pick up your medication at your local pharmacy.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Valeria from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Quick and helpful
I have tried a few telehealth medical companies for birth control/uti meds/etc and this was the quickest and least expensive so far. Nicole answered my questions in a neat little thread and I didn't have to keep getting pushed around to different helpers :)
23 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Mary,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Nicole from our Care Team has provided you with the level of individualized care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Kelsey (she/her)
Every time I have an issue or question
Every time I have an issue or question, the responses are almost immediate. Not only do they answer the question, but they make sure to cover any possible follow up questions. Laura has helped me a few times and is amazing.
8 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Katie,
Thanks so much for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Laura from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist!
Sincerely,
Danielle (she/her)
Had some issues with my packages not…
Had some issues with my packages not coming in. Arthessa was a great help. They were very responsive and kept me in the loop. We got to a resolution fairly quick.
3 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Liz,
Thanks so much for sharing your experience with us!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so happy to hear Arthessa from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime you have any questions through email, chat, phone, or text message!
Sincerely,
Danielle (she/her)
Awesome customer service like always!
Marilu was so helpful! She addressed all of my needs and concerns in a quick and timely manner. :)
7 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Liz,
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Marliu from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Amazing company
Amazing company! I’ve been using them for years and never disappoint. Especially love working with Clear from their Care Team. They are always helpful - highly recommend!
8 juillet 2025
Avis spontané
Réponse de Twentyeight Health
Hi Shannon,
Thank you for sharing your experience using our service over the past few years!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Clear from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Amazing customer service as well as an…
Amazing customer service as well as an easy online way to achieve birth control, also many other health benefits. Thank you !
4 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Nicole,
Thank you for sharing your experience using our service to access your birth control!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
super easy!
Using twentyeight health has been super simple and easy for me! I get my birth control from them and they’re very kind! I had to restart my prescription and Jay answered all my questions promptly! I appreciate twentyeight health’s hard work!
26 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Alice,
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Jay from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Easy process and great quick service
Easy process and great quick service. Loella was ready to work with and answered all of my questions!
21 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Erica!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Loella from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
I've been using twentyeight health…
I've been using twentyeight health since Covid and I can't find the right words to express how wonderful they are. Kelsey was awesome with helping me still receive services when I couldn't afford it. Getting help is so easy, convenient, worry n hassle free. I don't know what I'd do if it wasn't for them. Thank you Twentyeight Health, every single one of you rock!!
Jackie Turner
24 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Jackie!
Thank you for sharing these kind words about your experience using our service for the past few years! We're so grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. It was so great to speak with you and help find a solution that was right for you. I'm happy to hear we've continued to provide you with seamless, worry-free access to the care you need.
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Valeria was such great help in my order…
Valeria was such great help in getting my order fulfilled. She was efficient and very friendly. I will be using this site in the near future.
I highly recommend.
17 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Kendra!
Thank you for sharing your experience using our service!
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Valeria from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future! Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Love twentyeight
The website is easy to use, I always get my birth control when I need it, and the online chat feature is really helpful (especially Mel).
23 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Megan!
Thank you for sharing your experience using our service! We're grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Mel from our Care Team has provided you with the care you deserve.
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
I want a refund asap
I have been using this company for 3 months. I originally got a prescription with them for generic YAZ birth control. They sent me a brand one month, and a different brand without telling me the next month. I googled it, and thankfully it was similar to YAZ. I have a serious issue with their communication because it’s lacking totally and they don’t seem too concerned with a patients awareness of what they give you, when they change your plan, when things happen that need their attention which leads me to my ultimate complaint. I was waiting on my 3rd round of birth control and am on last 3 of my last pills of the 2nd month. I was surprised to have not received it yet. I look at my account and nothing out of the ordinary is going on. Says I should be receiving it on the 16th of June. It was the 20h when I looked. So I contacted the customer service line and eventually was told the following day they didn’t send it because the insurance I have needs an extra copay now. No thought to inform me well before this, nothing in my account, no apology. Now I am without my medicine and having to pay another doctor to get another prescription. This is total negligence to me and I will never, ever recommend a company this dismissive of my health, time, and money again.
