Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

What I like most is that the courier picks up a parcel from my house and the addressee gets it at his threshold. Everything is well organised.The staff is helpful and professional.

Noté 5 sur 5 étoiles

Ukay Express are a really top company. We have used them for many years now and all parcels have been safely delivered abroad. Affordable prices. Can speak to a real person in event of any quer... Voir plus

Noté 5 sur 5 étoiles

Sending a parcel is easy, trouble-free and without fuss. They even look after the Customs forms which we might find tricky if we are not regular senders. And parcels (to Russia - that's all I've use... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are delighted by the service we receive from UkayExpress for our east Europe B2C shipments. It's an exceptional service. We have sent high volumes to their UK depot, on pallets, and every individua... Voir plus

À propos de l'entreprise

  1. Service de courrier et de livraison
  2. Société de transport international de marchandises
  3. Service logistique
  4. Service d'envoi

Écrit par l'entreprise

UkayExpress is a UK-based international parcel delivery service for individuals and small businesses. We provide worldwide parcel delivery solutions, helping customers send parcels from the United Kingdom and Europe to a wide range of international destinations. Our services include affordable and competitive delivery options to Russia, Ukraine, Kazakhstan and other CIS and neighbouring countries, as well as parcel delivery to the USA, Canada and many European destinations. Depending on the destination and selected delivery service, tracked delivery options may be available, and customers receive clear guidance throughout the shipping process. UkayExpress aims to make international parcel delivery straightforward and transparent. Customers can calculate shipping costs online, choose the destination country, select a delivery service and book their shipment. We provide practical support with customs clearance guidance, documentation preparation and common shipping questions such as packaging requirements, value declarations and restrictions. This is especially helpful for complex destinations where shipping rules can be confusing. Our service is used for personal parcels, gifts, family shipments and business deliveries. We focus on clear communication, responsive customer support and careful handling of parcels, helping customers ship internationally with confidence.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

511 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect

Quickly, always in time, the parcel always in perfect condition. Very kind and available customer service. And a very good price.

1 mars 2024
Noté 5 sur 5 étoiles

Parcel delivered no problem from the UK to Ukraine

My parcel has been delivered from the UK to a village in Ukraine in about 10 days. All in great condition, no problems at all.

I had minor troubles with payment but contacted them via WhatsApp outside working hours and got an answer the next morning.

Very happy to have found this company, great service and reasonable prices. I’ll be using them again.

2 février 2024
Noté 5 sur 5 étoiles

Very pleased

Very pleased. Using this company for almost 2 years. Safe, secure and fast. Great chat. Answers to the most questions can be found on the chat. If not, very accommodating and helpful people on the other end of the line. Would use again and recommend to others. Thank you:)

1 février 2024
Noté 5 sur 5 étoiles

Excellent service

Excellent service! Fast and very professional. Even in tricky weather conditions and Christmas postal delays the recipient has received the parcel. Cannot thank you enough! Way better than Royal mail price wise and timewise when it comes to international deliveries.

1 février 2024
Noté 1 sur 5 étoiles

Awful service

I hardly ever leave reviews, especially negative ones. But because the company isn't responding to my messages and pleas for action, I'm left with no choice but to get their attention this way. Thanks to a mistake made by one of their employees, my package has been aimlessly wandering around Europe for almost two months without reaching its destination. The company's staff is being unhelpful, responding with generic phrases and taking forever to reply. Trying to have a constructive conversation with them feels impossible.

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

A very efficient and friendly company I…

A very efficient and friendly company I am still using for the couple of years.
Good service and SUPER handy staff who are ready to help you instantly with something you don’t know. They are rich for the service collection: drop-off local point or courier’s pick-up options available.

Never ever had anything bad or mess to send my parcels so I could say it’s a genuine reliable and hassle-free company. I do recommend it to everyone. Thanks a lot, UKAY XPREES GUYS!

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

courier picked up on time from my home

courier picked up on time from my home, in the Christmas time the package was delivered in 30 days from Netherlands to Russia to the post office,even though the order was from door to door,the package was delivered in good condition.overall happy with the service provided.

11 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

This company is real and they do deliver

It was my very first time of sending a parcel from England to Ukraine to my parents through Ukayexpress. I’m writing this review just to tell other people who are like me, who are in doubts whether to trust this company or not. I was very doubtful at first, but I decided to try it once. I checked a few websites to find out if this company is real. And to be honest, I was very worried that my parcel wouldn’t be delivered and they are just scammers. But today in the evening, my mom has received the parcel. Right before the new year’s. I am very grateful to this company for delivering my parcel with Christmas presents to my parents. I will be definitely using this service in the future. It’s cheap, very convenient. I ordered a courier service. Thank you very much.

31 décembre 2023
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus