The water tank on my previous water flosser was impossible to keep clean by its design so I'm hoping the Spotlight UV flosser will overcome that issue. The tank is smooth inside so hopefully keeping... Voir plus
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Toothbrush heads - have gotten noticeably softer so that I have to repurchase more frequently. I’m guessing by design. Once the brush is out of action won’t be repurchasing this brand. Tooth brushes a... Voir plus
Professional. I went to my hygienist then follow on dental appointment. They. Both said said wow. What an Improvement. having had chemo. My teeth were loose. But using the water flosser has vastly im... Voir plus
L'entreprise a répondu
Tooth whitening powder is an essential part of my daily dental routine so always like to have some on hand.
À propos de l'entreprise
- Fournisseur de produits de beauté
- Magasin de produits de beauté
- Dentiste cosmétique
- Magasin d'articles dentaires
- Boutique de santé et beauté
- Service de blanchiment des dents
À propos de Spotlight Oral Care UK
Écrit par l'entreprise
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Coordonnées de contact
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Irlande
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4,0
Bien
2 k avis
Demande des avis aux clients
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A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Shockingly Poor Manufacturing Quality
Potentially a good product but really poor manufacturing. The first one had a really poor thread on the reservoir as others have reported, that then failed completely after a couple of months. The replacement the UV failed after a short time (the thread was better on this one). The third, the UV also failed, I got a refund but kept using it, it has now also completely failed. Oh yeah, and if you leave it on a window sill in the sun, the reservoir plastic gets sticky. If you're happy for it to only serve you during the warranty period... then again with this level of quality, the company might not be around to honour it. And you can only buy the heads as pack of four different ones, which is ridiculous, to get the one you want costs £20 and you throw three away. Also why does the price jump between £50 & £100 up and down?
29 juillet 2025
Avis spontané
Réponse de Spotlight Oral Care UK
We’re very sorry to hear about your experience CD, and we truly appreciate you taking the time to share your feedback. This is certainly not the standard we aim for, and we understand how frustrating this must have been.
Issues like the reservoir threading, UV function, and overall durability are not typical, and we’ll be sure to pass your comments on to our product team for further review.
Our pricing can vary at times due to promotions and offers. We’re glad to hear you were able to receive a refund, but we’re very sorry the experience fell short overall. If there’s anything further we can assist you with, please don’t hesitate to reach out at info@spotlightoralcare.com
Very overpriced replacement heads
17 avril 2026
Réponse de Spotlight Oral Care UK
Thank you for taking the time to share your feedback Paul. We’re really sorry to hear you feel this way about the replacement heads. We do genuinely try to keep our products as cost-effective as possible, and we’re always reviewing our pricing to make sure it reflects value for our customers. We also run promotional offers from time to time to help make them more accessible. Your feedback is truly appreciated and will be shared with the team as we continue to improve.
Easy ordering
Easy ordering - item despatched and delivered quickly and efficiently. Item as described - very happy with purchase.
17 avril 2026
Réponse de Spotlight Oral Care UK
We truly value your kind feedback Jane! We’re delighted to hear that your ordering experience was smooth and we are happy to hear you’re satisfied with your purchase!
I ordered the water flosser
I ordered the water flosser. It arrived promptly and was well and securely packed. The flosser is absolutely wonderful. It has variable speed with a choice of tips which is very well thought of. It is great and after using it, my mouth feels clean and fresh. Highly recommend this flosser.
16 avril 2026
Réponse de Spotlight Oral Care UK
Thank you for your lovely feedback! It’s great to hear your order arrived quickly and that you’re enjoying the different features and accessories. We appreciate your custom!
Fabulous indeed!!
14 avril 2026
Réponse de Spotlight Oral Care UK
Thank you for your lovely review Maureen! We appreciate your support.
Réponse de Spotlight Oral Care UK
Thank you Emma for taking the time to leave us a review and we are very sorry to hear that you were disappointment with the service you received. Please reach out to info@spotlightoralcare.com as we would love an opportunity to review your issue and come to a resolution for you.
They offered a freebie on social media…
They offered a freebie on social media however taken all my details then cancelled the order. I'm now spammed with loads of emails from them.
21 avril 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Thank you Samantha for taking the time to leave us a review. We sincerely apologise for any disappointment caused and please know this was never our intention. In regards to receiving multiple emails from our brand - please email our customer service team at info@spotlightoralcare.com and we will resolve this issue for you.
Couldn't manage to exchange brushheads
Couldn't manage to exchange brushheads, gave a refund, which was pointless and expensive to post.
13 avril 2026
Réponse de Spotlight Oral Care UK
Thank you Oliver for taking the time to leave us a review. Our customer service team offered you an exchange or a refund - the exchange would have required the original order to be returned to us. I can see that a refund was actioned and if there is anything further the team can assist with please reach out to info@spotlightoralcare.com
Réponse de Spotlight Oral Care UK
We really appreciate you taking the time to leave us a lovely review. We are very happy to hear that your toothbrush heads arrived promptly and are very grateful for your custom.
Réponse de Spotlight Oral Care UK
Thank you for taking the time to leave us this kind review. We are delighted to hear that it was easy to order our products and the delivery was fast. We really appreciate your custom.
Excellent customer service
9 avril 2026
Réponse de Spotlight Oral Care UK
Thank you for taking the time to leave us a review. We are thrilled to hear that you were happy with our customer service. Thank you for your custom and support.
