Ordered table on 30/07/2026 hoping for a next day delivery as advertised on their website. Two weeks later I get delivery of the table and the delivery company arrives 30 mins early ringing & knocking... Voir plus
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Lisez les avis des autres
First and foremost the table tennis table was ordered only just weeks before Christmas Day and yet this company met the delivery deadline. They were also so accommodating with the delivery arrangement... Voir plus
Outstanding Personal Service! Really grateful to Adam Radford and team at Cornilleau. Having had a problem with my outdoor table Adam personally got involved and went to great lengths to resolve my is... Voir plus
Delivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to del... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Official Cornilleau Web Store. European Leader in Outdoor Ping Pong Table.
Coordonnées de contact
Unit 4, Lloyds Court, Manor Royal, RH10 9QU, Crawley, Royaume-Uni
- +441293243980
- sales.uk@cornilleau.com
- uk.cornilleau.com
3,9
Bien
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
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Product excellent/service miserable
Product is excellent quality. Only slight disappointment was that “on table” storage accommodates 2 rather than 4 bats. (4.8 stars)
“Premium” delivery service, however, was utterly appalling. Didn’t arrive I first delivery window. Re-arranged for early the next morning when they turned up about 2 hours without any contact. Unapologetic and rude. Left unnecessary mess. (0 stars)
25 juillet 2023
Réponse de Cornilleau UK
Sorry to hear about the issues with delivery, We looked into it with the transport company and it seems they had a problem with the vehicle. Please accept our apologies for any inconvenience caused. We have passed on your feedback. Glad you are enjoying the table. Cornilleau UK
Excellent service and prompt delivery
Excellent service and prompt delivery. Highly recommended.
17 juillet 2023
Réponse de Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Excellent customer service
Excellent customer service. The tt table is fantastic (outdoor). My kids are delighted. Very quick delivery all the way up to the Highlands - thank you!
14 juillet 2023
Réponse de Cornilleau UK
Glad you are enjoying the table, thanks for the positive feedback! much appreciated, Cornilleau UK
Réponse de Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
All good thanks.
9 juillet 2023
Réponse de Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Great product
Great product, took a while to assemble but got there in the end. Would recommend.
19 juillet 2023
Réponse de Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Réponse de Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
Fast and efficient
18 juillet 2023
Réponse de Cornilleau UK
Thanks for the positive feedback! much appreciated, Cornilleau UK
The customer service was excellent
The customer service was excellent, a slight defect in the table tennis table and they replaced the side immediately, we're very responsive and helpful at the same time, refreshing.
17 juillet 2023
Réponse de Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Great availability of parts for an older table model
Successfully replaced old plastic side panels from a pre 2014 table with new ones. Had to wait a few weeks for the delivery, but the supplier kept us well informed. Great that this company gives access to the info and parts needed!
14 août 2023
Avis spontané
Réponse de Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Very quick delivery
16 juillet 2023
Réponse de Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Easy
Easy, all to plan so happy purchase, product is good, pleased with what I purchased.
14 juillet 2023
Réponse de Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Réponse de Cornilleau UK
Thanks for the positive feedback, Cornilleau UK
Paid to have the table installed by the…
Paid to have the table installed by the delivery team who have built it incorrectly which I reported to cornilleau whi said they would come back to me within 24hrs and not heard anything back for 5 days now. What the point of paying for installation when the install team can’t even build it correctly.
8 juillet 2023
Réponse de Cornilleau UK
Glad we were able to fix it over the phone and apologies that the crew left the transit screws in place, Cornilleau UK
Cannot fault the service or product so…
Cannot fault the service or product so far. Excellent.
6 juillet 2023
Réponse de Cornilleau UK
Thanks for the positive feedback, much appreciated! Cornilleau UK
Great table tennis table and excellent customer service
Great table tennis table and excellent service pre and post from the central team in the UK. Adam was fantastic in getting our delivery and build sorted and in getting a small post sale problem resolved. Really nice to get a personal approach to customer service given how poor the experience can be these days with many companies.
25 juin 2023
Réponse de Cornilleau UK
Thanks for the positive feedback, much appreciated, Cornilleau UK
Easy to use web site was easy to…
Easy to use web site was easy to identify parts and place order. Good communication post order.
2 juillet 2023
Réponse de Cornilleau UK
Thanks for the feedback, much appreciated! Cornilleau UK
Product was delivered 7pm on a Friday…
Product was delivered 7pm on a Friday night, service team arrived later and it disrupted our evening plans as they'd not finished until approx 8.30pm
24 juin 2023
Réponse de Cornilleau UK
Sorry to hear that, please accept our apologies, Cornilleau UK
Efficient
After sending photos of the part I wanted to replace,the staff identifyed whst I needed and it was wuickly dispatched.
22 juin 2023
Réponse de Cornilleau UK
Thanks for the positive feedback, Cornilleau UK
Great service and part fitted perfectly.
Supplied the part for my table tennis table quickly and it fitted perfectly.
29 juin 2023
Réponse de Cornilleau UK
Thanks for the positive feedback, much appreciated!
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