TwinSunHeating Avis 

205
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Was having some issues with my hive heating controls connecting with the app and thermostat despite advice fro. Hive AI. James arrived promptly on time and was able to reset the hive and get it functi... Voir plus

Noté 5 sur 5 étoiles

Grateful new customer! Contacted Twinsun after a fault with my flue (which left me with no boiler/hot water) wasn't covered by my current plan with another co.. They were very helpful, came out same d... Voir plus

Noté 5 sur 5 étoiles

Engineer arrived on time, polite and knowledgeable. Finished the service in an hour and all went well and he was very helpful.

Noté 4 sur 5 étoiles

Professional and quality work. Online interface was excellent. A little in your face regarding contact for a review for my liking.l accepted quote for materials plus two hours work. Engineer arrived a... Voir plus

À propos de l'entreprise

  1. Chauffagiste

Écrit par l'entreprise

Gas boiler service, repair and maintenance company offering service and care plans. We are a gas boiler service and maintenance company based in Wigan, serving the North West We have over 20 years experience working on domestic gas boilers, with continuous training in the field to ensure we can offer the best possible service. We take great pride in our gas boiler servicing being thorough and precise with the latest in servicing and diagnostics equipment. We offer: - Gas boiler servicing - Gas boiler service plans - Gas boiler repair Our bespoke service and care plans give you all year round peace of mind knowing your heating maintenance is just a call away. We pride ourselves being a company that is small enough to care about our customers as individuals but large enough to be able to serve our customers quickly and efficiently. We have an admin team that is available 8am-9pm weekdays and 8am-4pm weekends. Get in touch to see how a premium and modern heating company can give you Peace Of Mind For Your Central Heating.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

205 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(205)

64 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Contacted Andy @TwinSun Heating Ltd for…

Contacted Andy @TwinSun Heating Ltd for an emergency call out (boiler had gone down) Andy couldn’t have done more to accommodate us at such short notice. From start to finish the experience was great, fantastic communication and kept in the loop the entire time with diagnosis of fault and repair cost, would highly recommend this company.

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Serviced our boiler

Serviced our boiler, it’s never had a service like this before, the guys were incredibly thorough, striped my boiler right down and cleaned everything. They were very clean and tidy and he was very polite, well mannered and professional, highly recommend these to anyone!

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

Amazing service just when we needed it, on time, well presented and professional!

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Gas leak repaired

Had a gas leak with the gas capped off by Eon Next. Reece came out promptly, identified and repaired the issue within an hour. Excellent service

25 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Twinsun Heating (Andy Jones)

Twinsun Heating (Andy Jones) has installed and maintained my Baxi Gas Boiler for a number of years. I have always found him to be conscientious and reliable. He has a first-class knowledge of his trade and is friendly and helpful. I will continue to use Twinsun Heating and would highly recommend his work.

10 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Exemplary boiler swap

From start to finish, the communication and customer service provided was exemplary. The quote for my new boiler was competitive, and within a fortnight the work was completed to a very high standard. Tradesmen were friendly and informative, tidy and cleaned up after themselves. I couldn't be more pleased!

14 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional

Reece turned up on time. He was polite and respectful. He had a professional attitude to his work. The work was completed and was very acceptable. I would use this company again

8 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic staff

Fantastic staff, from answering the phone to carrying out the work - everyone was amazing. Arrived on time, where respectful and knowable. Fair prices, would definitely recommend to anyone.

5 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience. Professional service and took the time to explain how my boiler worked and why I was getting low pressure. Andy fixed it on the day and we are full steam ahead again

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service as always

Outstanding service as always with Twinsun Heating. Andy and his team continue to deliver top-notch, hassle-free booking and service that sets the industry standard.

6 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I rang round 5 heating companies and…

I rang round 5 heating companies and only 2 actually answered the phone and only 1 actually got back to me!!

TwinSun Heating have been amazing, they attending the same day, fully explained there fees and costs and got the job done right first time.

Breath of fresh air! The last time I had a problem I went cheap and it was nightmare. TwinSun Heatings pricing is fair for the level of service they provide, we even got a text with a tracking link like Uber when the engineer was on his way!!

Wish more trades business could be this efficient!

Well done Team TwinSun

13 février 2024
Avis spontané
Noté 1 sur 5 étoiles

I wou never recommend this so called…

I would never recommend this so called "company" who wants a call out charge just to look at the problem and charge vulnerable customers £100.00 plus vat just to look at the problem.... AVOID this con man and look around for genuine tradesmen who don't charge £100 just to look at the problem..... your company in Winstanley by the way is a complete and utter disgrace and are taking vulnerable people for granted for charging £100.00 plus vat to even look at the problem.. you said you had a engineer in the area???? So I could get an expess call out??? Doh you live 2 miles down the road so your a complete rip off. By all means prove me wrong. I have the messages you sent. Shame on your company.

12 février 2024
Avis spontané
Logo de TwinSunHeating

Réponse de TwinSunHeating

Hi Dee, a little unsure as to why you have left us a negative review as we HAVE NOT CARRIED OUT WORK FOR YOU.

We simply quoted to come and diagnose the fault on your boiler, even as a reduced rate (£99 down from £119) as our boiler repair engineer was working in your area.

We are specialists in boiler service and repair so focus our energy into that as well as being able to offer fast response work, it’s to be expected that the price for someone to come out as a fast response will be slightly higher than waiting days and days for a company.

While you may believe charging to “look at” a boiler problem is wrong, this is really not the case. It take years of experience and training and time on site to find the fault on your boiler, as a result we must charge for our time otherwise it would not be possible from a business sense to carry out the work.

It’s a shame you felt the need to leave such a harmful review as this is no reflection of the quality of our work, we have lots of good reviews from many happy customers.

We hope you got your boiler sorted at a price you are more content with.

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