Ueshima Coffee Company Avis 

1 072
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My order was dispatched quickly and arrived safely. The coffee is delicious, and I’m very pleased with my purchase. Drip coffee bags are difficult to find in UK shops, so I’m delighted that I can orde... Voir plus

Noté 5 sur 5 étoiles

Ordering process was easy and the order arrived in good time and on time. The only downside is that the Fuji Mountain option is only available in 200g packs - bigger packs would mean less packaging.... Voir plus

Noté 5 sur 5 étoiles

There has never been more choice of different coffees than there is right now. Each persons pallete is different and this can change with age, experience etc. I came across this coffee purely by chanc... Voir plus

Noté 2 sur 5 étoiles

Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me l... Voir plus

À propos de l'entreprise

  1. Torréfacteurs
  2. Boutique de café
  3. Grossiste en café

À propos de Ueshima Coffee Company

Écrit par l'entreprise

Japan's No. 1 coffee

Ueshima Coffee beans

Since 1933, Ueshima Coffee Company has been distilling the unique culture of Japanese craftsmanship into every cup of coffee. Finest quality beans, precision roasted.

A thriving coffee scene is at the heart of our Japanese culture, where tradition meets modernity. For decades, our coffee masters have perfected the craft of coffee and innovated to quietly influence coffee trends worldwide.

We’re humbled to be the No.1 choice in a nation of coffee lovers. Our coffees are certified and sustainably sourced arabica beans, and we precision roast every batch, giving you a great taste however you brew it.

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Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(1 072)

245 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent coffee company

Communication from this company is fantastic delivery is quick and not to mention the fantastic coffee range
I’ve ordered several times before and always a great experience it’s the only coffee I drink… altogether fantastic

21 mai 2026
Noté 3 sur 5 étoiles

Good coffee but the company has very…

Good coffee but the company has very poor service and does this cheeky thing on Amazon where they cancel your subscribe and save saying it’s out of stock but you can buy it at full price.

26 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Keep running out of stock

Keep running out of stock. Get a couple of notifications about this. I then have to buy different coffee and a few days latter it’s back in stock and deliver. Extra expense and coffee I didn’t want

21 mai 2026
Noté 2 sur 5 étoiles

Poor communication when trying to find…

Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me like they didn't care!
Had to wait long time for items to arrive

13 mai 2026
Noté 2 sur 5 étoiles

Very late online delivery.

Ordered over 100 capsules on the 2nd of May,no delivery on day 7….. emailed 3 times after day 6/7 and no reply.
Turned up 14th May.
Surprisingly slow service and no communication back.
I had to go and buy extra from the local shop!
Shoddy.
Poor communication.
V slow delivery.

2 mai 2026
Noté 1 sur 5 étoiles

Ordered coffe over a week ago ,heard…

Ordered coffe over a week ago ,heard nothing since . Sent a chase up email 3 days ago, hey guess what ? Still heard nothing . 1st time ordering from this company ,hey guess what ? It will be the last time . Stick to amazon at least you get next day delivery on most coffee ,or the independent online roasters. They are miles better than this .I wont be back and as of next week will requesting charge back from my bank .

Still heard nothing ,contacted bank ,who have now refunded money. Bye bye ueshima!!! Avoid at all costs

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Lack of response

Still waiting a week later for my subscription to be dispatched after money has been taken. Contacted customer service and was rather curtly told their system is down without an apology or instruction on whether they will contact me. Since emailed again twice and been ignored. Subscription cancelled but still waiting for the coffee I have paid for this month. Sad as the coffee is lovely

2 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

The poor delivery service let's them down

The product arrived late and damaged. The coffee is very good but it is better to buy direct from a supermarket than direct from the company. They dont respond to communication. I sent two emails and never received a reply to either of them. Clearly dont care about customer service.

30 avril 2026
Noté 5 sur 5 étoiles

Great coffee

Great coffee. Took advantage of a good deal & this time it arrived really quickly.

29 avril 2026
Logo de Ueshima Coffee Company

Réponse de Ueshima Coffee Company

Thank you for your review, we're glad to hear that you are happy with our speedy service.

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