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Udora Avis 415

TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute horrible flowers Painted, dried out, plastic like - so disappointed My friend loves evil eye and i found these evil eye flower arrangement to gift her, it was so embarrassing to see what... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

There was a small issue with system, so delivery a bit delayed. But flower itself as ordered, good service and kind compliment from their team. Well done!

L'entreprise a répondu

Noté 4 sur 5 étoiles

What is great is that you can get beautiful flowers, bouquets to your budget at anytime, really ANY. Had an emergency once and they delivered at 11pm. The customer care is of great service and won’t l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I send sunflower bouquet and tulips bouquet to my teachers in Ajman. Ordered on website, many local shops to choose, very convenient. One of dliveries was little bit late but they told me before

L'entreprise a répondu

À propos de l'entreprise

  1. Livraison de fleurs
  2. Boulangerie
  3. Marché aux fleurs
  4. Boutique de cadeaux
  5. Marché en ligne
  6. Magasin de pâtisseries

Écrit par l'entreprise

Udora is a global marketplace for flowers and gifts, created to bring the warmth of real human connection into a digital world. Inspired by the idea of a touch carried across distance, our mission is to help people feel closer to the ones they love, no matter where they are. We connect customers with trusted local florists and independent artisans in 50+ countries, offering everything from fresh bouquets and cakes to curated gift sets, home decor, and unique handcrafted pieces. By partnering with smaller shops, we make every gift feel thoughtful and personal, while also helping local businesses grow and reach more customers worldwide. Udora is built around accessibility, sensory experience, and authentic connection. With same-day delivery options in many locations, an easy-to-use platform, and a photo before delivery feature, we make gifting transparent and reassuring. Every order is designed to help customers share emotions that go beyond the screen — warmth, presence, celebration, comfort, and joy. Whether it’s a birthday, thank-you, romantic gesture, or spontaneous surprise, Udora helps turn distance into closeness and everyday moments into lasting memories.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

the order didn't leave the store till i…

the order didn't leave the store till i called to check on it as it was delayed.

18 janvier 2026
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Réponse de Udora

Thank you for letting us know about the order mishap! We're sorry things didn't go smoothly. If your delivery arrived late or the product wasn't quite what you expected, you can totally start a dispute within 3 days of receiving the order and get a refund. Just give the item a 1-star rating to get started. Flowwow team

Noté 3 sur 5 étoiles

average

it's ok, they do deliver but the customer support service is not so helpful, the only thing they're able to do is to direct the customer to the store where I ordered the flowers. in this case I have a question - why do I need them in between if I can go and order directly from the store

12 janvier 2026
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Réponse de Udora

We're sorry you were disappointed with our support team. We strive to help with any issues, but some situations can only be resolved through a dispute or directly with the seller.
We see that our colleagues provided you with a correct answer in chat. Your order was delivered by the seller's courier. Therefore, the situation could only be resolved directly with the seller or by opening a dispute to request compensation. Flowwow team

Noté 5 sur 5 étoiles

Very helpful and easy to communicate…

Very helpful and easy to communicate with. Every thing was done within 2 hours.

10 janvier 2026
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Réponse de Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Noté 5 sur 5 étoiles

Beautiful flowers!

Amazing basket of flowers!

10 janvier 2026
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Réponse de Udora

Thanks for the great rating 😉 Flowwow team

Noté 5 sur 5 étoiles

Quick services with immediate response

The product is very useful and can be used as multiple choice of services , which is very handy.

9 janvier 2026
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Réponse de Udora

Thank you for your feedback and trust 😉 Your Flowwow

Noté 1 sur 5 étoiles

I order flowers from outside of the…

I order flowers from outside of the country for my friend birthday
Delivery was on time and flowers fresh
Thanks .Recommend

6 janvier 2026
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Réponse de Udora

We appreciate your feedback and are always looking for ways to improve. Let us know what we can do to earn that perfect 5-star rating. Flowwow team

Noté 2 sur 5 étoiles

One hour late with the delivery

One hour late with the delivery

5 janvier 2026
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Réponse de Udora

Thank you for letting us know about the delivery issue. That's definitely not the experience we want for you! To get things sorted and see about some compensation, just rate your order with 1 or 2 stars and open a dispute. The dispute will be resolved within 3 days. Truly yours, Flowwow

Noté 5 sur 5 étoiles

The experience is great

The experience is great
The service is so convenient

5 décembre 2025
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Réponse de Udora

Thank you for your feedback and trust 😉 Your Flowwow

Noté 5 sur 5 étoiles

Thank you❤️

Thank you❤️. Perfect app for my loved ones. So many options and couriers are supportive

4 janvier 2026
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Réponse de Udora

Thanks for the great rating 😉 Flowwow team

Noté 4 sur 5 étoiles

Good sevrice

The variety of flowers they offer is great and their customer's service is very responsive. The delivery unfortunately took longer than they've said it to be.but the bouquet arrived just in time, packaged nicely and undamaged. I would definitely recommend!

3 janvier 2026
Avis spontané
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Réponse de Udora

Thank you for your rating and letting us know about the delivery delay. That's definitely not cool! Please send your order number and a screenshot of this review to feedback@flowwow.com – it helps us pinpoint the issue. Yours, Flowwow

Noté 5 sur 5 étoiles

perfect service

this was the second time I ordered from you and everything was perfect thank you

25 décembre 2025
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Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Noté 5 sur 5 étoiles

Great first experience

Very good price comparing to other flower delivery companies.
On time, friendly delivery.
Flowers look fresh and great.

30 décembre 2025
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Réponse de Udora

Thank you for your rating! We're always happy to hear from our customers 🥰 Flowwow team

Noté 1 sur 5 étoiles

They sent the gift to the wrong house

They sent the gift to the wrong house, then argued that I put in the wrong address, which I didn’t when I double checked it. I put in the correct villa number, and recipient name and contact, which they could have called to confirm but they didn’t. Bad service, bad customer service.

22 décembre 2025
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Réponse de Udora

Thank you for bringing this situation to our attention. We're sorry for the inconvenience you've experienced. To help us resolve this issue, please send your order number to feedback@flowwow.com. Flowwow team

Noté 5 sur 5 étoiles

A am very happy with my order

A am very happy with my order. The plants arrives healthy and well packaged. Delivery was on time.

28 décembre 2025
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Réponse de Udora

We're glad you had a great experience 😉 Thanks for the feedback! Flowwow team

Noté 1 sur 5 étoiles
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Réponse de Udora

We are sorry to hear about your gift situation! Unfortunately, as per our platform policies, only the sender of the order can get a refund. If they're up for it, they can rate the order with 1 star within 3 days of delivery to start a dispute with the seller. In the meantime, if you want us to keep an eye on things and see how the dispute goes, contact us directly at feedback@flowwow.com. Thank you for your understanding, Flowwow team

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