21 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi there,
Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is definitely not the experience we hoped you would have with our service, so we truly apologize for any inconvenience or disappointment.
We would truly appreciate the opportunity to look further into these concerns, as our team is committed to prompt and efficient care. I've reached out to you directly through Trustpilot in order to do so, and hope to hear back from you soon!
Sincerely,
Kelsey (she/her)
This company was very helpful and…
This company was beneficial and patient with me when I needed it. They went out of their way to help when I needed it.
18 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Anna!
Thank you for sharing your experience using our service! We're grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has provided you with the care you deserve.
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Absolutely Incompetent
TwentyEightHealth is a joke. Don't waste your time or your money for people who are so incompetent that after a week's time of speaking with their doctor, are somehow still unable to submit a script to a local pharmacy, which is done digitally. It's like sending an email for these people, wtf. Additionally, what's the point of an online chat feature or even more insulting, a company phone number if it only goes to VM? I called within their phone hours AND I still can't get someone of the phone. This a joke for a "health company," that supposedly has the authority to prescribe medication. They clearly have no interest in retaining a new patient if they can't prioritize their health, who again, has been patient for a week already. That is NOT OKAY.
19 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Ada,
Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is definitely not the experience we hoped you would have with our service, so we truly apologize for any inconvenience or disappointment.
We would truly appreciate the opportunity to look further into these concerns, as our team is committed to prompt and efficient care. I've reached out to you directly through Trustpilot in order to do so, and hope to hear back from you soon!
Sincerely,
Kelsey (she/her)
Everything went so smoothly & the…
Everything went so smoothly & the communication is fast.. highly recommendable!
18 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi there!
Thank you for sharing your experience using our service! We're grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear our Care Team has been able to provide you with the care you deserve.
We appreciate your recommendation and look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Marilu was quick to respond and…
Marilu was quick to respond and provided me with All the help I needed. Thank you. Always professional helpful and friendly
9 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi there!
Thank you for sharing your experience using our service! We're grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Marilu from our Care Team was able to provide you with the care you deserve.
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
Such an easy process
Such an easy process! When I had questions, Ana was so so helpful and kind! Thank you Ana!
16 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Sophie!
Thank you for sharing your experience using our service! We're grateful to have you as part of our community.
Our mission is to empower individuals with trusted information, affordable access, and convenience for their reproductive and sexual health. I'm so glad to hear Ana from our Care Team was able to provide you with the care you deserve.
We look forward to serving you in the future. Please feel free to reach out anytime and we'll be glad to assist! :)
Sincerely,
Kelsey (she/her)
I’ve been waiting over a week…
I’ve been waiting over a week for birth control approval. When I signed up orginally I was told one day to approvals so as you can imagine this is very inconvenient now waiting so long to start my birth control and is putting me at risk for pregnancy…. YIKES. I reached out to customer service where Mel was more than accommodating and said she prioritized my request to the top of the queue. Knowing their isn’t much more she could do I was very satisfied with the customer service end of the company however still waiting on birth control. I will update my review accordingly when I actually receive some sort of confirmation and birth control
16 juin 2025
Avis spontané
Réponse de Twentyeight Health
Hi Kristen,
Thank you sincerely for providing this feedback. My name is Kelsey and I'm a member of the Escalations Department here at Twentyeight Health. This is definitely not the experience we hoped you would have with our service or our typical wait time, so we truly apologize for any inconvenience or disappointment.
We would truly appreciate the opportunity to look further into these concerns, as our team is committed to prompt and efficient care. I've reached out to you directly through Trustpilot in order to do so, and hope to hear back from you soon!
Sincerely,
Kelsey (she/her)
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