My order was dispatched quickly and arrived safely. The coffee is delicious, and I’m very pleased with my purchase. Drip coffee bags are difficult to find in UK shops, so I’m delighted that I can orde... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordering process was easy and the order arrived in good time and on time. The only downside is that the Fuji Mountain option is only available in 200g packs - bigger packs would mean less packaging.... Voir plus
There has never been more choice of different coffees than there is right now. Each persons pallete is different and this can change with age, experience etc. I came across this coffee purely by chanc... Voir plus
Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me l... Voir plus
À propos de l'entreprise
À propos de Ueshima Coffee Company
Écrit par l'entreprise
Japan's No. 1 coffee
Since 1933, Ueshima Coffee Company has been distilling the unique culture of Japanese craftsmanship into every cup of coffee. Finest quality beans, precision roasted.
A thriving coffee scene is at the heart of our Japanese culture, where tradition meets modernity. For decades, our coffee masters have perfected the craft of coffee and innovated to quietly influence coffee trends worldwide.
We’re humbled to be the No.1 choice in a nation of coffee lovers. Our coffees are certified and sustainably sourced arabica beans, and we precision roast every batch, giving you a great taste however you brew it.
Coordonnées de contact
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent coffee company
Communication from this company is fantastic delivery is quick and not to mention the fantastic coffee range
I’ve ordered several times before and always a great experience it’s the only coffee I drink… altogether fantastic
Good coffee but the company has very…
Good coffee but the company has very poor service and does this cheeky thing on Amazon where they cancel your subscribe and save saying it’s out of stock but you can buy it at full price.
Keep running out of stock
Keep running out of stock. Get a couple of notifications about this. I then have to buy different coffee and a few days latter it’s back in stock and deliver. Extra expense and coffee I didn’t want
Poor communication when trying to find…
Poor communication when trying to find out where my order was or when it was due to arrive, no response to email requests sent only overall blanket email response received. Very impersonal, made me like they didn't care!
Had to wait long time for items to arrive
Delivery was delayed and had to send an…
Delivery was delayed and had to send an enquiry email to find out why. However, coffee beans were good.
Very late online delivery.
Ordered over 100 capsules on the 2nd of May,no delivery on day 7….. emailed 3 times after day 6/7 and no reply.
Turned up 14th May.
Surprisingly slow service and no communication back.
I had to go and buy extra from the local shop!
Shoddy.
Poor communication.
V slow delivery.
Excellent coffee - easy to deal with
Excellent, very efficient company, quick postage, nice packaging, and above all - really tasty coffee. Would recommend!
Ordered coffe over a week ago ,heard…
Ordered coffe over a week ago ,heard nothing since . Sent a chase up email 3 days ago, hey guess what ? Still heard nothing . 1st time ordering from this company ,hey guess what ? It will be the last time . Stick to amazon at least you get next day delivery on most coffee ,or the independent online roasters. They are miles better than this .I wont be back and as of next week will requesting charge back from my bank .
Still heard nothing ,contacted bank ,who have now refunded money. Bye bye ueshima!!! Avoid at all costs
Lack of response
Still waiting a week later for my subscription to be dispatched after money has been taken. Contacted customer service and was rather curtly told their system is down without an apology or instruction on whether they will contact me. Since emailed again twice and been ignored. Subscription cancelled but still waiting for the coffee I have paid for this month. Sad as the coffee is lovely
Great care and attention to detail…
Great care and attention to detail producing a comforting feeling of trust.
The poor delivery service let's them down
The product arrived late and damaged. The coffee is very good but it is better to buy direct from a supermarket than direct from the company. They dont respond to communication. I sent two emails and never received a reply to either of them. Clearly dont care about customer service.
Great coffee
Great coffee. Took advantage of a good deal & this time it arrived really quickly.

Réponse de Ueshima Coffee Company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







