TwinSunHeating Avis 

Originally was looking for someone to service our boiler and we found these guys. We signed up for the monthly subscription and paid a small charge for piece of mind. Our boiler has recently gave in completely and the team were more than helpful even replying after office hours to try and get us booked in at short notice. On the day we had Rob he was here all day and talked us through The changes at the end he was polite and professional and cleaned up his mess when he was finished. Nothing was too much hassle for these guys. Would recommend 100%

Great service. I posted the job on a Saturday after trying with British Gas to get a servicing appointment (the soonest they could offer me was June). Was contacted by Twinsun for a quote quickly the same day and a servicing appointment booked within 48 hours. Safe to say I cancelled my contract with British Gas and I’m now a Twinsun servicing customer. Really impressed! The engineer was really helpful and got the job done 🙌🏻

Very reliable. Excellent work very clean and tidy. Would recommend.

Very pleasant engineer was able to locate the fault immediately 👍

Good communication before the visit. We were kept in the loop as to when the visit would take place. They identified the problem with the radiator quite quickly. I have used TwinSun previously. Will do so again on the future.

Very efficient service and prompt replies. Team came quickly to quote and very informative.
Unfortunately the price was very very expensive as if they were more competitive and in line with the other quotes I would have chose Twinsun hearing.
5 stars given for their excellent customer service at quite stage.

Friendly guys, quick workers and were great in detailing what work went undertook, also took the time to explain the care plans which we are considering

Great experience. We struggled to get gas safety engineers to commit to a date for a check of some appliances in a new home after two weeks of trying. TwinSun were super responsive and were able to get someone out for a standard check and boiler service in less than two days. Reece was great and answered any questions I had, very considerate and overall would recommend to anyone. Everything done to what we were quoted and no hidden extras except a small part which were would expect, will be using again!

Came same day when we enquired about a noisy boiler. Day before Christmas Eve! Even came out later when we got locked out of the house and had to rearrange. We have a service plan so no call out fees for us :)

Boiler has never run so quietly and efficiently since my TwinSun service. Every step of the way from the initial phone call to book an appointment through to the engineers visit, they were friendly, knowledgable, and experienced. Would highly recommend.

Greatworkmanship,
Great comminication,
Understood urgency
And very time concious

My boiler service was carried out efficiently and professionally. The engineer was polite and friendly 😊

Andrew, our Twin Sun engineer, attended promptly, and quickly assessed what was needed to repair our boiler. His explanation was clear and professional and his work effective. Andrew was also very pleasant and polite. I would recommend Twin Sun as a family firm whom I would trust to do a great job. Thank you, Andrew, and Jill, who co-ordinated our appointments.

Absolutely fantastic. My boiler stopped working and they came out straight away to diagnose the issue and get be back with heat straight away. I would highly recommend these to deal with any of your issues.

Twinsun are a truly outstanding and professional trade team. The quality of their work and their attention to detail is unrivalled in the modern era of finding a great plumber and heating engineer online. Please don’t hesitate to use Andy and his team, they are smart, clean and always on time. They called at my home twice and do a great job at very reasonable prices. Highly recommended.

Brilliant service and communication engineer was great top work and great service

Originally no hot water,Had more than 1 fault to overcome on boiler, including my mistake of crossing over pipes in bathroom,good advice given, knowledge was key.would not hesitate to have them back ,this company will be be my 1st to ring in future.thanks andy. and thanks to jill making the process easy to pay/appointment effortless keep up the good work.

We recently had our annual boiler service carried out by Twin Sun Heating Ltd and I cannot speak highly enough of the experience. From the very beginning, their professionalism shone through. The booking process was simple and efficient, with clear communication and prompt confirmation. What really stood out was how well they kept us updated on the day of the appointment, no guessing games or waiting around. They let us know exactly when to expect the engineer, which made the whole process stress-free and convenient.
When Reece arrived, he was the perfect example of professionalism and expertise. He took the time to explain what he was doing, answered all our questions patiently and demonstrated an impressive depth of knowledge about our system. It’s clear that Twin Sun Heating only employs highly skilled engineers who genuinely care about the quality of their work. Reece carried out the service efficiently and left everything spotless, ensuring the boiler was running perfectly before he left.
It’s rare to find a company that combines technical excellence with such friendly, reliable service. Twin Sun Heating Ltd truly delivered on every front, punctuality, professionalism, and top-quality workmanship. We now have complete peace of mind knowing our heating system is in safe hands for the colder months ahead.
I would highly recommend Twin Sun Heating Ltd to anyone looking for trustworthy, skilled, and courteous heating professionals. They have earned our loyalty, and we will certainly be booking them again for next year’s service and any future heating needs. An absolutely first-class experience from start to finish!

Brilliant service highly recommended. Engineer was professional from start to finish, explained everything in detail, could not be happier with the service provided.