Love the sonic toothbrush
Love the sonic toothbrush. I ordered new heads and actually made a mistake and ordered the wrong type for my Pro version. They were very good at refunding despite me opening one the the sealed heads. Thank you
7 avril 2026
Réponse de Spotlight Oral Care UK
Thank you Ian for taking the time to leave us this lovely review. We are delighted to hear that you are loving our sonic toothbrush and that are customer service team were able to assist you with returning and refunding you for the replacement toothbrush heads. Thanks you for your valued custom.
Solving a problem.
It is one of the best cleaning units I have ever used, the only fly in the ointment is the on/off button is becoming extremely stiff, I think it could be toothpaste residue mixed with saliva running down the handle over the button. Is there any way that the button can be cleaned. I have severe arthritis in my hands so if this problem could be resolved then, happy days!
16 avril 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Thank you Brian for taking the time to leave us a review - we are thrilled to hear that our sonic toothbrush is one of the best cleaning units you have ever used. Could you please reach out to our customer service team at info@spotlightoralcare.com regarding the on/off button and they will provide you with helpful tips on how to keep the area around the button clean. Thank you for your custom and support - we really appreciate it.
Good toothbrush to date but misleading advertising and comms
Good toothbrush to date. But recommended to a friend and sent my code so they could get a discount and I would receive £15 credit. However the £15 credit can only be used if you spend over £65 on an order. It doesn't state this anywhere on the T&C's on the page on the website. The The Digital Markets, Competition and Consumers Act 2024 in the UK (DMCCA) prohibits businesses from misleading consumers through false information or deceptive actions and feel that this is one, so they need to change the copy on this pronto!
16 avril 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Thank you Baz for taking the time to leave us a review - we are grateful for your custom and thrilled to hear that you are enjoying the sonic toothbrush. We are sorry for any confusion caused around the referral credit and please know that we are reviewing how this is communicated. Your feedback is incredibly valuable and we are very thankful for your custom.
Fabulous toothbrushes
Fabulous toothbrushes, they make my teeth feel wonderfully clean. Quick delivery.
4 avril 2026
Réponse de Spotlight Oral Care UK
Thank you Rebecca for your lovely review. We are delighted to hear that our toothbrushes make your teeth feel wonderfully clean and we are thrilled that your order was delivered to you in a timely manner. Thank you for your custom - we really appreciate it.
Réponse de Spotlight Oral Care UK
Thank you Michael for taking the time to leave us a review. We are grateful for your custom and support.
Nothing unique about these products
Nothing unique about these products. Behind the glossy ads and paid influencer campaigns it’s just a basic Chinese manufactured toothbrush.
I got it as a gift and used for 6 months, I was told by TWO separate independent dentist’s that whatever brush I was using it was damaging my teeth. Avoid
21 mars 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Hello Kerry Ann,
Thank you for sharing your feedback. We are really sorry to hear about your experience and concerns.
Our Sonic Toothbrushes are designed by dentists to meet strict oral health standards, with a strong focus on protecting teeth and gums while delivering an effective clean. Customer safety and long-term oral health are at the core of everything we develop.
Please consider reaching out to our support team at info@spotlightoralcare.com so we can discuss your experience in detail and provide guidance.
Kind regards
Breanna
Great toothbrush, but...
Great toothbrush, but their charger cable is falsely advertised on the Sonic Pro product page (maybe on others as well, not sure). It says it's USB-C when in fact it's USB-A. Quite amateurish to falsely label the charger, and also very surprising they use USB-A given how outdated it is now.
31 mars 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Thanks for your review and feedback! We completely understand the confusion regarding the charger. Our Sonic Pro chargers have recently been updated to USB-A, which is actually more universal and compatible with a wide range of plugs and adapters.
We’ve also passed your feedback to our team to make sure the product page reflects this clearly. We really appreciate you bringing it to our attention and hope you’re enjoying your Sonic Pro!~Suzanne
Very happy so far
I have had this toothbrush for nearly a week and I am delighted with the performance. Brushing for sensitive teeth is really effective and gentle. My teeth feel really clean. I have a cracked tooth which will be repaired next month this brush is really gentle and I no longer have tooth ache after brushing. Thank you
26 mars 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Thank you so much for your wonderful feedback! We’re thrilled to hear that your Spotlight Oral Care toothbrush is helping with your sensitive teeth and making brushing a comfortable experience. It’s great to know your cracked tooth isn’t causing discomfort while you use it.
We really appreciate you taking the time to share your experience and hope your smile continues to feel clean and healthy!~Suzanne
Hate the overpriced replacements
Hate the overpriced toothbrush replacements £29.00 for three and make sure you dont order an incorrect replacement head as their toothbruses have different sizes ie the pro v non pro!!! Which dont fit
Tried to claim discount as per their website
WELCOME35-S6GJ9 for a full priced item but discount code refused
12 mars 2026
Avis spontané
Réponse de Spotlight Oral Care UK
Hello Donna,
I’m sorry to hear about the frustration you’ve experienced.
Each of our toothbrush models uses specific replacement heads designed for that particular brush, which is why the Pro and Non-Pro heads are different and unfortunately not interchangeable. We are sorry to hear this was a bit confusing, If you’d like, you can reach out to our team at info@spotlightoralcare.com and we would be more than happy to help confirm the correct replacement heads for your toothbrush before you order.
Our website is currently running a sale, which means many items are already reduced. Because of this, the discount will not apply as it is for full priced items.
We look forward to hearing from you soon.
Kind regards
Breanna
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